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Gold Satellite Chain Bracelet
Gold Plated Sterling Silver
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Regular price
£38.00
A delicate, dainty gold chain bracelet made for effortless everyday wear, decorated with small polished balls that catch the light with every movement of your wrist. Sitting neatly and comfortably, it's the kind of piece you'll want to wear morning through to night, whatever the occasion calls for. On-trend and endlessly versatile, it's a genuine customer favourite here at Flutterby, loved just as much worn alone as it is layered with other pieces from your collection. Adjustable between 16cm and 19cm, it's designed to sit beautifully on you, offering a lovely fit that feels light and easy to wear all day long. Simple, feminine, and quietly luxurious, it's the everyday staple you didn't know you needed.
All orders are packaged in smart gift box with anti-tarnish pouch. Click here for additional gift wrapping with ribbon.
Wear this bracelet 16cm - 19cm.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
Regular price
£38.00
A delicate, dainty gold chain bracelet made for effortless everyday wear, decorated with small polished balls that catch the light with every movement of your wrist. Sitting neatly and comfortably, it's the kind of piece you'll want to wear morning through to night, whatever the occasion calls for. On-trend and endlessly versatile, it's a genuine customer favourite here at Flutterby, loved just as much worn alone as it is layered with other pieces from your collection. Adjustable between 16cm and 19cm, it's designed to sit beautifully on you, offering a lovely fit that feels light and easy to wear all day long. Simple, feminine, and quietly luxurious, it's the everyday staple you didn't know you needed.
Wear this bracelet 16cm - 19cm.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
Gold Satellite Chain Bracelet
Key Features:
- A fine satellite chain design finished with small polished gold balls that catch and reflect the light beautifully.
- Adjustable to fit wrists between 16cm and 19cm, giving you a comfortable fit.
- A true dainty gold chain bracelet, equally lovely worn alone or layered with your favourite pieces.
- One of our most loved customer favourites, ideal for gifting or treating yourself to something special.
Effortless Everyday Elegance
Ever find yourself reaching for the same bracelet again and again? This is the one. Its fine satellite chain sits gracefully at the wrist, catching the light with every small movement thanks to the polished gold balls dotted delicately along its length. As a genuine dainty gold chain bracelet, it never feels heavy or overstated, simply an easy, elegant addition to your everyday jewellery collection. Whether you're dressing up for a special occasion or keeping things casual for a day at the office, it slips on effortlessly and looks beautiful either way. Understated? Yes. Forgettable? Never.
Perfect for Stacking
Are you team minimal stack or team more is more? Either way, this one works. Designed with stacking in mind, this fine chain layers beautifully alongside other bracelets for a curated, put-together look that feels effortlessly styled. As a thin gold chain bracelet for stacking, it adds subtle texture and shine without overwhelming your wrist, working in harmony with chunkier styles or other delicate pieces you already love. If you prefer a more pared-back aesthetic, it also holds its own beautifully worn solo, proving that a very thin gold chain bracelet can still make a genuine style statement all on its own.
Flutterby Jewellery - Gold Bracelet Stacking Guide
Dainty Chain, Gold Link
Dainty Chain, Gold Link
or Colourful Enamel?
Three gold stacking bracelets at accessible price points. Different characters; all designed to work beautifully together or alone.
