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Lulu Silver Link Bracelet
Sterling Silver
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Regular price
£148.00
This chunky silver link bracelet will create a chic and sophisticated look wherever your day takes you. It’s gorgeous. Crafted in hallmarked 925 sterling silver, its sleek, polished links go with you from desk to dinner date without missing a beat. It's the kind of piece that just works. Wherever. We love how it sits flat against the wrist meaning that you can get on with everyday jobs - whether you’re typing or loading the washing machine! No need to take off or to compromise on style. Weighing 13.27g and measuring approximately 19cm, it sits comfortably on most wrists while still making a proper style statement. Treating yourself, or on the hunt for a chunky silver bracelet gift for women? Lulu ticks both boxes.
19 cm long, approx weight 13.27g, hallmarked.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
All orders are packaged in smart gift box with anti-tarnish pouch. Click here for additional gift wrapping with ribbon.
Regular price
£148.00
This chunky silver link bracelet will create a chic and sophisticated look wherever your day takes you. It’s gorgeous. Crafted in hallmarked 925 sterling silver, its sleek, polished links go with you from desk to dinner date without missing a beat. It's the kind of piece that just works. Wherever. We love how it sits flat against the wrist meaning that you can get on with everyday jobs - whether you’re typing or loading the washing machine! No need to take off or to compromise on style. Weighing 13.27g and measuring approximately 19cm, it sits comfortably on most wrists while still making a proper style statement. Treating yourself, or on the hunt for a chunky silver bracelet gift for women? Lulu ticks both boxes.
19 cm long, approx weight 13.27g, hallmarked.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
Lulu Silver Link Bracelet
Key Features:
- Sleek, solid links create a modern and eye catching look, whatever you're wearing.
- Comfy enough for daily wear, statement enough to hold its own at a dinner party.
- Hallmarked 925 sterling silver, so quality is never in question.
- A brilliant sterling silver bracelet for stacking with your other go-to pieces.
Styled For Every Moment
Why does a chunky silver link bracelet earn a permanent spot in your jewellery box? Because it works as hard as you do. Sling it on for a busy morning at your desk, then let it carry you straight into evening plans without a second thought. Those bold, sculptural links catch the light beautifully against bare wrists, and there's a satisfying weight to it that feels properly substantial, not flimsy. Layer it with other silver bracelets or let it fly solo. Either way, it never looks like it's trying too hard.
Quality Built to Last
Here's the thing about Lulu. Every bracelet is hallmarked 925 sterling silver, so what you're wearing is the real deal, no guesswork needed. At 13.27g and 19cm, it strikes that sweet spot between substantial and wearable, sitting comfortably without dragging your wrist down. As a sterling silver bracelet for stacking, it holds its shine season after season with barely any effort on your part. Sterling silver naturally resists everyday wear and tear, and with our care guidelines tucked into every order, keeping Lulu looking its best is refreshingly easy.
Flutterby Jewellery - Silver Bracelet Guide
Lulu, Dee or Helena?
Lulu, Dee or Helena?
Find Your Perfect Silver Bracelet
Three sterling silver bracelets with very different characters - from bold and chunky to fluid and delicate. This guide helps you find the right one.
