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Lizzy Gold Link Bracelet
Gold Fill
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Regular price
£50.00
The Lizzy Gold Link Bracelet is not just another bracelet; its elegance in gold. Layer this unusual link design with other accessories to elevate your fashion. You can also rock this beautiful piece solo, with a standard size of approximately 19 cm.
Pair this polished gold-plated link chain with your modern outfit to make a style statement. This is that one piece of jewellery to take your fashion game from 8 to 800. Matching necklace also available.
Why You’ll Love It:
⦁ Vintage-styled gold link chain that never goes out of fashion
⦁ Easy to layer with other bracelets
⦁ Clean jewellery balance between fashion statement and subtlety
19cm - please add a note to your order if you would like a different length
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
All orders are packaged in smart gift box with anti-tarnish pouch. Click here for additional gift wrapping with ribbon.
Regular price
£50.00
The Lizzy Gold Link Bracelet is not just another bracelet; its elegance in gold. Layer this unusual link design with other accessories to elevate your fashion. You can also rock this beautiful piece solo, with a standard size of approximately 19 cm.
Pair this polished gold-plated link chain with your modern outfit to make a style statement. This is that one piece of jewellery to take your fashion game from 8 to 800. Matching necklace also available.
Why You’ll Love It:
⦁ Vintage-styled gold link chain that never goes out of fashion
⦁ Easy to layer with other bracelets
⦁ Clean jewellery balance between fashion statement and subtlety
19cm - please add a note to your order if you would like a different length
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
Lizzy Gold Link Bracelet
Key Features:
- Vintage-inspired gold link design with a modern polished finish.
- Standard 19cm length, with bespoke sizing available on request.
- Designed for layering or refined solo styling.
- Matching Lizzy necklace available for a coordinated look.
Meet The Lizzy Bracelet
The Lizzy Gold Link Bracelet is a timeless addition to your everyday collection. This chunky gold link bracelet is designed with a distinctive link pattern, offering subtle detail without feeling overstated. Wear this chunky gold link bracelet alone for a clean, considered look or pair it with the matching Lizzy necklace for effortless coordination. The standard length measures approximately 19cm, and if you prefer a different fit, simply add a note to your order. It is jewellery made to adapt to your style rather than define it.
Crafted With Care
Finished in polished gold fill, this bracelet balances vintage influence with contemporary simplicity. The links are structured yet fluid, allowing the piece to sit comfortably against the wrist while catching the light softly. It feels elegant without being heavy, making it suitable for daily wear as well as special occasions. Whether styled with relaxed tailoring or occasion wear, this gold link bracelet for women adds a refined finishing touch that feels natural and easy.
Gold Fill Bracelets · Flutterby Jewellery
Which Gold Link Bracelet Is Right For You?
Three gold fill bracelets. Three distinct personalities. All handmade in the UK. Whether you want a distinctive statement piece with an elevated toggle clasp, a pretty mid-weight link design ideal as a gold link bracelet for stacking, or a clean flat-link finish - here is exactly how they compare.
Elements |
★ Bestseller ★ Statement Toggle Clasp Lizzy Gold Link Bracelet£50 Shop the Lizzy → |
★ Delicate Toggle Clasp
Pippa Gold Link Bracelet£48 Shop Now → |
★ Statement Toggle Clasp
Jessica Gold Link Bracelet£50 Shop Now → |
|---|---|---|---|
| Style personality |
Flowing unusual link design - a distinctive everyday statement that moves beautifully on the wrist.
Most distinctive of the three.
|
Pretty, unusual mid-weight link design with a delicate toggle clasp - ideal for bracelet stacking. | Flat links that sit neatly and flush against the wrist - clean, structured and polished. |
| Best worn as | Statement solo piece · Natural centrepiece of a wrist stack · Pairs with the Lizzy Gold Link Necklace. | Ideal for bracelet stacking · Sits beautifully alongside other gold pieces · Works well solo too. | Solo refined piece · Clean layer in a mixed stack · Perfect pairing with the Jessica Gold Link Necklace · The toggle clasp adds an elegant touch. |
| Clasp & fastening |
Oversized toggle clasp - a design feature in its own right. Sits on the wrist as a focal point and elevates the whole piece far beyond a standard clasp.
