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Pearl Cross Necklace
Sterling silver or Gold plated sterling silver
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Regular price
£42.00
Our pearl cross necklace brings a gentle elegance that works beautifully with every outfit. The shell pearls sit on a sterling silver or gold-plated sterling silver setting that feels refined. This necklace is a favourite for layering, rests comfortably on the neckline, and can be worn at 41, 43, or 45 cm, depending on your outfit. It makes a heartfelt gift, too, since every piece arrives in a Flutterby pouch and luxurious gift box with the option of gift wrapping. A simple piece that carries a quiet elegance you will reach for often.
Key Features
- Made with shell pearl and your choice of sterling silver or gold-plated sterling silver.
- Adjustable chain length offers flexible, everyday styling. Great for layering.
-
Comes with a luxurious, eco-friendly pouch and gift box with optional gift wrapping.
Add this pearl cross necklace to your collection today and enjoy beautiful packaging, thoughtful details, and a design made to feel special every time you wear it.
Choose an Metal
Sterling silver or gold plated sterling silver, 41-45cm
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
All orders are packaged in smart gift box with anti-tarnish pouch. Click here for additional gift wrapping with ribbon.
Regular price
£42.00
Our pearl cross necklace brings a gentle elegance that works beautifully with every outfit. The shell pearls sit on a sterling silver or gold-plated sterling silver setting that feels refined. This necklace is a favourite for layering, rests comfortably on the neckline, and can be worn at 41, 43, or 45 cm, depending on your outfit. It makes a heartfelt gift, too, since every piece arrives in a Flutterby pouch and luxurious gift box with the option of gift wrapping. A simple piece that carries a quiet elegance you will reach for often.
Key Features
- Made with shell pearl and your choice of sterling silver or gold-plated sterling silver.
- Adjustable chain length offers flexible, everyday styling. Great for layering.
-
Comes with a luxurious, eco-friendly pouch and gift box with optional gift wrapping.
Add this pearl cross necklace to your collection today and enjoy beautiful packaging, thoughtful details, and a design made to feel special every time you wear it.
Choose an Metal
Sterling silver or gold plated sterling silver, 41-45cm
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
Pearl Cross Necklace
Key Features:
- Crafted with shell pearls set in sterling silver or gold-plated sterling silver.
- Adjustable chain length with three fastening points at 40 cm, 43 cm, and 46 cm for versatile styling and layering.
- Lightweight and refined design for comfortable, everyday wear.
- Great piece for layering with other necklaces.
- Presented in a branded anti-tarnish pouch and luxury gift box, with complimentary gift wrapping available.
A Refined Pearl Cross
The pearl cross necklace is available in two timeless finishes: sterling silver and gold-plated sterling silver. Each pearl cross necklace is carefully crafted to complement the soft sheen of the shell pearls, creating a balanced and elegant silhouette. The adjustable chain allows you to tailor the fit between 40 cm, 43 cm, and 46 cm, making it easy to style alone or layer with other necklaces. This delicate pearl cross necklace is a considered, on-trend piece designed to integrate seamlessly into your jewellery collection.
Craft & Detail
Shell pearls are chosen for their smooth surface and consistent lustre. The cross design is delicate yet defined, creating a subtle focal point at the neckline. The setting is crafted for comfort, ensuring it sits neatly against the skin throughout the day. Whether worn as part of a layered look or styled on its own, this delicate pearl cross necklace offers understated sophistication with lasting versatility. It also makes a meaningful pearl cross necklace confirmation gift for celebrating important milestones and special occasions.
Flutterby Jewellery · Pearl Necklace Collection
Pearl Cross vs. Pearl Drop Necklace:
Which Necklace in Silver Is Right for You?
The pearl cross necklace brings a cross pendant in gold or silver at £42. The Helena Pearl Necklace weaves freshwater pearls along the chain at £58. Both layer beautifully - here is everything you need to choose.
Elements |
Pearl Cross · Gold or Silver
Pearl Cross Necklace£42 |
Helena Pearl · Sterling Silver
Helena Silver & Pearl Necklace£58 |
|---|---|---|
| Design |
Shell pearl cross pendant on a delicate chain - a clear focal point with symbolic appeal.
