Saving
Get 10% off your first order
Gold Twisted Circle Necklace
Gold plated silver
Add to wishlist
Regular price
£68.00
Here's your new everyday wear, Gold Twisted Circle Necklace. This necklace is our understanding of your fashion game-changer with a modern twist. Wear this beautiful soft-curled circular pendant to get noticed in seconds, anywhere you go.
Style our Gold Twisted Circle Necklace solo for a clean and aesthetic look. Pair it as a layered piece to get a more fancy and fine look. This is a necklace that lets you wear it everyday without overpowering your entire outfit. Complete your style with our Gold Twisted Circle Necklace today.
Our Favourite Things About It:
- The twisted circle design adds a fresh, modern touch to a classic shape
- Lightweight and comfortable for everyday wear
- Gold-plated finish with sterling silver underneath - complements any outfit effortlessly
Gold plated silver, 46cm
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
All orders are packaged in smart gift box with anti-tarnish pouch. Click here for additional gift wrapping with ribbon.
Regular price
£68.00
Here's your new everyday wear, Gold Twisted Circle Necklace. This necklace is our understanding of your fashion game-changer with a modern twist. Wear this beautiful soft-curled circular pendant to get noticed in seconds, anywhere you go.
Style our Gold Twisted Circle Necklace solo for a clean and aesthetic look. Pair it as a layered piece to get a more fancy and fine look. This is a necklace that lets you wear it everyday without overpowering your entire outfit. Complete your style with our Gold Twisted Circle Necklace today.
Our Favourite Things About It:
- The twisted circle design adds a fresh, modern touch to a classic shape
- Lightweight and comfortable for everyday wear
- Gold-plated finish with sterling silver underneath - complements any outfit effortlessly
Gold plated silver, 46cm
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
Gold Twisted Circle Necklace
Key Features:
- A soft-curled, twisted circle design that gives a classic shape a modern edge.
- Lightweight and comfortable, built for effortless, all-day wear.
- Gold-plated finish over sterling silver, giving it a gorgeous shine to work with pretty much everything in your wardrobe.
- A versatile gold circle pendant necklace that looks just as good solo as it does layered.
Designed for Everyday Elegance
Why do some pieces earn a permanent spot in your jewellery box the moment you try them on? Usually, it's because they don't try too hard. The twisted circle pendant has a soft, hand-curled quality that feels considered rather than fussy, exactly what a gold circle necklace for everyday wear should look like. Pop it on with your morning coffee or your evening plans; it moves with you either way. At 46cm, the pretty satelllite bobble chain sits just below at the collarbone, never too heavy, never too much, just there when you need it. If you’d like this gold circle necklace on a shorter or longer chain, just email us and we’d be delighted to help.
Layer It, Love It
Half the fun of this necklace is how well it plays with others. As a gold circle necklace for layering, it sits easily alongside finer chains or a longer pendant, so you can build a neckline that feels curated rather than crowded. Pick two or three pieces at different lengths and let the twisted circle lead. Prefer things simple? Wear it completely on its own; it still makes an impression. Either way, this necklace adapts to your mood, your outfit, and whatever the day throws at you.
Gold Circle, Silver Circle or Gold Coin?
Gold Circle, Silver Circle or Gold Coin?
Gold Circle, Silver Circle or Gold Coin?
Find Your Perfect Everyday Necklace
Three distinctive pendant necklaces, all designed for everyday wear and layering. This guide helps you find the right one.