Elements |
BESTSELLERLulu Silver Link Bracelet |
Dee Silver Link Bracelet |
Helena Pearl & Silver Bracelet |
|---|---|---|---|
| Price | from £148. | from £148. | from £38. |
| Style | Chunky silver link bracelet - bold, polished links with integral trigger clasp. | Fluid knotted links interspersed with polished mini tyre-shaped silver pieces - more delicate and intricate. | Delicate sterling silver bracelet with freshwater pearl stations. |
| Metal | Hallmarked 925 sterling silver. | Sterling silver. | Sterling silver. |
| Design character | Bold and chunky - a statement piece with real presence on the wrist. | Fluid and elegant - intricate design that sits neatly alongside other bracelets. | Soft and feminine - pearl stations add a delicate, timeless touch. |
| Length | 19cm. | 19cm. | Adjustable. |
| Weight | Approx 13.27g - beautifully substantial. | Lighter than the Lulu - more fluid feel on the wrist. | Lightweight and delicate. |
| Good for stacking | ✓ Excellent sterling silver bracelet for stacking - natural anchor piece. | ✓ Sits neatly alongside other bracelets. | ✓ Beautiful layered with finer bracelets. |
| Everyday wear | ✓ Built for it - one customer never takes hers off. | ✓ Everyday comfort and special occasions. | ✓ Lightweight enough for everyday wear. |
| Best for | Chunky silver bracelet gift for women, stacking, bold everyday wear, milestone gifting. | Elegant everyday wear, delicate stacking, gifting. | Pearl lovers, delicate jewellery, accessible gifting. |
| Gift wrapping | ✓ Free. | ✓ Free. | ✓ Free. |
| Returns | ✓ 100 days. | ✓ 100 days. | ✓ 100 days. |
| Guarantee | ✓ One year. | ✓ One year. | ✓ One year. |
| Add To Cart - from £148 | Add To Cart - from £148 | Add To Cart - from £38 |
Flutterby's Bestselling Chunky Silver Link Bracelet
The Lulu Silver Link Bracelet is a chunky silver link bracelet that means business. Bold, polished sterling silver links with an integral trigger clasp - 19cm long and approximately 13.27g, with a beautifully substantial feel on the wrist. One customer puts it best: "I absolutely never take my Lulu bracelet off - it goes with every outfit, work, pub, runs, dinner, everything."
The Sterling Silver Bracelet for Stacking
The Lulu is an outstanding sterling silver bracelet for stacking - the chunky links sit confidently alongside other bracelets without getting lost in a stack. Many customers wear it as the anchor piece in a wrist stack, pairing it with finer silver or pearl bracelets for a layered look that still lets each piece breathe.
Bold, Chunky - and Hallmarked
The Lulu is hallmarked 925 sterling silver - the assay mark that confirms the piece contains 92.5% pure silver, the standard for sterling silver. It sits firmly in premium gifting territory, and the hallmark gives the recipient the assurance that this is a quality piece built to last.
A Chunky Silver Bracelet Gift for Women
With free gift wrapping, a 100-day return window and a one year guarantee, the Lulu Silver Link Bracelet is a bold, memorable chunky silver bracelet gift for women that arrives beautifully packaged. A piece that gets worn every single day - not saved for special occasions.
Questions & Answers
Frequently Asked About the Lulu Silver Link Bracelet
The Lulu Silver Link Bracelet is a chunky silver link bracelet in hallmarked 925 sterling silver. 19cm long and approximately 13.27g, with bold polished chunky links and an integral trigger clasp. A Flutterby bestseller - one customer describes never taking it off, wearing it to work, the pub, runs and dinner. An excellent chunky silver bracelet for stacking or wearing as a statement piece on its own.
The Lulu Silver Link Bracelet is a chunky silver link bracelet in hallmarked 925 sterling silver. 19cm long and approximately 13.27g, with bold polished chunky links and an integral trigger clasp. A Flutterby bestseller - one customer describes never taking it off, wearing it to work, the pub, runs and dinner. An excellent chunky silver bracelet for stacking or wearing as a statement piece on its own.
Yes - the Lulu Silver Link Bracelet is an excellent sterling silver bracelet for stacking. The bold chunky links sit confidently on the wrist alongside other bracelets, and the integral trigger clasp means it fastens and unfastens cleanly without interfering with a stacked look. Many customers wear the Lulu as the anchor piece in a wrist stack.
Yes - the Lulu Silver Link Bracelet is an excellent sterling silver bracelet for stacking. The bold chunky links sit confidently on the wrist alongside other bracelets, and the integral trigger clasp means it fastens and unfastens cleanly without interfering with a stacked look. Many customers wear the Lulu as the anchor piece in a wrist stack.
Both are sterling silver link bracelets and 19cm long, designed for everyday wear and stacking. The difference is purely in character. The Lulu has bold, chunky polished silver links - a confident, statement bracelet with real presence on the wrist. The Dee has fluid knotted links interspersed with polished mini tyre-shaped silver pieces - a more intricate, elegant design that sits neatly alongside other bracelets. The Lulu suits those who want something bold; the Dee suits those who prefer something more delicate and fluid.
