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Single Pearl Necklace
Gold vermeil or sterling silver
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Regular price
£94.00
Sometimes enduring elegance is just what you need. A single pearl necklace will add an understated yet distinctive finishing touch to your look. Not fussy. A real classic. We select each pearl individually for its beautiful lustre, this is why this pearl drop necklace gold style has become a true favourite in our collection. Slip it on with a plain tee or let it catch the light against an evening dress; the adjustable chain moves shortening or lengthening to suit whatever you are wearing. Beautifully made, with impeccable simplicity, this pearl necklace is worth treasuring for years to come.
Choose An Option
Gold vermeil or sterling silver. 50cm adjustable chain
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
All orders are packaged in smart gift box with anti-tarnish pouch. Click here for additional gift wrapping with ribbon.
Regular price
£94.00
Sometimes enduring elegance is just what you need. A single pearl necklace will add an understated yet distinctive finishing touch to your look. Not fussy. A real classic. We select each pearl individually for its beautiful lustre, this is why this pearl drop necklace gold style has become a true favourite in our collection. Slip it on with a plain tee or let it catch the light against an evening dress; the adjustable chain moves shortening or lengthening to suit whatever you are wearing. Beautifully made, with impeccable simplicity, this pearl necklace is worth treasuring for years to come.
Choose An Option
Gold vermeil or sterling silver. 50cm adjustable chain
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
Single Pearl Necklace
Key Features:
- Available in a pearl drop necklace in gold or sterling silver, so you can pick whichever tone suits your edit.
- A genuine, hand-selected freshwater pearl with beautiful lustre for every single piece.
- A 50cm adjustable chain that lets you shorten or lengthen the drop to suit your neckline.
- Works beautifully as a delicate pearl necklace for layering, or worn alone for a cleaner look.
Styling Your Pearl, Your Way
Wondering how to wear it? The beauty of this design is its versatility. Worn solo, the pearl sits as an elegant focal point against the collarbone, ideal for those days when less really does feel like more. Add it to your existing chains and it instantly becomes a delicate pearl necklace for layering, sitting comfortably alongside your favourite necklaces without ever competing for attention. Because the chain is adjustable, you can shift the length depending on your neckline, whether that's a crew neck jumper or a plunging evening dress. However you choose to style it, this pearl adapts to you.
Why the Pearl Never Goes Out of Style
There's a reason the pearl has remained a jewellery box essential for generations. It carries a softness that gold and silver alone can't quite replicate, bringing warmth and femininity to any look. As a pearl drop necklace in a gold piece, it feels current without ever feeling trend-led, which is exactly why it works as hard for a predictable Tuesday morning as it does for a special occasion. It also makes a genuinely thoughtful pearl drop necklace gift for wedding celebrations, anniversaries, or milestone birthdays, the sort of gift that gets worn long after the day itself.
Flutterby Jewellery — Pearl Necklace Guide
Single Pearl Drop, Helena Set
Single Pearl Drop, Helena Set
or Pearl Cross?
Three freshwater pearl necklaces, each with a distinct character — all available in gold or silver. This guide helps you find the right one.