Elements |
EVERYDAY FAVOURITEGold Twisted Circle Necklace |
Silver Twisted Circle Necklace |
Gold Coin Necklace |
|---|---|---|---|
| Price | from £68. | from £68. | from £113. |
| Style | Gold circle pendant necklace - modern twisted circle in gold plated sterling silver. | Same twisted circle pendant design - in sterling silver. | Roman-inspired coin pendant in gold fill - detachable and clips to shorter lengths. |
| Metal | Gold plated sterling silver. | Sterling silver. | Gold fill. |
| Pendant character | Delicate, modern twisted circle - refined and understated. | Same delicate twisted circle - in cool silver tone. | Bold Roman-inspired coin - more statement, beautifully weighted. |
| Chain length | 46cm. | 46cm. | Adjustable - clips to shorter lengths. |
| Good for layering | ✓ Excellent gold circle necklace for layering - sits cleanly alongside other pieces. | ✓ Same clean layering versatility in silver. | ✓ Adjustable length makes it a versatile layering piece. |
| Everyday wear | ✓ Lightweight and comfortable - a gold circle necklace for everyday wear. | ✓ Same lightweight everyday comfort in silver. | ✓ Designed for regular wear - substantial but not heavy. |
| Best for | Gold tone lovers, everyday layering, modern pendant style, gifting. | Silver tone lovers, everyday layering, mixed metal looks. | Statement pendant lovers, gold enthusiasts, milestone gifting. |
| Gift wrapping | ✓ Free. | ✓ Free. | ✓ Free. |
| Returns | ✓ 100 days. | ✓ 100 days. | ✓ 100 days. |
| Guarantee | ✓ One year. | ✓ One year. | ✓ One year. |
| Add To Cart - from £68 | Add To Cart - from £68 | Add To Cart - from £113 |
A Gold Circle Pendant Necklace with a Modern Twist
The Gold Twisted Circle Necklace is a gold circle pendant necklace that takes a classic shape and gives it something a little different. The twisted circle catches the light in a way a plain circle doesn't - refined and understated, but with enough detail to feel considered. It sits on a pretty satellite chain with small bobbles along it, which works beautifully with the pendant and adds its own subtle interest to the look. In gold plated sterling silver on a 46cm chain, it is a piece that works as hard as you do.
The Gold Circle
Necklace for
Layering
The Gold Twisted Circle is an excellent gold circle necklace for layering - the pendant sits cleanly without overpowering other pieces. Wear it with a gold chain above and a longer pendant below for a considered layered look, or wear it solo for a clean, everyday aesthetic. As one customer put it: a stylish everyday necklace that feels special every time you put it on.
Gold Circle
Necklace
Everyday Wear
The Gold Twisted Circle Necklace is designed for gold circle necklace everyday wear - lightweight and comfortable enough to forget you are wearing it, distinctive enough that you will be glad you are. Gold plated sterling silver gives it the warmth of gold with the durability of a well-made base, and the 46cm chain sits at a flattering length for most necklines.
A Considered
Everyday
Gift
With free gift wrapping, a 100-day return window and a one year guarantee, the Gold Twisted Circle Necklace arrives beautifully packaged and ready to give. A modern, wearable gold circle pendant necklace that suits almost any age and style - one of those gifts that gets worn rather than saved.
Questions & Answers
Frequently Asked About the Gold Twisted Circle Necklace
The Gold Twisted Circle Necklace is a gold circle pendant necklace in gold plated sterling silver. The twisted circle pendant adds a fresh, modern touch to a classic circular shape - lightweight and comfortable for gold circle necklace everyday wear, and versatile enough to be worn solo or as a gold circle necklace for layering. It comes on a 46cm chain and is also available in sterling silver.
The Gold Twisted Circle Necklace is a gold circle pendant necklace in gold plated sterling silver. The twisted circle pendant adds a fresh, modern touch to a classic circular shape - lightweight and comfortable for gold circle necklace everyday wear, and versatile enough to be worn solo or as a gold circle necklace for layering. It comes on a 46cm chain and is also available in sterling silver.
Yes - the Gold Twisted Circle Necklace is an excellent gold circle necklace for layering. The pendant sits on a pretty satellite chain with small bobbles along it, which adds its own subtle interest to the look. The pendant itself sits cleanly without overpowering other pieces - wear it with a gold chain above and a longer pendant below for a considered layered look, or wear it solo for a clean, everyday aesthetic.
Yes - the Gold Twisted Circle Necklace is an excellent gold circle necklace for layering. The pendant sits on a pretty satellite chain with small bobbles along it, which adds its own subtle interest to the look. The pendant itself sits cleanly without overpowering other pieces - wear it with a gold chain above and a longer pendant below for a considered layered look, or wear it solo for a clean, everyday aesthetic.
