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Gold Sun Necklace
Gold Vermeil
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Regular price
£68.00
Made in gold vermeil, the Gold Sun Necklace pairs a sunburst pendant with a fine satellite chain. Easy for a desk day. Just as easy for a Saturday night out. Worn alone, it sits beautifully just below the collarbone. Layered with your favourites, it becomes the finishing touch your necklace stack was missing. It is the kind of gold sun pendant necklace you reach for without thinking twice, then wonder how you ever managed without. Simple, versatile, full of gentle warmth, and it catches the light in the loveliest way, whichever way you wear it, day after day.
All orders are packaged in smart gift box with anti-tarnish pouch. Click here for additional gift wrapping with ribbon.
17mm diameter, gold vermeil, 46cm chain but email us if you'd like a different chain.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
Regular price
£68.00
Made in gold vermeil, the Gold Sun Necklace pairs a sunburst pendant with a fine satellite chain. Easy for a desk day. Just as easy for a Saturday night out. Worn alone, it sits beautifully just below the collarbone. Layered with your favourites, it becomes the finishing touch your necklace stack was missing. It is the kind of gold sun pendant necklace you reach for without thinking twice, then wonder how you ever managed without. Simple, versatile, full of gentle warmth, and it catches the light in the loveliest way, whichever way you wear it, day after day.
17mm diameter, gold vermeil, 46cm chain but email us if you'd like a different chain.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
Gold Sun Necklace
Key Features:
- Gold vermeil sunburst pendant, with a soft, sun-warmed shine that catches every angle, 17mm in diameter.
- Fine 46cm (18") gold-plated satellite chain, light enough for everyday layering.
- Fancy a different length? Just email us; we will happily thread your necklace on the chain length that you’d like.
- Complete the set with our matching Gold Sun Earrings to complete the look.
What Makes a Good Layering Piece?
What makes a good layering piece? Fine chains. A pendant that balances and works in your chosen stacks. Gold that keeps its shine. Our Gold Sun Necklace ticks every box. As a gold vermeil pendant necklace for layering, it is designed to sit close to the skin, giving your other necklaces room to fall at different lengths without any tangling or fuss. Wear it as your anchor piece and build outward with chains either side. Or let it stand alone, on days when less feels like more. This gold vermeil pendant necklace for layering holds its warmth wear after wear, so your stack always looks considered, curated, entirely yours. Never overdone.
Looking for the Perfect Gift?
Shopping for a gold sun necklace gift for women who deserve a little sunshine of her own? Choose our free gift wrapping, complete with a handwritten note, to make this a thoughtful gesture in someone's life, delivered straight to their door if you wish, saving you the time and hassle of sending it yourself. We will giftwrap the box and finish it with ribbon, ready to give. Just add your chosen message, and we will hand write the note on your behalf. Or we can despatch direct to the recipient, so your gift lands exactly when it should. Wrapped, ribboned, ready. Making gifting easy.
Flutterby Jewellery - Gold Sun Jewellery
Gold Sun Necklace, Earrings
Gold Sun Necklace, Earrings
or Twisted Circle?
Three gold pieces that work beautifully alone and together. This guide helps you choose - or build the complete look.
