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Pippa Gold Link Necklace
Gold Fill
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Regular price
£79.00
This stunning Pippa Gold Link Necklace is a perfect on trend piece. Enjoy wearing it with other gold jewellery to create a stylish layered look. But this gold link necklace also looks gorgeous worn on its own so you’ll find it really versatile.
The Pippa gold link necklace for women has a beautifully clean, open link design that catches the light in the loveliest way. Each link sits with a gentle weight that feels substantial without being heavy, giving you that polished, put-together look from the moment you put it on. The open links also make it easy to add your favourite charms, so you can switch up your look and make it feel uniquely yours. One of our bestsellers, it's a jewellery everyday essential necklace.
Choose these carefully selected charms to upgrade your look further.
Gold Fill, wear any length upto 45cm. If you'd like your Pippa necklace made longer, please email us.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
All orders are packaged in smart gift box with anti-tarnish pouch. Click here for additional gift wrapping with ribbon.
Regular price
£79.00
This stunning Pippa Gold Link Necklace is a perfect on trend piece. Enjoy wearing it with other gold jewellery to create a stylish layered look. But this gold link necklace also looks gorgeous worn on its own so you’ll find it really versatile.
The Pippa gold link necklace for women has a beautifully clean, open link design that catches the light in the loveliest way. Each link sits with a gentle weight that feels substantial without being heavy, giving you that polished, put-together look from the moment you put it on. The open links also make it easy to add your favourite charms, so you can switch up your look and make it feel uniquely yours. One of our bestsellers, it's a jewellery everyday essential necklace.
Choose these carefully selected charms to upgrade your look further.
Gold Fill, wear any length upto 45cm. If you'd like your Pippa necklace made longer, please email us.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
Gold Coin Necklace
Key Features:
- Crafted from gold fill for a luxurious finish that is perfect for everyday wear.
- Versatile length of up to 45cm, but just clasp it into any link to wear it shorter.
- Like it longer? Just email us and we will make it a bespoke length - just for you.
- Add one of our carefully selected charms to personalise your look even further.
- Comes beautifully packaged, with free gift wrapping available for a gift-ready finish.
Everyday Styling & Timeless Versatility
The Pippa gold link necklace is the kind of piece you'll reach for day after day. Its simple, timeless design pairs effortlessly with everything from your favourite T-shirt and jeans to a tailored blazer or an elegant evening dress. Wear it on its own for a clean, understated finish, or personalise it with meaningful charms to create a look that tells your story. Whether you're dressing for work, a weekend brunch or a special occasion, this versatile necklace blends beautifully with your jewellery collection. It complements every outfit with effortless style and understated elegance.
Adjustable Length & Custom Fit
One of our favourite things about this customisable gold link necklace is how adaptable it is. Simply clip the trigger clasp into any link to wear it shorter, whether you want it sitting close to the neck with a high neckline or styled as a gold link necklace for layering alongside longer pieces. We make it to a standard 45cm, but if you'd prefer something a little different, just drop us an email and we'll sort that for you.
Flutterby Jewellery - Gold Necklace Guide
Pippa, Gold Turquoise or Helena Pearl?
Pippa, Gold Turquoise or Helena Pearl?
Find Your Perfect Gold Necklace
Three distinct gold necklaces for everyday wear and layering. This guide helps you find the right one for your style.
