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Helena Pearl and Silver Bracelet
Sterling Silver
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Regular price
£38.00
This gorgeous Helena Pearl and Silver Bracelet is right on trend. We are loving the mix of pearls and silver and this bracelet will look great stacked alongside other bracelets in your collection. But if you prefer wearing your bracelets solo then you’ll love how the pearls draw the eye and make enough of a statement for this bracelet to look great on its own. Our Helena collection of pearl and silver jewellery is also a firm favourite with brides for bridal jewellery and bridesmaids’ jewellery.
Made of 925 sterling silver, you can enjoy adjusting the length to fit using the extender chain. This makes this Helena pearl silver bracelet a perfect gift as you can be confident it will fit the vast majority of people’s wrist sizes.
Why not pair this bracelet with the matching Helena necklace and a Sadie Silver Bracelet for a really pretty combination?
Also available in gold.
Adjustable extension chain allows 17-21cm in length
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
All orders are packaged in smart gift box with anti-tarnish pouch. Click here for additional gift wrapping with ribbon.
Regular price
£38.00
This gorgeous Helena Pearl and Silver Bracelet is right on trend. We are loving the mix of pearls and silver and this bracelet will look great stacked alongside other bracelets in your collection. But if you prefer wearing your bracelets solo then you’ll love how the pearls draw the eye and make enough of a statement for this bracelet to look great on its own. Our Helena collection of pearl and silver jewellery is also a firm favourite with brides for bridal jewellery and bridesmaids’ jewellery.
Made of 925 sterling silver, you can enjoy adjusting the length to fit using the extender chain. This makes this Helena pearl silver bracelet a perfect gift as you can be confident it will fit the vast majority of people’s wrist sizes.
Why not pair this bracelet with the matching Helena necklace and a Sadie Silver Bracelet for a really pretty combination?
Also available in gold.
Adjustable extension chain allows 17-21cm in length
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
Helena Pearl and Silver Bracelet
Key Features:
- 925 sterling silver with luminous pearl detailing.
- Adjustable 17–21cm extender chain for a flexible fit.
- Designed for stacking or wearing beautifully on its own.
- Part of the Helena collection, also available in gold.
The Helena Pearl & Silver Bracelet
Pearls and sterling silver are a combination that never fails to delight. Helena bracelet brings together soft, luminous pearls with the cool brightness of silver for a look that feels balanced and easy to wear. It sits comfortably within our wider Helena collection, where you will also find coordinating necklaces and complementary pieces. If you prefer warmer tones, this design is available in gold too, giving you the freedom to choose what feels most like you.
Crafted in Sterling Silver
Made from 925 sterling silver, this bracelet is designed to be worn and enjoyed. The adjustable extender chain allows you to wear it between 17 and 21cm, creating a comfortable and secure fit. The pearls naturally catch the light, making this piece just as striking when worn alone as it is layered with other bracelets. It has become a favourite for bridal styling, yet it feels equally at home as part of an everyday jewellery collection.
Pearl Bracelets · Freshwater Pearls · Flutterby Jewellery
Which Freshwater Pearl Bracelet Is Right for You?
Three freshwater pearl bracelets. Two at £38, one at £44. All sterling silver or gold plated sterling silver. All adjustable. The Helena Silver is a bridal favourite. The Sadie alternates pearls with silver beads for a more unusual look. The Helena Gold gives you the same elegant design in a warm gold tone. Here is exactly how they compare.
Elements |
Trending Now Bridal Favourite Helena Pearl & Silver Bracelet£38 |
Bestseller
Sadie Pearl & Silver Bracelet£44 |
Choose for Gold
Helena Pearl & Gold Bracelet£38 |
|---|---|---|---|
| Style & design |
Freshwater pearls set along the full length of a 925 sterling silver chain. A classic all-pearl look - delicate, feminine and quietly elegant.
Bridal and bridesmaid favourite.
|
Freshwater pearls interspersed with delicate sterling silver beads. The beads accentuate the pearl lustre and give a more unusual look than a plain pearl bracelet, without becoming dominant. | The same pearl-set chain design as the Helena Silver, in gold plated sterling silver. Identical elegance in a warmer tone. |
| Character & mood | Classic and timeless. Delicate enough to wear every day, polished enough for any special occasion. Draws the eye gently without being a statement piece. |
Subtly more characterful. The alternating pearl and silver bead design adds visual interest - still delicate, but with a touch more personality.
More distinctive pearl design.
|
The same timeless character as the Helena Silver, warmed by the gold tone. Particularly suited to warm skin tones or mixing with gold jewellery. |
| Best worn as |
Everyday silver bracelet · Stacked alongside other silver or gold bracelets · Birthday gift · Mother's Day · Christmas present · Graduation · Treat yourself · Milestone birthday · Bridesmaids' gift · Wedding guest · Paired with the Helena Silver and Pearl Necklace for a coordinated look · Solo as a delicate piece that goes with everything.
Versatile - every occasion.
|
Everyday silver bracelet · Stacked with the Helena Silver Bracelet · Gift for teens to adults · Worn solo for a more unusual pearl look. |
Bridal jewellery in gold · Everyday gold bracelet · Stacked with gold link bracelets · Paired with the Helena Gold and Pearl Necklace for a coordinated look.
Best gold pearl option.
|
| Metal | 925 sterling silver throughout - chain, extender chain and clasp. | 925 sterling silver beads, clasp and extension chain throughout. |
Gold plated sterling silver - a warm gold tone over a sterling silver base.