Clasp as statement detail.
|
Delicate toggle clasp - refined and elegant, a neat finishing detail that complements the link design without dominating it. | Oversized toggle clasp - the same statement fastening as the Lizzy, giving the Jessica its own elegant focal point on the wrist. |
| Link design |
Unusual flowing link design - distinctive and eye-catching; different from any standard chain bracelet.
Unique link design.
|
Pretty, unusual mid-weight links - sits comfortably on the wrist and layers well with other bracelets. | Flat polished links - sit neatly and flush against the wrist; a clean, minimal aesthetic that lets the toggle clasp do the talking. |
| Material |
Gold fill - more gold than plating, bonded to base metal under heat and pressure.
More gold than plating.
|
Gold fill - same premium specification. | Gold fill - same premium specification. |
| Durability | Gold fill is far more resistant to tarnishing and wear than plating. With proper care it can last for many years. | Same gold fill durability advantage. | Same gold fill durability advantage. |
| Skin sensitivity | Gold fill - nickel compliant and generally well-tolerated; contains base metals. If you have a known metal allergy, contact us before ordering. | Gold fill - nickel compliant and generally well-tolerated; contains base metals. Contact us before ordering if you have a metal allergy. | Gold fill - nickel compliant and generally well-tolerated; contains base metals. Contact us before ordering if you have a metal allergy. |
| Standard size |
Approx 19cm standard · Bespoke sizing available - contact us with your required measurement and we will make it as close as the link design allows.
Any size made to order.
|
Standard size - contact Flutterby for bespoke sizing. | Approx 19–19.5cm standard · Bespoke size available on request. |
| How to measure | Wind a piece of string around your wrist and measure where it crosses. Add 1.5–2cm for a comfortable everyday fit - or slightly less if you prefer your bracelet to sit closer. Contact us with your measurement and we will make it to size. | ||
| Occasion fit | Everyday · Evenings · Gifting · Milestone occasions · Birthdays. | Everyday · Casual · Gifting · Wrist stack building. | Smart casual · Formal · Gifting · Special occasions. |
| Gift packaging | ✓ Anti-tarnish pouch in branded gift box · Free ribbon & handwritten note · Despatch direct to recipient. | ✓ Same luxury gifting service. | ✓ Same luxury gifting service. |
| UK delivery | 2nd class tracked £3.95 · 24-hour tracked £5.95 · Free on orders over £75 (add another piece to qualify) · Direct to recipient available. | 2nd class tracked £3.95 · 24-hour tracked £5.95 · Free on orders over £75. | 2nd class tracked £3.95 · 24-hour tracked £5.95 · Free on orders over £75. |
| Returns & guarantee |
✓ 100-day no-quibble returns · 1-year quality guarantee · Jewellery repair policy.
3× industry standard returns.
|
✓ 100-day returns · 1-year guarantee · Repair policy. | ✓ 100-day returns · 1-year guarantee · Repair policy. |
| Sustainability | ✓ Eco-friendly packaging · Repair rather than replace policy. | ✓ Same sustainability standards. | ✓ Same sustainability standards. |
| Customer verdict | "Gorgeous to wear - it flows beautifully around the wrist. Looks great stacked or worn solo."- Flutterby customer ★★★★★ | "Stands out for its confident shape and presence. Feels bold without being loud."- Flutterby customer ★★★★★ | "Clean lines and balanced proportions. Feels modern, structured and easy to style with both casual and dressy outfits."- Flutterby customer ★★★★★ |
| Add to cart - £50 | Add to cart - £48 | Add to cart - £50 | |
The Lizzy's oversized toggle clasp is not just a fastening - it is a design feature. Where other bracelets hide their clasp, the Lizzy wears it proudly on the wrist as a focal point. It is the detail that makes people ask "where is that from?"
The Lizzy's unusual flowing link pattern moves beautifully as you wear it - unlike standard chain bracelets, it has a fluidity that catches the light and draws the eye. Worn solo or stacked, it always looks considered and deliberate.
Every Lizzy bracelet can be made to your required measurement at no extra charge - just contact Flutterby before ordering. It is the kind of personal service that makes a gifted piece truly special.
