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Gold Starfish Necklace
Gold vermeil
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Regular price
£54.00
Meet one of our most-loved pieces - the Flutterby Gold Starfish Necklace, a signature design that captures the quiet beauty of the coast in 18ct gold vermeil.
A finely detailed starfish charm sits at the centre of a delicate 46cm satellite chain, creating a beautifully balanced silhouette that feels at home from the shoreline to a candlelit table.
The warm gold tone and considered proportions make this one of those rare pieces that works as effortlessly with a linen dress on holiday as it does with an evening neckline back home.
Wear it alone for a clean, minimalist look, or layer it with other necklaces from our collection to build something more personal. Either way, it earns its place as an everyday jewellery staple you'll reach for again and again.
Presented in our signature sustainable gift box, this necklace makes a beautiful treat for yourself or a thoughtful gift for someone who loves understated, quality jewellery.
What Makes It Special:
- A lovely starfish charm that reminds you of sunny days by the sea
- Lightweight gold chain that’s comfortable to wear all day
- Easy to style for both everyday wear and special moments
Gold vermeil, 46cm gold plated 925 silver chain. Other chains available, please email us.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
All orders are packaged in smart gift box with anti-tarnish pouch. Click here for additional gift wrapping with ribbon.
Regular price
£54.00
Meet one of our most-loved pieces - the Flutterby Gold Starfish Necklace, a signature design that captures the quiet beauty of the coast in 18ct gold vermeil.
A finely detailed starfish charm sits at the centre of a delicate 46cm satellite chain, creating a beautifully balanced silhouette that feels at home from the shoreline to a candlelit table.
The warm gold tone and considered proportions make this one of those rare pieces that works as effortlessly with a linen dress on holiday as it does with an evening neckline back home.
Wear it alone for a clean, minimalist look, or layer it with other necklaces from our collection to build something more personal. Either way, it earns its place as an everyday jewellery staple you'll reach for again and again.
Presented in our signature sustainable gift box, this necklace makes a beautiful treat for yourself or a thoughtful gift for someone who loves understated, quality jewellery.
What Makes It Special:
- A lovely starfish charm that reminds you of sunny days by the sea
- Lightweight gold chain that’s comfortable to wear all day
- Easy to style for both everyday wear and special moments
Gold vermeil, 46cm gold plated 925 silver chain. Other chains available, please email us.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
Gold Starfish Necklace
Key Features:
- Beautiful starfish charm inspired by sunny seaside moments.
- Lightweight gold chain designed for all-day comfort.
- Crafted in gold vermeil with a gold plated sterling silver 46 cm chain length.
- Easy to style to wear solo for a minimal look or layer for added impact.
- A versatile necklace that transitions effortlessly from day to night.
- A standout piece that adds a subtle, eye-catching touch to any outfit.
Gift Ideas - Who to Buy It For
Looking for something thoughtful yet stylish? This Gold Starfish Necklace is perfect for anyone who loves a hint of the ocean in their everyday style. Whether it is a birthday, a holiday surprise or just a gift, it feels personal without trying too hard. Ideal for someone who loves versatile jewellery, they can wear it from beach days to evenings out.
Starfish Necklace · Gold Vermeil · Flutterby Jewellery
Gold Starfish, Silver Starfish or Gold Twisted Circle? Here Is How to Choose.
Flutterby's Gold Starfish Necklace (£54) is one of the collection's most loved pieces - a gold vermeil starfish charm on a pretty 46cm satellite chain that works from the beach to a summer dinner, from a tee to a jacket neckline. The Silver Starfish (£54) gives you the same design in a classic silver tone. The Gold Twisted Circle (£68) is the contemporary geometric alternative. Here is exactly how they compare.
Elements |
★ Bestseller
Gold Starfish Necklace£54 |
Same Design · Silver Tone
Silver Starfish Necklace£54 |
Contemporary Gold Pendant
Gold Twisted Circle Necklace£68 |
|---|---|---|---|
| Character & style | A coastal charm piece with warmth and personality. The gold starfish brings a touch of the sea - sunshine, adventure and renewal - to any outfit. Playful and characterful, but never childish. Wearable by all ages.