Both are sterling silver link bracelets and 19cm long, designed for everyday wear and stacking. The difference is purely in character. The Lulu has bold, chunky polished silver links - a confident, statement bracelet with real presence on the wrist. The Dee has fluid knotted links interspersed with polished mini tyre-shaped silver pieces - a more intricate, elegant design that sits neatly alongside other bracelets. The Lulu suits those who want something bold; the Dee suits those who prefer something more delicate and fluid.
Yes - the Lulu Silver Link Bracelet makes an outstanding chunky silver bracelet gift for women. In hallmarked 925 sterling silver with free gift wrapping, a 100-day return window and a one year guarantee, it arrives beautifully packaged and ready to give. The bold chunky link design is distinctive enough to feel special and well chosen - and as one customer puts it, it goes with absolutely everything.
Yes - the Lulu Silver Link Bracelet makes an outstanding chunky silver bracelet gift for women. In hallmarked 925 sterling silver with free gift wrapping, a 100-day return window and a one year guarantee, it arrives beautifully packaged and ready to give. The bold chunky link design is distinctive enough to feel special and well chosen - and as one customer puts it, it goes with absolutely everything.
The Lulu and Helena are very different pieces at very different price points. The Lulu is a bold chunky silver link bracelet in hallmarked sterling silver - a statement, premium everyday piece. The Helena is a delicate silver bracelet with freshwater pearl stations - softer, more feminine and at a much more accessible price point. Both are sterling silver and both make beautiful gifts, but for very different occasions and styles.
The Lulu and Helena are very different pieces at very different price points. The Lulu is a bold chunky silver link bracelet in hallmarked sterling silver - a statement, premium everyday piece. The Helena is a delicate silver bracelet with freshwater pearl stations - softer, more feminine and at a much more accessible price point. Both are sterling silver and both make beautiful gifts, but for very different occasions and styles.
Store your Lulu Silver Link Bracelet in an anti-tarnish pouch in a cool dry place. Avoid contact with sprays, lotions and make up, and remove before showering and swimming. If the silver develops a light tarnish over time, a gentle buff with a silver polishing cloth will restore the shine. Your Lulu bracelet comes with a one year guarantee.
Store your Lulu Silver Link Bracelet in an anti-tarnish pouch in a cool dry place. Avoid contact with sprays, lotions and make up, and remove before showering and swimming. If the silver develops a light tarnish over time, a gentle buff with a silver polishing cloth will restore the shine. Your Lulu bracelet comes with a one year guarantee.
Your New Everyday Staple
The Lulu Silver Link Bracelet is exactly the kind of chunky silver link bracelet you'll reach for again and again. It moves easily from casual days to dressed-up evenings, holding its own whether you've paired it with a simple tee or your favourite going-out look. Sturdy without feeling heavy, polished without trying too hard, it captures that effortless Flutterby style we're known for. Add it to your rotation and watch it quickly become the piece you never take off. Trust us on this one.
Beautifully Presented, Every Time
Every order arrives in its own branded anti-tarnish pouch, tucked inside a smart branded gift box that's ready to impress straight out of the post. Fancy an extra special finish? Choose our free gift wrapping, complete with satin ribbon and a handwritten note if you'd like one. After a chunky silver bracelet gift for women that actually feels thoughtful? We can despatch it straight to the recipient too, saving you the trip to the post office.
Testimonials
“Many thanks for your good service and care”
Lisa, Kent
“The jewellery is beautifully made and the customer service is second to none”
Camilla R
“A great brand”
J, Dorchester
Frequently Asked Questions
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
The Flutterby Promise
- Quality and care go hand in hand at Flutterby. Every piece is finished to a high standard and backed by our one-year guarantee.
- We want you to love your jewellery. It’s easy to keep the Lulu silver link bracelet looking its best just by using a silver polishing cloth to maintain shine.