Elements |
WEDDING FAVOURITESingle Pearl Necklace |
Helena Pearl Necklace Set |
Pearl Cross Necklace |
|---|---|---|---|
| Price | From £94. | From £115. | From £42. |
| Metal | Gold plated sterling silver or sterling silver. Choose on the product page. | Gold plated sterling silver or sterling silver. Choose on the product page. | Gold plated sterling silver or sterling silver. Choose on the product page. |
| Pearl design | Single freshwater pearl drop, carefully selected for beautiful lustre. | Multiple freshwater pearl stations along the chain for more pearl presence. | Delicate pearl cross pendant: symbolic and distinctive. |
| Chain length | Any length up to 50cm: versatile for any neckline. | Set of necklaces at different lengths. | Three lengths: 40cm, 43cm or 45cm. |
| Character | Minimal and timeless. A pearl drop necklace gold or silver that works every day and every occasion. | More statement pearl look, beautiful worn as a set or layered. | Delicate and symbolic: ideal for confirmation or faith-inspired gifting. |
| Good for layering | ✓ Excellent delicate pearl necklace for layering; adjustable length suits any stack. | ✓ Designed as a layering set. | ✓ Delicate enough to layer alongside other necklaces. |
| Wedding / bridal | ✓ A popular choice for weddings and special occasions; treasured long after the day. | ✓ Beautiful for bridesmaids and bridal parties. | – More suited to confirmation or faith-inspired occasions. |
| Best for | Everyday pearl lovers, layering, pearl drop necklace gift for wedding, 21st birthday. | Pearl statement look, bridal party gifts, layering sets. | Confirmation gift, faith-inspired gifting, accessible pearl jewellery. |
| Gift wrapping | ✓ Free. | ✓ Free. | ✓ Free. |
| Returns | ✓ 100 days. | ✓ 100 days. | ✓ 100 days. |
| Guarantee | ✓ One year. | ✓ One year. | ✓ One year. |
| Add To Cart - from £94 | Add To Cart - from £115 | Add To Cart - from £42 |
A Pearl Drop Necklace Gold or Silver; Timeless and Versatile
The Single Pearl Necklace is a pearl drop necklace in gold or silver. A single carefully selected freshwater pearl of beautiful lustre hangs from a chain that can be worn at any length up to 50cm. The gold version features a gold plated sterling silver chain with gold vermeil headpin and ring. Minimal and timeless; equally at home layered with other necklaces or worn alone as a perfect staple.
A Delicate Pearl Necklace for Layering
The chain can be worn at any length up to 50cm. Wear the pearl short for a classic look; adjust it longer to sit beneath other necklaces in a layered stack. The single pearl drop is delicate enough not to overpower other pieces. It adds a subtle, timeless touch of pearl to any combination without dominating the look.
A Pearl Drop Necklace Chosen for Weddings and Special Occasions
Pearl jewellery has long been associated with weddings. The Single Pearl is a popular choice for brides and their guests; chosen for the occasion and then worn again and again. One customer had hers made at a Flutterby event for her wedding and wrote to us to tell us how she has worn it many times since. A pearl drop necklace gift for a wedding that will be treasured long after the day itself.
A Beautiful Pearl Gift
With free gift wrapping, a 100-day return window and a one year guarantee, the Single Pearl Necklace arrives beautifully packaged. A thoughtful pearl gift for weddings, 21st birthdays and milestone anniversaries. In gold or silver; chosen on the product page to suit the recipient perfectly.
Questions & Answers
Frequently Asked About the Single Pearl Necklace
The Single Pearl Necklace is a pearl drop necklace in gold or silver. A single carefully selected freshwater pearl of beautiful lustre hangs from a chain that can be worn at any length up to 50cm. The gold version has a gold plated sterling silver chain with gold vermeil headpin and ring; the silver version is sterling silver throughout. Choose gold or silver on the product page. A perfect everyday staple and a treasured gift; chosen by many customers for weddings and special occasions alike.
The Single Pearl Necklace is a pearl drop necklace in gold or silver. A single carefully selected freshwater pearl of beautiful lustre hangs from a chain that can be worn at any length up to 50cm. The gold version has a gold plated sterling silver chain with gold vermeil headpin and ring; the silver version is sterling silver throughout. Choose gold or silver on the product page. A perfect everyday staple and a treasured gift; chosen by many customers for weddings and special occasions alike.
Both are freshwater pearl necklaces available in gold or silver. The character is very different. The Single Pearl Necklace has one carefully selected pearl drop on a chain worn at any length up to 50cm; minimal, delicate and versatile for layering. The Helena Pearl Necklace Set has multiple pearl stations along the chain for a more statement pearl look. The Single Pearl suits those who want a subtle everyday pearl necklace; the Helena suits those who want more pearl presence.
Both are freshwater pearl necklaces available in gold or silver. The character is very different. The Single Pearl Necklace has one carefully selected pearl drop on a chain worn at any length up to 50cm; minimal, delicate and versatile for layering. The Helena Pearl Necklace Set has multiple pearl stations along the chain for a more statement pearl look. The Single Pearl suits those who want a subtle everyday pearl necklace; the Helena suits those who want more pearl presence.