Elements |
BestsellerPippa Gold Link Necklacefrom £79 |
Gold Light Turquoise
from £50
|
Helena Gold and Pearl Necklacefrom £58 |
Style | Gold link necklace for women - rounded gold fill links, adjustable to any length. | Gold plated sterling silver necklace with vibrant light turquoise enamel beads - colourful and on-trend. | Delicate gold plated sterling silver pearl station necklace with freshwater pearls. |
|---|---|---|---|
| Metal | Gold fill. | Gold plated sterling silver. | Gold plated sterling silver. |
| Design detail | Clean rounded gold links - the same quality chain used as the base for the Gold Coin Necklace. | Light turquoise enamel beads spaced along a gold plated sterling silver chain - a pop of colour for everyday wear. | Freshwater pearls spaced along a delicate gold chain — timeless and elegant. |
| Adjustable length | ✓ Clip clasp into any link - up to 46cm. | ✓ Adjustable 40–45cm — wears as a choker too. | ✓ Multiple length options. |
| Good for layering | ✓ Excellent - gold link necklace for layering, works with a wide range of styles. | ✓ Great colour accent in a layered stack. | ✓ Beautiful layered with the Helena Gold and Pearl Drop Necklace. |
| Everyday wear | ✓ The gold link necklace everyday wear choice - versatile, durable gold fill built to last. | ✓ On-trend everyday colour piece. | ✓ Delicate enough for all-day wear. |
| Colour | Warm gold. | Gold with light turquoise enamel. | Gold with cream freshwater pearls. |
| Pairs with | Pippa Gold Link Bracelet - also the base chain for the Gold Coin Necklace | Silver Light Turquoise Enamel Necklace for a mixed-metal stack. | Helena Gold and Pearl Drop Necklace for an instant layered pearl look. |
| Best for | Gold link necklace women, everyday wear, versatile layering, gifting. | Colour lovers, teens, gifting, on-trend everyday wear. | Pearl lovers, bridal, classic gifting, layered pearl look. |
| Gift wrapping | ✓ Free. | ✓ Free. | ✓ Free. |
| Returns | ✓ 100 days. | ✓ 100 days. | ✓ 100 days. |
| UK made | ✓ | ✓ | ✓ |
| Add To Cart - £79 | Add To Cart - £50 | Add To Cart - from £58 |
The Gold Link Necklace Women Come Back To
The Pippa is Flutterby's bestselling gold link necklace for women - a clean, rounded link design in gold fill that works with everything. Four genuine customer reviews reflect how consistently it earns compliments as an everyday piece. Simple, considered, and exactly right.
Any Length, Any Neckline
The Pippa is the ultimate gold link necklace for layering - clip the clasp into any link to wear it at exactly the right length for your neckline. No fixed adjustment points, no compromises. Wear it alone as a standalone piece or use it as the base of a gold necklace stack.
Proven for Everyday Wear
Gold fill is significantly more durable than gold plating - making the Pippa the gold link necklace everyday wear choice that genuinely lasts. The same quality chain is used as the base for the Gold Coin Necklace, which is a testament to how well it wears over time.
A Gift That Works for Everyone
With free gift wrapping and a 100-day return window, the Pippa is a gift that's easy to get right. The adjustable length means it fits any neckline perfectly, and the clean gold link design suits every age and style. Pairs beautifully with the Pippa Gold Link Bracelet for a coordinated gift.
Questions & Answers
Frequently Asked About the Pippa Gold Link Necklace
The Pippa Gold Link Necklace is a gold link necklace for women who want something versatile, well-made and genuinely wearable every day. Its rounded gold fill links create a clean, timeless look that sits well with any outfit - dressed up or down. The clip-into-any-link adjustable mechanism means it works with any neckline, and its four customer reviews consistently highlight how often it gets complimented.
The Pippa Gold Link Necklace is a gold link necklace for women who want something versatile, well-made and genuinely wearable every day. Its rounded gold fill links create a clean, timeless look that sits well with any outfit - dressed up or down. The clip-into-any-link adjustable mechanism means it works with any neckline, and its four customer reviews consistently highlight how often it gets complimented.
Yes - the Pippa is one of the most versatile gold link necklaces for layering in the Flutterby range. The adjustable length means you can position it precisely for any layered look, and the rounded link profile works well with finer chains above or a more statement piece below. It is the same chain used as the base for the Gold Coin Necklace, which demonstrates how beautifully it layers with a pendant.
Yes - the Pippa is one of the most versatile gold link necklaces for layering in the Flutterby range. The adjustable length means you can position it precisely for any layered look, and the rounded link profile works well with finer chains above or a more statement piece below. It is the same chain used as the base for the Gold Coin Necklace, which demonstrates how beautifully it layers with a pendant.
Yes - the Pippa is designed specifically as a gold link necklace for everyday wear. Gold fill is significantly more durable than gold plating - a thick layer of gold is permanently bonded to a base metal core - meaning the Pippa maintains its quality and appearance with regular wear. It is lightweight enough for all-day comfort and robust enough to be worn daily without concern.