Statement pendant.
|
Cream freshwater pearls set along the full length of the chain - a subtle, all-over pearl shimmer with no dominant pendant. |
| Pearl Type | Shell pearl - a beautiful lustrous pearl with a uniform, bright, consistent finish. Highly durable for everyday wear. |
Genuine freshwater pearls with a warm, organic lustre and natural variation in each pearl.
Genuine freshwater pearls.
|
| Metal Options |
Choose gold plated sterling silver or 925 sterling silver - both £42, both from the same product page.
Gold or silver - your choice.
|
Sterling silver only - 925 sterling silver throughout. |
| Chain Lengths | Three fastening points: 40 cm, 43 cm, and 46 cm. Choose the position that suits your neckline and layering arrangement. |
Fully adjustable anywhere between 41cm and 46.5cm - no fixed settings.
Maximum flexibility.
|
| Layering |
A natural focal layering piece - the cross pendant sits clearly within a stack and can be positioned at three lengths. Reviewers specifically mention layering as a key reason they love it.
Layering favourite.
|
An excellent layering companion - the pearl-set chain adds gentle shimmer at any length and suits a wide range of necklace combinations. The Helena Pearl Necklace is also available in gold plated sterling silver as a separate product, making it a natural match for the gold Pearl Cross. |
| Occasion | Everyday wear, faith and symbolic gifting, casual to dressy layering. Also works well as a confirmation or christening gift. | Everyday elegance to special occasions. A popular bridesmaid necklace choice. Suits multiple neckline styles thanks to the adjustable chain. |
| Reviews | ★★★★★ 2 reviews - Penny: "my favourite everyday necklace - I love to stack other necklaces with it." Kate: "perfect set" as a gift alongside the matching bracelet. | ★★★★★ 1 review - Natasha Bird: "perfect for my bridesmaids - elegant, adjustable, suited each of their different dress necklines." |
| Gift Packaging | Branded anti-tarnish pouch in gift box. Free ribbon gift wrap. Handwritten note. Direct despatch to recipient available. | Branded anti-tarnish pouch in gift box. Free ribbon gift wrap. Handwritten note. Direct despatch to recipient available. |
| Delivery | Royal Mail 2nd Class £3.95 · Tracked 24hr £5.95 · Free UK delivery over £75. | Royal Mail 2nd Class £3.95 · Tracked 24hr £5.95 · Free UK delivery over £75. |
| Returns | 100-day no-quibble returns on unworn items. | 100-day no-quibble returns on unworn items. |
| Guarantee | 1-year guarantee against manufacturing defects. | 1-year guarantee against manufacturing defects. |
| Best For | Those who love a pendant focal point. Gold or silver wearers. Everyday layering. Faith-inspired or symbolic gifting. Anyone wanting to spend less. | Those who prefer all-over pearl shimmer without a pendant. Bridesmaids and weddings. Maximum length flexibility. Freshwater pearl lovers. |
| Choose Your Colour - £42 | Add to Cart - £58 |
Shell Pearl or Freshwater Pearl - What Is the Difference?
Pearl Cross Necklace
Shell Pearl
Shell pearls have a very consistent appearance and are highly durable for everyday wear. Their even, bright lustre gives the cross pendant a clean, polished look that holds well over time.
Helena Pearl Necklace
Freshwater Pearl
Genuine freshwater pearls with a warm, natural lustre that varies subtly from pearl to pearl. Freshwater pearls are not synthetic or shell-based - they carry the classic associations of real pearl jewellery.
Pearl Cross Necklace - Chain Lengths
Three fastening points let you position the cross pendant precisely. The Helena Pearl Necklace is fully adjustable anywhere between 41cm and 46.5cm.
41cm
approx 16"
Sits at or near the collarbone. The highest setting - works well as a solo piece or the top layer in a necklace stack.
43cm
approx 17"
A mid-length setting just below the collarbone. Versatile for both everyday wear and layering in the middle of a stack.