Elements |
★ CUSTOMER FAVOURITEGold Satellite Chain Bracelet |
Pippa Gold Link Bracelet |
Enamel Bracelet |
|---|---|---|---|
| Price | From £38. | From £48. | From £40. |
| Metal | Gold plated sterling silver. | Gold fill: a base metal onto which a layer of gold is bonded, giving an excellent lasting polished finish. | Gold fill with enamel colour. |
| Design | Very thin gold chain bracelet with small polished balls that catch the light. | Mid-weight gold link bracelet; a lovely weight on the wrist with a delicate toggle clasp. | Chain bracelet with colourful enamel detail; available in Hot Pink, Mint, Orange and Blue. |
| Colour | Warm gold only. | Warm gold only. | Gold with a choice of 4 colourways; choose on product page. |
| Weight and feel | Delicate and very fine; the thinnest bracelet in the comparison. | Mid-weight; more presence on the wrist without being chunky. | Lightweight; similar feel to the Satellite Chain with the addition of colour. |
| Wrist fit | Wearable 16cm to 19cm. | 19cm standard; bespoke sizing available on request. | 18 to 19cm; bespoke sizing available on request. |
| Clasp | Adjustable chain fastening. | Toggle clasp. | Lobster clasp. |
| Good for stacking | ✓ Dainty gold chain bracelet; sits neatly alongside other bracelets without overpowering; a customer favourite. | ✓ Flutterby's bestselling stacking bracelet; a natural partner for the Satellite Chain. | ✓ Designed for stacking; customers often buy two or more colourways. |
| Character | Understated and very fine; thin gold chain bracelet for stacking that never overpowers. | Fabulous and versatile; the perfect anchor for a wrist stack. | Joyful and colourful; adds a pop of colour to any outfit or stack. |
| Best for | Dainty gold chain bracelet; thin gold chain bracelet for stacking; very thin gold chain bracelet. | Gold link bracelet stacking; everyday gold bracelet; gifting. | Colourful stacking bracelet gift for women; colour lovers; festival and holiday wear. |
| Customer reviews | A customer favourite. | Jemima: "Fitted right into my bracelet stack and looks great". | Six five star reviews; Caroline G: "particularly pretty and go well with other bracelets for a zing of colour". |
| Gift wrapping | ✓ Free. | ✓ Free. | ✓ Free. |
| Returns | ✓ 100 days. | ✓ 100 days. | ✓ 100 days. |
| Guarantee | ✓ One year. | ✓ One year. | ✓ One year. |
| Add To Cart - from £38 | Add To Cart - from £48 | Add To Cart - from £40 |
A Dainty Gold Chain Bracelet: Customer Favourite
The Gold Satellite Chain Bracelet is a dainty gold chain bracelet in gold plated sterling silver. Small polished balls on a very fine chain catch the light beautifully. Wearable 16cm to 19cm. Understated and elegant; a customer favourite that sits neatly on the wrist without ever overpowering the look. The most delicate bracelet in this comparison.
Thin Gold Chain Bracelet for Stacking
The Gold Satellite Chain Bracelet is an excellent thin gold chain bracelet for stacking. Its delicate design sits neatly alongside other bracelets without competing for attention. Stack it with the Pippa Gold Link Bracelet (from £48) for a dainty chain alongside a mid-weight link; or with the Enamel Bracelet (from £40) for a clean gold chain alongside a pop of colour. Three fabulous options; all designed to work together.
Very Thin Gold Chain Bracelet
If you are looking for a very thin gold chain bracelet, the Gold Satellite Chain Bracelet is the answer. The fine chain with small polished balls is the most slender bracelet in the Flutterby range. Wearable at 16cm, 17cm, 18cm or 19cm; it adjusts to fit most wrists comfortably. Wear it alone for minimal elegance; wear it stacked for a layered wrist look with other gold pieces.
Chain, Link or Colour: Which Bracelet?
The Gold Satellite Chain Bracelet is the finest and most delicate choice; a very thin gold chain for everyday wear. The Pippa Gold Link Bracelet has a more defined mid-weight link design and gold fill finish; the anchor of a wrist stack. The Enamel Bracelet brings colour; available in Hot Pink, Mint, Orange and Blue. All three stack beautifully together for a complete layered look.
Questions & Answers
Frequently Asked About the
Silver Satellite Chain Bracelet
The Gold Satellite Chain Bracelet is a dainty gold chain bracelet in gold plated sterling silver. Small polished gold balls on a fine chain catch the light beautifully. Wearable 16cm to 19cm. A customer favourite and a very thin gold chain bracelet that stacks beautifully with other fine gold bracelets. Also available in sterling silver.
The Gold Satellite Chain Bracelet is a dainty gold chain bracelet in gold plated sterling silver. Small polished gold balls on a fine chain catch the light beautifully. Wearable 16cm to 19cm. A customer favourite and a very thin gold chain bracelet that stacks beautifully with other fine gold bracelets. Also available in sterling silver.
Both are gold stacking bracelets but with very different characters and metals. The Gold Satellite Chain Bracelet is a delicate gold chain bracelet in gold plated sterling silver; very thin, with small polished balls, wearable 16 to 19cm. The Pippa Gold Link Bracelet is a mid-weight link bracelet in gold fill; a more substantial presence on the wrist. The Satellite is the thinner, more delicate choice; the Pippa is the more defined, structured choice. The two stack beautifully together.