Yes - the Pippa is designed specifically as a gold link necklace for everyday wear. Gold fill is significantly more durable than gold plating - a thick layer of gold is permanently bonded to a base metal core - meaning the Pippa maintains its quality and appearance with regular wear. It is lightweight enough for all-day comfort and robust enough to be worn daily without concern.
All three are gold necklaces without a pendant or charm, designed for everyday wear and layering - but with very different characters. The Pippa is a pure gold link chain in gold fill - clean, minimal and infinitely versatile. The Gold Light Turquoise Enamel Necklace adds a vibrant pop of colour with turquoise enamel beads - a more playful, on-trend option at an accessible price. The Helena Gold and Pearl Necklace is a delicate pearl station necklace - timeless, elegant and particularly beautiful layered with the Helena Gold and Pearl Drop Necklace.
All three are gold necklaces without a pendant or charm, designed for everyday wear and layering - but with very different characters. The Pippa is a pure gold link chain in gold fill - clean, minimal and infinitely versatile. The Gold Light Turquoise Enamel Necklace adds a vibrant pop of colour with turquoise enamel beads - a more playful, on-trend option at an accessible price. The Helena Gold and Pearl Necklace is a delicate pearl station necklace - timeless, elegant and particularly beautiful layered with the Helena Gold and Pearl Drop Necklace.
Gold fill is a high-quality metal in which a thick layer of gold is permanently bonded to a base metal core. It is significantly more durable and longer-lasting than gold plating, and is the metal used in the Pippa Gold Link Necklace. Both the Gold Light Turquoise Enamel Necklace and the Helena Gold and Pearl Necklace in this comparison are gold plated sterling silver.
Gold fill is a high-quality metal in which a thick layer of gold is permanently bonded to a base metal core. It is significantly more durable and longer-lasting than gold plating, and is the metal used in the Pippa Gold Link Necklace. Both the Gold Light Turquoise Enamel Necklace and the Helena Gold and Pearl Necklace in this comparison are gold plated sterling silver.
Yes - the Pippa Gold Link Bracelet uses the same rounded gold fill link design as the necklace, creating a naturally coordinated wrist and neckline look. Both pieces are adjustable and available together as a gift, arriving in Flutterby's signature packaging with free gift wrapping on request.
Yes - the Pippa Gold Link Bracelet uses the same rounded gold fill link design as the necklace, creating a naturally coordinated wrist and neckline look. Both pieces are adjustable and available together as a gift, arriving in Flutterby's signature packaging with free gift wrapping on request.
A Necklace That Does All the Talking
The Pippa gold link necklace is one of those pieces you reach for again and again. Its clean, open link design catches the light beautifully, and the gold fill finish gives it that rich, warm glow that looks and feels genuinely luxurious. Wear it at its full 45cm length for an effortless everyday look, or clip the trigger clasp shorter to sit closer to the neckline. Layer it up with other gold pieces, add one of our hand-picked charms to create a truly customisable gold link necklace, or simply wear it on its own. However you style it, it always looks just right.
Made With Care, Delivered with Love
Every Pippa gold link necklace from Flutterby arrives gift-ready, nestled in a branded anti-tarnish pouch inside a smart gift box. If you're buying for someone special, simply add our free gift wrapping service and a handwritten note, and we'll even dispatch it directly to them. We also offer a one-year guarantee on all our jewellery, so you can shop with complete confidence. It's a piece our customers absolutely love, and one that consistently draws compliments. When something this beautiful is also this thoughtfully made, it really is difficult to resist.
Testimonials
“Many thanks for your good service and care”
Lisa, Kent
“The jewellery is beautifully made and the customer service is second to none”
Camilla R
“A great brand”
J, Dorchester
Frequently Asked Questions
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
The Flutterby Promise
- At Flutterby, every piece is made with genuine care. This necklace arrives nestled in our branded anti-tarnish pouch inside a smart gift box, and every order is backed by our one-year guarantee.
- Whether you're treating yourself or someone special, you can shop knowing that quality and thoughtfulness come as standard with every single order.
- And if you'd like it gift-wrapped with a handwritten note, we can take care of that too.