46cm
approx 18"
The longest setting - sits further down the neckline. Ideal for V-necks and open-collar styles, or as the lower piece in a layered look.
UK Delivery
Royal Mail 2nd Class
£3.95
Royal Mail Tracked
£5.95
On all UK orders over £75
Two pieces easily qualifies
Questions About These Necklaces
A pearl cross necklace is a beautifully meaningful 18th birthday gift; timeless in design, spiritual in symbolism, and crafted to be kept and treasured for years.
A pearl cross necklace is a beautifully meaningful 18th birthday gift; timeless in design, spiritual in symbolism, and crafted to be kept and treasured for years.
Yes, it is a perfect confirmation gift. The pearl cross combines faith and elegance in one delicate piece, presented in Flutterby's eco-friendly luxurious gift box for a special occasion.
Yes, it is a perfect confirmation gift. The pearl cross combines faith and elegance in one delicate piece, presented in Flutterby's eco-friendly luxurious gift box for a special occasion.
Wear it as a single statement piece on a fine chain against a simple neckline, or layer it with a longer pendant for a modern, layered jewellery look.
Wear it as a single statement piece on a fine chain against a simple neckline, or layer it with a longer pendant for a modern, layered jewellery look.
A pearl cross necklace is a timeless choice for a 21st birthday - elegant, meaningful, and wearable for years. It bridges the symbolic and the stylish beautifully.
A pearl cross necklace is a timeless choice for a 21st birthday - elegant, meaningful, and wearable for years. It bridges the symbolic and the stylish beautifully.
A Subtle Expression of Style
There is something quietly reassuring about jewellery that feels easy to wear every day. The Pearl Cross Necklace brings together soft shell pearls and a clean cross silhouette, creating a piece that feels both personal and considered. Available in sterling silver or gold-plated sterling silver, each finish complements the gentle lustre of the pearls without overpowering it. The adjustable chain allows you to wear it close to the neckline or slightly longer, depending on your mood or outfit. It layers beautifully with other pieces, yet holds its own when worn alone, offering a sense of calm elegance. For those looking for a thoughtful and symbolic present, it serves as a beautiful pearl cross necklace confirmation gift that can be treasured for years to come.
Thoughtful Craft with Everyday Ease
With an adjustable length of 40 cm, 43 cm, and 46 cm; this necklace adapts to your outfit and layering mood with ease. It is lightweight, comfortable and designed to become a piece you reach for often. Perfect for marking special moments or simply treating yourself; every necklace arrives in a luxurious eco-friendly Flutterby pouch and gift box, with optional gift wrapping for that extra thoughtful touch. Elegant, versatile and quietly striking - this pearl cross necklace makes you feel special every time you wear it.
Testimonials
“Many thanks for your good service and care”
Lisa, Kent
“The jewellery is beautifully made and the customer service is second to none”
Camilla R
“A great brand”
J, Dorchester
Product FAQs
The Flutterby pearl cross necklaces is made of shell pearls set into a sterling silver setting. For the gold pearl cross, this setting has been gold plated.
You can wear this pearl cross necklace at 16”, 17” and 18”.
Keep your beautiful pearl cross necklace in the anti-tarnish pouch provided to make sure they always look their best and follow the instructions on the care card to ensure your necklace give you many years of pleasure to wear!
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise.
We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase). This does not affect your rights under the Consumer Rights Act 2015.
Contact us if you have any questions about the guarantee.
Frequently Asked Questions
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
The Flutterby Promise
- Considered Materials: We select sterling silver and gold-plated sterling silver for their durability, finish, and lasting appeal.
- Luxury Packaging as Standard: Each necklace arrives in its own branded anti-tarnish pouch, placed inside a luxurious gift box. Our packaging is eco-conscious while maintaining a premium presentation.
- Complimentary Gift Wrapping: If you are purchasing as a gift, we offer free gift wrapping with satin ribbon for a beautifully finished presentation. A handwritten note can also be included to add a personal touch.
- Direct Delivery Options: We can dispatch your order directly to the recipient on your behalf, ensuring your gift arrives carefully prepared and ready to present.