Both are gold stacking bracelets but with very different characters and metals. The Gold Satellite Chain Bracelet is a delicate gold chain bracelet in gold plated sterling silver; very thin, with small polished balls, wearable 16 to 19cm. The Pippa Gold Link Bracelet is a mid-weight link bracelet in gold fill; a more substantial presence on the wrist. The Satellite is the thinner, more delicate choice; the Pippa is the more defined, structured choice. The two stack beautifully together.
The Gold Satellite Chain Bracelet is a very thin gold chain bracelet for stacking; plain, delicate and understated. The Enamel Bracelet adds a joyful pop of colour; available in Hot Pink, Mint, Orange and Blue in gold fill. Choose the Satellite for a clean gold look; choose the Enamel for colour. Stack them together for a delicate gold chain alongside a vibrant colour.
The Gold Satellite Chain Bracelet is a very thin gold chain bracelet for stacking; plain, delicate and understated. The Enamel Bracelet adds a joyful pop of colour; available in Hot Pink, Mint, Orange and Blue in gold fill. Choose the Satellite for a clean gold look; choose the Enamel for colour. Stack them together for a delicate gold chain alongside a vibrant colour.
Yes. The Gold Satellite Chain Bracelet is one of the finest and most delicate bracelets in the Flutterby range. The small polished balls on the chain add subtle interest without adding weight or bulk. It is a dainty gold chain bracelet that sits neatly alongside other bracelets without overpowering them; a customer favourite for that reason.
Yes. The Gold Satellite Chain Bracelet is one of the finest and most delicate bracelets in the Flutterby range. The small polished balls on the chain add subtle interest without adding weight or bulk. It is a dainty gold chain bracelet that sits neatly alongside other bracelets without overpowering them; a customer favourite for that reason.
Yes. The Gold Satellite Chain Bracelet is an excellent thin gold chain bracelet for stacking. The delicate design sits neatly alongside other bracelets; the Pippa Gold Link Bracelet and the Enamel Bracelet are natural stacking partners. A customer favourite; the small polished balls catch the light and add subtle texture without adding bulk.
Yes. The Gold Satellite Chain Bracelet is an excellent thin gold chain bracelet for stacking. The delicate design sits neatly alongside other bracelets; the Pippa Gold Link Bracelet and the Enamel Bracelet are natural stacking partners. A customer favourite; the small polished balls catch the light and add subtle texture without adding bulk.
Store your Gold Satellite Chain Bracelet in an anti-tarnish pouch in a cool dry place. Avoid contact with sprays, lotions and make up and remove before showering and swimming. To clean, gently rub with a microfibre cloth. Do not use a silver polishing cloth on gold plated pieces. Your bracelet comes with a one year guarantee.
Store your Gold Satellite Chain Bracelet in an anti-tarnish pouch in a cool dry place. Avoid contact with sprays, lotions and make up and remove before showering and swimming. To clean, gently rub with a microfibre cloth. Do not use a silver polishing cloth on gold plated pieces. Your bracelet comes with a one year guarantee.
Styling Your Bracelet
However you choose to wear it, this bracelet becomes part of your daily routine with ease. Pair it with matching studs and a delicate necklace for a coordinated look, or mix your metals for something a little more directional and personal to you. Fancy building out your stack? Slide it on alongside your other favourites; it's the ultimate thin gold chain bracelet for stacking, and one that never competes for attention. As a dainty gold chain bracelet, it works just as well for a laid-back weekend as it does for special occasions, adapting effortlessly to however your day unfolds, from busy mornings to relaxed evenings out.
A Piece You'll Reach for Again and Again
Some pieces earn their place in your jewellery box through sheer versatility, and this is exactly that kind of bracelet. Delicate enough for everyday wear yet detailed enough to feel special, it's the sort of very thin gold chain bracelet that quietly becomes a wardrobe staple. Gift it to someone special with our free gift wrapping, or treat yourself; either way, it's a piece that keeps giving long after the first wear. Once it's fastened on your wrist, don't be surprised if you don’t want to take it off again. It's simply that kind of bracelet.
Testimonials
“Many thanks for your good service and care”
Lisa, Kent
“The jewellery is beautifully made and the customer service is second to none”
Camilla R
“A great brand”
J, Dorchester
Frequently Asked Questions
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
The Flutterby Promise
- At Flutterby, we care about the little details as much as you do. Every piece is checked carefully to meet our high standards before it reaches you, and we back that up with a one-year guarantee on all our jewellery.
- We will replace, where possible, or refund items with manufacturing defects.
- It's our way of making sure your dainty gold chain bracelet stays part of your everyday for years to come.