Choose this for gold.
|
| Pearl type | Freshwater pearls - set along the full length of the chain. Cream tone with a warm organic lustre and gentle natural variation. | Freshwater pearls - interspersed with sterling silver beads. Same cream tone and warm freshwater pearl lustre. | Freshwater pearls - same cream freshwater pearls set along the gold chain as in the silver version. |
| Size & fit |
Adjustable via extender chain. Fits the vast majority of wrist sizes. Reliable for gifting - no need to know the recipient's exact measurement.
Easy gifting - fits most wrists.
|
Adjustable via extension chain. Wear between 17.5cm and 20cm.
Widest size range stated.
|
Adjustable via extender chain. Same fit flexibility as the Helena Silver. |
| For stacking |
Stacks beautifully with other silver bracelets. Flutterby recommends pairing with the Sadie Silver for a complementary pearl and silver combination. Also works alongside gold pieces for a mixed metal wrist look.
Perfect stack with the Sadie.
|
A natural stacking bracelet. The alternating pearl and bead design sits harmoniously alongside the Helena Silver and other fine silver pieces. |
Stacks well with gold link bracelets such as the Pippa Gold Link Bracelet for a pearl-and-gold wrist look.
Best gold stacking option.
|
| Matching necklace |
Pairs with the Helena Silver and Pearl Necklace - both share the same freshwater pearl and sterling silver combination. A complete, coordinated bridal or everyday pearl look.
Coordinated with Helena Silver Necklace.
|
No single matching necklace, but pairs naturally with the Helena Silver and Pearl Necklace or any silver necklace in the collection. |
Pairs with the Helena Gold and Pearl Necklace or the Helena Gold and Pearl Drop Necklace for a coordinated gold and pearl look.
Coordinated with Helena Gold Necklace.
|
| For weddings & bridesmaids |
A firm favourite with Flutterby brides and bridesmaids. Classic all-pearl design works with all necklines and dress styles. Adjustable fit suits bridesmaids with different wrist sizes.
Bridal and bridesmaid proven.
|
A lovely choice for a bride or bridesmaid who wants a little more texture and character than a plain pearl bracelet. | A good choice for a bride or bridesmaid who prefers gold. Pairs with gold jewellery for a warm, classic bridal look. |
| Customer review | "Matched my Helena Pearl necklace perfectly and tied my whole bridal look together so beautifully. Delicate, classic, and I couldn't be happier."- Verified customer ★★★★★ | "Perfect bridesmaids' presents - just what I was looking for."- Lizzie, Devon ★★★★★ | Also available in gold - same elegant design, warm gold tone. The perfect match for those who prefer gold jewellery. |
| Care | Every Flutterby order includes a care card with full instructions. Clean sterling silver with a silver polishing cloth. Store in the branded anti-tarnish pouch provided. | Every Flutterby order includes a care card with full instructions. Clean sterling silver with a silver polishing cloth. Store in the branded anti-tarnish pouch provided. | Every Flutterby order includes a care card with full instructions. Clean gold plated sterling silver gently with a microfibre cloth. Store in the branded anti-tarnish pouch provided. |
| Gift packaging | ✓ Eco-friendly branded gift box · Anti-tarnish pouch · Free ribbon gift wrap · Handwritten note · Direct despatch to recipient available. | ✓ Same eco-friendly gift packaging and service. | ✓ Same eco-friendly gift packaging and service. |
| UK delivery | 2nd Class £3.95 · Tracked 24hr £5.95 · Free on orders over £75. | 2nd Class £3.95 · Tracked 24hr £5.95 · Free on orders over £75. | 2nd Class £3.95 · Tracked 24hr £5.95 · Free on orders over £75. |
| Returns & guarantee | ✓ 100-day no-quibble returns · 1-year quality guarantee. | ✓ 100-day returns · 1-year guarantee. | ✓ 100-day returns · 1-year guarantee. |
| Best for | Weddings · Bridesmaids · Bridal jewellery · Coordinating with the Helena Silver Necklace · Freshwater pearl gift · Stacking with the Sadie. | Those who want a more unusual pearl look · Stacking with the Helena Silver · Gift for teens through to adults · Pearl and silver bead design. | Those who prefer gold · Coordinating with the Helena Gold Necklace · Stacking with gold link bracelets · Brides and bridesmaids who wear gold. |
| Add to cart - £38 | Add to cart - £44 | Add to cart - £38 |
A Balanced Combination of Texture
The Helena Pearl and Silver Bracelet brings together luminous pearls with the cool finish of sterling silver. The contrast feels soft and steady, allowing the bracelet to sit comfortably within different styles. The pearls reflect light gently, while the silver keeps the overall look grounded. It carries a calm presence on the wrist, making it suitable for both everyday wear and more considered occasions.
Flexible and Easy to Style
The adjustable extender chain allows the bracelet to be worn between 17 and 21 cm, offering a secure and comfortable fit. It can be worn alone, where the pearl detailing stands out, or layered with other bracelets for added depth. As part of the Helena collection, it also pairs naturally with coordinating pieces. Over time, it becomes a familiar choice, fitting easily into both regular wear and more occasion-based styling.
Testimonials
“Many thanks for your good service and care”
Lisa, Kent
“The jewellery is beautifully made and the customer service is second to none”
Camilla R
“A great brand”
J, Dorchester
Frequently Asked Questions
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
The Flutterby Promise
- Contemporary Yet Timeless Design: Our collections are created to feel modern without losing their longevity. The Helena range is thoughtfully designed so each piece works beautifully alone or styled together.
- Quality Materials: We use 925 sterling silver for its durability and lasting shine. With thoughtful care, your jewellery will continue to look its best over time.
- Beautifully Presented, Always: Every piece arrives in its own branded anti-tarnish pouch within a smart gift box. If you select our complimentary gift wrapping, we will carefully wrap your order with satin ribbon and can handwrite your personal message. We are also happy to send it directly to your recipient, making gifting simple and considered.