Elements |
HERO PIECEGold Sun Necklace |
Gold Sun Earrings |
Gold Twisted Circle Necklace |
|---|---|---|---|
| Price | From £68. | From £90. | From £68. |
| Metal | Gold vermeil pendant; gold plated sterling silver chain. | Gold vermeil. | Gold plated sterling silver. |
| Type | Necklace: sun pendant on satellite chain. | Earrings: sun charms on hook earring. | Necklace: twisted circle pendant on satellite chain. |
| Pendant / charm size | 1.75cm sun pendant. | 17mm sun charms with movement on hook. | Twisted circle pendant. |
| Chain length | 46cm; other lengths available on request. | Hook earring; no chain. | 46cm satellite chain. |
| Matching piece | ✓ Pairs with the Gold Sun Earrings for a complete set. | ✓ The matching earrings to the Gold Sun Necklace. | A different pendant at the same length; a fabulous alternative to the Gold Sun Necklace. |
| Good for layering | ✓ Gold vermeil pendant necklace for layering; also worn alone. | Worn as matching earrings to the necklace. | ✓ A distinctive alternative at the same length. |
| Character | Warm and joyful: gold sun pendant necklace that adds radiance to any outfit. | Bursting with joy: sun charms swing on the hook and catches the light beautifully. | Geometric and understated: a sculptural circle pendant in warm gold. |
| Best for | Gold sun pendant necklace; gold vermeil pendant necklace for layering; gold sun necklace gift for women. | Matching the Gold Sun Necklace; gold drop earrings gift; everyday gold earrings. | Layering with the Gold Sun Necklace; minimalist gold pendant; everyday gold necklace. |
| Also in silver | ✓ Silver Sun Necklace. | ✓ Silver Sun Earrings. | ✓ Silver Twisted Circle Necklace. |
| Gift wrapping | ✓ Free. | ✓ Free. | ✓ Free. |
| Returns | ✓ 100 days. | ✓ 100 days. | ✓ 100 days. |
| Guarantee | ✓ One year. | ✓ One year. | ✓ One year. |
| Add To Cart - from £68 | Add To Cart - from £90 | Add To Cart - from £68 |
A Gold Sun Pendant Necklace Full of Warmth
The Gold Sun Necklace is a gold sun pendant necklace in gold vermeil. The 1.75cm sun pendant catches the light and adds warmth and radiance to every look; from casual to formal outfits. It sits on a 46cm satellite chain. Unusual. Joyful. The kind of necklace that lifts an outfit without trying. Different chain lengths are available; contact us to arrange.
Gold Vermeil Pendant Necklace for Layering
The Gold Sun Necklace is a fabulous gold vermeil pendant necklace for layering with other necklaces at shorter or longer lengths. The 46cm satellite chain sits at a versatile length for everyday wear. If you prefer a different pendant style at the same length, the Gold Twisted Circle Necklace is a fabulous alternative; geometric and understated where the sun is warm and joyful.
The Complete Gold Sun Set
The Gold Sun Necklace and Gold Sun Earrings are designed to be worn together. The earrings feature a 17mm gold vermeil sun charms that swing on a hook for lovely movement and light-catching brilliance. Customers describe them as very pretty and easy to wear. Buy both for a complete gold sun jewellery look; buy the necklace alone and add the earrings later.
A Gold Sun Necklace Gift for Women
With free gift wrapping, a 100-day return window and a one year guarantee, the Gold Sun Necklace makes a fabulous gold sun necklace gift for women. Beautifully packaged in Flutterby's branded gift box with anti-tarnish pouch; ready to give with a handwritten note if you would like one. Also available in silver.
Questions & Answers
Frequently Asked About the Gold Sun Necklace
The Gold Sun Necklace is a gold sun pendant necklace in gold vermeil. The 1.75cm sun pendant hangs on a 46cm satellite chain in gold plated sterling silver. Unusual, versatile and full of warmth; a perfect layering necklace that adds style to every look from casual to formal. A beautiful gold sun necklace gift for women. Different chain lengths are available on request.
The Gold Sun Necklace is a gold sun pendant necklace in gold vermeil. The 1.75cm sun pendant hangs on a 46cm satellite chain in gold plated sterling silver. Unusual, versatile and full of warmth; a perfect layering necklace that adds style to every look from casual to formal. A beautiful gold sun necklace gift for women. Different chain lengths are available on request.
Yes. The Gold Sun Necklace and Gold Sun Earrings are designed to be worn together as a matching set. The necklace features a 1.75cm gold vermeil sun pendant; the earrings feature a 17mm gold vermeil sun charms that swing on a hook for beautiful movement. Both are gold vermeil and share the same sun design. Customers describe the earrings as very pretty and easy to wear. Buy both for a complete gold sun jewellery look.
Yes. The Gold Sun Necklace and Gold Sun Earrings are designed to be worn together as a matching set. The necklace features a 1.75cm gold vermeil sun pendant; the earrings feature a 17mm gold vermeil sun charms that swing on a hook for beautiful movement. Both are gold vermeil and share the same sun design. Customers describe the earrings as very pretty and easy to wear. Buy both for a complete gold sun jewellery look.