Both feature exactly the same twisted circle pendant design - the only difference is the metal. The Gold Twisted Circle is made of gold plated sterling silver; the Silver Twisted Circle is made of sterling silver. Both are priced the same. Many customers own both to mix metals in a layered look or to alternate depending on their outfit.
Both feature exactly the same twisted circle pendant design - the only difference is the metal. The Gold Twisted Circle is made of gold plated sterling silver; the Silver Twisted Circle is made of sterling silver. Both are priced the same. Many customers own both to mix metals in a layered look or to alternate depending on their outfit.
Both are gold pendant necklaces designed for layering and everyday wear, but with very different characters. The Gold Twisted Circle has a delicate, modern twisted circle pendant - understated and versatile. The Gold Coin Necklace has a bolder Roman-inspired coin pendant that is detachable and clips to shorter lengths - a more statement piece at a higher price point. The Twisted Circle suits those who want something refined and everyday; the Coin suits those who want something with more presence.
Both are gold pendant necklaces designed for layering and everyday wear, but with very different characters. The Gold Twisted Circle has a delicate, modern twisted circle pendant - understated and versatile. The Gold Coin Necklace has a bolder Roman-inspired coin pendant that is detachable and clips to shorter lengths - a more statement piece at a higher price point. The Twisted Circle suits those who want something refined and everyday; the Coin suits those who want something with more presence.
Yes - the Gold Twisted Circle Necklace is designed specifically as a gold circle necklace for everyday wear. It is lightweight and comfortable enough to wear all day without a second thought, and the modern twisted circle design gives it enough visual interest to feel considered rather than plain. As one customer put it: a stylish everyday necklace that feels special every time you put it on.
Yes - the Gold Twisted Circle Necklace is designed specifically as a gold circle necklace for everyday wear. It is lightweight and comfortable enough to wear all day without a second thought, and the modern twisted circle design gives it enough visual interest to feel considered rather than plain. As one customer put it: a stylish everyday necklace that feels special every time you put it on.
Store your Gold Twisted Circle Necklace in an anti-tarnish pouch in a cool dry place. Avoid contact with sprays, lotions and make up, and remove before showering and swimming. To clean, gently rub with a microfibre cloth - do not use a silver polishing cloth on gold plated pieces. Your necklace comes with a one year guarantee.
Store your Gold Twisted Circle Necklace in an anti-tarnish pouch in a cool dry place. Avoid contact with sprays, lotions and make up, and remove before showering and swimming. To clean, gently rub with a microfibre cloth - do not use a silver polishing cloth on gold plated pieces. Your necklace comes with a one year guarantee.
Your New Everyday Staple
Real life is exactly what the Flutterby Gold Twisted Circle Necklace was made for, not just the special occasions. It's the kind of gold circle pendant necklace you'll reach for again and again, whether you're dressing up a plain tee or finishing an evening look. Comfortable, lightweight, and beautifully finished, it never competes with your outfit; it just complements it. Customers tell us how much they love the combination of the pretty twisted circle pendant and the pretty gold chain with little bobbles. It is what a gold circle necklace for everyday wear should feel like: easy, elegant, and entirely yours, day after day.
Ready When You Are
Gifting it or keeping it? Either way, this necklace arrives ready to impress, tucked into its branded pouch and gift box. Choose our gift wrapping for something extra special, complete with satin ribbon and a handwritten note if you'd like one. As a gold circle necklace for layering, it's endlessly versatile, and as a standalone piece, it's quietly striking in its own right. However you wear it, it's ready to become part of your everyday story.
Testimonials
“Many thanks for your good service and care”
Lisa, Kent
“The jewellery is beautifully made and the customer service is second to none”
Camilla R
“A great brand”
J, Dorchester
Frequently Asked Questions
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
The Flutterby Promise
- At Flutterby, we think your jewellery should be as easy to love as it is to wear. Every piece is made with care, in gold-plated silver built to last through real, everyday life.
- We back it with a one-year guarantee, so you can buy it with confidence. Add our gift wrapping and a handwritten note, and you've got a gift that feels thoughtful from the moment it's opened, no extra effort required on your part.