Questions & Answers
Frequently Asked About the Lizzy & Flutterby's Gold Bracelets
Chunky gold link bracelets like Flutterby's Lizzy stack beautifully with finer chains. The gold fill construction keeps the look luxurious without being heavy on the wrist.
Chunky gold link bracelets like Flutterby's Lizzy stack beautifully with finer chains. The gold fill construction keeps the look luxurious without being heavy on the wrist.
Yes. Flutterby's Lizzy Gold Link Bracelet is made from durable gold fill, making it comfortable for everyday wear while maintaining a polished, confident appearance throughout the day.
Yes. Flutterby's Lizzy Gold Link Bracelet is made from durable gold fill, making it comfortable for everyday wear while maintaining a polished, confident appearance throughout the day.
A quality gold link bracelet is a versatile and lasting gift. Flutterby's Lizzy comes gift-ready in a smart box; an effortlessly thoughtful choice for any occasion.
A quality gold link bracelet is a versatile and lasting gift. Flutterby's Lizzy comes gift-ready in a smart box; an effortlessly thoughtful choice for any occasion.
Choose gold fill over plated metals for longevity. Flutterby's Lizzy Gold Link Bracelet arrives beautifully presented, making the gifting experience as considered as the piece itself.
Choose gold fill over plated metals for longevity. Flutterby's Lizzy Gold Link Bracelet arrives beautifully presented, making the gifting experience as considered as the piece itself.
A Link Worth Wearing Every Day
The Lizzy Gold Link Bracelet is the kind of piece that works without trying. This chunky gold link bracelet carries a vintage sensibility, finished in polished gold fill that feels current and clean. At 19cm, it sits comfortably at the wrist, and bespoke sizing is available should you prefer a different fit. Wear it alone for an understated, complete look, or pair it with the matching Lizzy necklace for a coordinated look that feels considered rather than matchy. It is jewellery designed to suit your life, not the other way around. As a versatile gold link bracelet for stacking, it pairs beautifully with finer chains and bangles for a curated wrist stack.
Crafted to Last, Presented With Care
The Lizzy bracelet is structured without feeling stiff, catching the light softly as you move. It is elegant enough for an occasion and easy enough for everyday wear. Every Flutterby piece arrives in a branded anti-tarnish pouch inside a smart gift box, beautifully presented from the moment it reaches you. Gift wrapping and handwritten messages are available at checkout, and we can dispatch directly to your recipient if you would prefer. From the bracelet itself to the way it arrives, nothing is left to chance. Designed as a timeless gold link bracelet for women, it transitions effortlessly between casual and elevated styling.
Testimonials
“Many thanks for your good service and care”
Lisa, Kent
“The jewellery is beautifully made and the customer service is second to none”
Camilla R
“A great brand”
J, Dorchester
Product FAQs
A gold link bracelet is a chain made up of metal links connected together to form a bracelet. Flutterby Lizzy gold link bracelet is made to an approximate length of 19cm but if you would like us to make your gold link bracelet to a different length please email us or add a request in the order information box.
For a comfortable fit, take a tape measure, place two fingers from your other hand on top of your wrist and note the measurement around your wrist including the two fingers. You may need to get someone else to help you! This should give you a good fit for your bracelet. Most people find that any longer that this will give them too much room in the bracelet which can then hang too low.
The Lizzy Gold Link bracelet is perfect for everyday wear. Full care instructions are included with every order of Flutterby jewellery.
Style a gold link bracelet alongside other gold bracelets for a chunky statement bracelet stack or enjoy this stunning chunky gold chain bracelet worn on its own.
Frequently Asked Questions
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
The Flutterby Promise
- Thoughtful Presentation: Every Flutterby piece arrives in its own branded anti-tarnish pouch, placed inside a smart gift box. Your jewellery is protected and beautifully presented from the moment it reaches you.
- Complimentary Gift Wrapping: Selecting our gift-wrapping service means we will carefully wrap your gift box and finish it with satin ribbon, ready for you to give.
- Personal Handwritten Messages: Add your chosen message at checkout, and we will handwrite your note, adding a meaningful, personal detail to your gift.
- Direct Delivery to Loved Ones: We can dispatch your order directly to the recipient on your behalf, saving you time while ensuring your gift arrives promptly and thoughtfully prepared.