Yes. The Gold Sun Necklace is an excellent gold vermeil pendant necklace for layering with other necklaces at shorter or longer lengths. The 46cm satellite chain sits at a versatile everyday length. If you prefer a different pendant style at the same length, the Gold Twisted Circle Necklace is a fabulous alternative. Different chain lengths are available on request.
Yes. The Gold Sun Necklace is an excellent gold vermeil pendant necklace for layering with other necklaces at shorter or longer lengths. The 46cm satellite chain sits at a versatile everyday length. If you prefer a different pendant style at the same length, the Gold Twisted Circle Necklace is a fabulous alternative. Different chain lengths are available on request.
Both are gold pendant necklaces on a 46cm satellite chain and both. The difference is the pendant shape. The Gold Sun Necklace has a 1.75cm gold vermeil sun pendant; warm, radiating and full of character. The Gold Twisted Circle Necklace has a sculptural twisted circle pendant in gold plated sterling silver; more geometric and understated. As both sit at the same chain length, they are alternatives to each other rather than pieces to layer together. The choice is simply which pendant shape suits you most.
Both are gold pendant necklaces on a 46cm satellite chain and both. The difference is the pendant shape. The Gold Sun Necklace has a 1.75cm gold vermeil sun pendant; warm, radiating and full of character. The Gold Twisted Circle Necklace has a sculptural twisted circle pendant in gold plated sterling silver; more geometric and understated. As both sit at the same chain length, they are alternatives to each other rather than pieces to layer together. The choice is simply which pendant shape suits you most.
Yes. The Gold Sun Necklace makes a beautiful gold sun necklace gift for women. In gold vermeil with free gift wrapping, a 100-day return window and a one year guarantee, it arrives beautifully packaged. The sun design is joyful, warm and distinctive; a piece that works from everyday wear to special occasions. Add the Gold Sun Earrings for a complete matching set.
Yes. The Gold Sun Necklace makes a beautiful gold sun necklace gift for women. In gold vermeil with free gift wrapping, a 100-day return window and a one year guarantee, it arrives beautifully packaged. The sun design is joyful, warm and distinctive; a piece that works from everyday wear to special occasions. Add the Gold Sun Earrings for a complete matching set.
Store your Gold Sun Necklace in an anti-tarnish pouch in a cool dry place. Avoid contact with sprays, lotions and make up and remove before showering and swimming. To clean, gently rub with a microfibre cloth. Do not use a silver polishing cloth on gold vermeil pieces. Your necklace comes with a one year guarantee.
Store your Gold Sun Necklace in an anti-tarnish pouch in a cool dry place. Avoid contact with sprays, lotions and make up and remove before showering and swimming. To clean, gently rub with a microfibre cloth. Do not use a silver polishing cloth on gold vermeil pieces. Your necklace comes with a one year guarantee.
A Golden Glow for Every Outfit
A striking sunburst pendant. A chain fine enough for layering. Gold vermeil that keeps its glow long after less good quality, cheaper plating has faded. Whether you are building a signature stack or picking out a gold sun pendant necklace to wear solo, this piece adapts to your outfit. The 46cm satellite chain suits most necklines, and a quick email to us is all it takes to change this to your preferred length of chain.
A Piece for Giving, or Keeping
Give it as a gold sun necklace gift for women marking a birthday, a new job, or a ‘just because’ moment. Or keep it for yourself, and enjoy the way it catches the light. Every Gold Sun Necklace arrives with free gift wrapping, a handwritten note if you would like one, and the reassurance of our one-year guarantee. Pair it with the matching Gold Sun Earrings, or let the necklace do the talking on its own. However you choose to wear it, this is a piece designed to earn its place in daily rotation for years to come.
Testimonials
“Many thanks for your good service and care”
Lisa, Kent
“The jewellery is beautifully made and the customer service is second to none”
Camilla R
“A great brand”
J, Dorchester
Frequently Asked Questions
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
The Flutterby Promise
- Jewellery is meant to be worn and loved. That is our thinking at Flutterby, and it is why every Gold Sun Necklace is checked by hand before it leaves us. We back each piece with a one-year guarantee.
- Need a longer or shorter chain? Got a question, however small? We are on hand and happy to help, because that is what good service from a small brand that cares should feel like.