Yes. The Single Pearl Necklace is a beautiful pearl drop necklace gift for a wedding. Pearl jewellery has long been associated with weddings and the Single Pearl is a popular choice; chosen for the day and treasured long after. One customer had hers made at a Flutterby event for her wedding and wrote to us to tell us how she has worn it many times since. With free gift wrapping, a 100-day return window and a one year guarantee, it arrives beautifully packaged and ready to give.
Yes. The Single Pearl Necklace is a beautiful pearl drop necklace gift for a wedding. Pearl jewellery has long been associated with weddings and the Single Pearl is a popular choice; chosen for the day and treasured long after. One customer had hers made at a Flutterby event for her wedding and wrote to us to tell us how she has worn it many times since. With free gift wrapping, a 100-day return window and a one year guarantee, it arrives beautifully packaged and ready to give.
Yes. The Single Pearl Necklace is an excellent delicate pearl necklace for layering. The chain can be worn at any length up to 50cm; wear the pearl short for a classic look or adjust it longer to sit beneath other necklaces in a layered stack. The single pearl drop is delicate enough not to overpower other pieces. It adds a subtle timeless touch of pearl without dominating the stack.
Yes. The Single Pearl Necklace is an excellent delicate pearl necklace for layering. The chain can be worn at any length up to 50cm; wear the pearl short for a classic look or adjust it longer to sit beneath other necklaces in a layered stack. The single pearl drop is delicate enough not to overpower other pieces. It adds a subtle timeless touch of pearl without dominating the stack.
Both are delicate pearl necklaces available in gold or silver. The pendant design and price point differ. The Single Pearl Necklace has a single freshwater pearl drop; timeless and understated for any occasion. The Pearl Cross Necklace has a delicate pearl cross pendant worn at 40cm, 43cm or 45cm. It is a more symbolic design that works beautifully as a confirmation gift.
Both are delicate pearl necklaces available in gold or silver. The pendant design and price point differ. The Single Pearl Necklace has a single freshwater pearl drop; timeless and understated for any occasion. The Pearl Cross Necklace has a delicate pearl cross pendant worn at 40cm, 43cm or 45cm. It is a more symbolic design that works beautifully as a confirmation gift.
Store your Single Pearl Necklace in an anti-tarnish pouch in a cool dry place. Avoid contact with sprays, lotions and make up and remove before showering and swimming. Pearls are delicate; always put your necklace on after applying any sprays or lotions. For the gold version, gently clean with a microfibre cloth. For the silver version, a silver polishing cloth will restore any light tarnish. Your necklace comes with a one year guarantee.
Store your Single Pearl Necklace in an anti-tarnish pouch in a cool dry place. Avoid contact with sprays, lotions and make up and remove before showering and swimming. Pearls are delicate; always put your necklace on after applying any sprays or lotions. For the gold version, gently clean with a microfibre cloth. For the silver version, a silver polishing cloth will restore any light tarnish. Your necklace comes with a one year guarantee.
The Details That Matter
This necklace is available in gold vermeil or sterling silver, both finished on a 50cm adjustable chain that moves with you throughout the day. As a pearl drop necklace gold option, it pairs a warm, buttery tone with the natural shine of the pearl, while the silver version offers a cooler, equally striking alternative. Every pearl is chosen individually for its lustre, so no two necklaces are ever quite the same and yours will be unique. It's a piece designed to sit close to the skin and catch the light with every movement, whatever you're wearing it with.
A Gift Worth Giving
If you're shopping for someone else, our free gift wrapping service turns this necklace into something, complete with satin ribbon and a handwritten note if you'd like one. We can even despatch it straight to the recipient on your behalf. As a delicate pearl necklace for layering or a standalone statement, it suits birthdays, anniversaries, and any occasion that calls for something considered and a piece to treasure. It is fast becoming one of our most requested pearl drop necklace gifts for wedding choices for bridesmaids and brides alike.
Testimonials
“Many thanks for your good service and care”
Lisa, Kent
“The jewellery is beautifully made and the customer service is second to none”
Camilla R
“A great brand”
J, Dorchester
Frequently Asked Questions
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
The Flutterby Promise
- We take real care over every piece we make, from selecting each pearl for its lustre to packaging it in its own branded pouch and gift box.
- Every Flutterby necklace comes with a one-year guarantee. Choosing Flutterby means choosing jewellery that's built to be loved and worn for years.