Charm with meaning.
|
The same coastal character and charm as the gold version, in a cool silver tone. Crisp, classic and works naturally alongside other silver jewellery. | A contemporary, geometric pendant. The open twisted circle is sculptural and modern - understated rather than coastal, refined rather than characterful. A different mood entirely. |
| The pendant | A gold vermeil starfish charm - the five-pointed form catches the light beautifully on the satellite chain. The starfish shape is instantly recognisable and carries real symbolism. Simple and gorgeous.
Gold vermeil starfish.
|
The same starfish charm in sterling silver - the same five-pointed form with the same clean detail. Cool rather than warm, but equally beautiful. | An open twisted circle - a sculptural gold pendant where the form creates the interest. No symbolic meaning in the traditional sense; its appeal is purely aesthetic and contemporary. |
| Metal | Gold vermeil pendant (gold plating over sterling silver base) · Gold plated sterling silver satellite chain. Clean gently with a microfibre cloth.
Gold vermeil quality.
|
925 sterling silver pendant · 925 sterling silver satellite chain throughout. Stamped 925. Clean with a silver polishing cloth. | Gold plated sterling silver pendant and chain. Clean gently with a microfibre cloth. The same warm gold tone as the Gold Starfish. |
| Chain | 46cm gold plated sterling silver satellite chain - the small ball detail of the satellite chain complements the starfish pendant beautifully and gives the necklace a delicate, considered look.
Satellite chain · 46cm.
|
46cm sterling silver satellite chain - the same pretty satellite design as the gold version in a matching silver tone. | 46cm gold plated sterling silver satellite chain - the same chain as the Gold Starfish, which means the two layer together naturally at the same length. |
| For holiday & beach wear | One of the best holiday necklaces in the Flutterby collection. The gold starfish charm catches the sun beautifully against tanned skin - from the beach to a seaside dinner, it works at every point in a holiday day without changing.
Ideal holiday necklace.
|
The silver starfish is equally wearable on holiday - the cool silver tone is particularly striking in the sun and against summer fabrics. | Works well on holiday but has a different feel - more contemporary and geometric than coastal. Less specifically a beach piece; more an everyday pendant that also travels well. |
| For everyday wear | Just as much an everyday piece as a holiday one. The 46cm length sits naturally in any neckline. The starfish is understated enough for the office and charming enough for the weekend - a true go-to necklace.
Everyday go-to.
|
The silver starfish is a reliable everyday piece - the silver tone works with casual and smart outfits equally. Pairs naturally with silver earrings and bracelets. | The Gold Twisted Circle is perhaps the stronger everyday piece of the three - its geometric minimalism works across a very wide range of outfit styles and occasions.
Most versatile everyday look.
|
| For layering | Layers beautifully - the starfish charm sits flat and the satellite chain is slim enough to sit cleanly alongside longer necklaces. Layer with the Gold Twisted Circle worn longer, or a longer gold chain below it. | Layers naturally with longer silver necklaces - the silver satellite chain sits cleanly. The Silver Twisted Circle worn at the same length or longer is a natural pairing. | On the same 46cm chain as the Gold Starfish, the two can be worn at the same length together - or try the Twisted Circle on the gold adjustable chain for a varied layered combination. |
| The symbolism | The starfish represents renewal, resilience and guidance - an ancient symbol of the sea. A meaningful gift for someone starting a new chapter, a beach lover or anyone who connects with the ocean and its sense of freedom.
Renewal · Resilience · Guidance.
|
The same symbolic meaning as the gold - renewal, resilience and guidance - in a silver setting. The silver starfish carries the same significance as its gold equivalent. | No traditional symbolism - the Twisted Circle's appeal is aesthetic. Its open circular form could suggest completeness or continuity, but it is primarily a contemporary design piece rather than a symbolic one. |
| For gifting | An exceptional gift - the starfish meaning makes it particularly apt for milestone moments, holidays, new beginnings and beach lovers. The gold gives it a warmth and generosity as a gift. Free ribbon gift wrap and handwritten note available.
Meaningful gift choice.
|
A beautiful gift for those who prefer silver - the starfish meaning is identical. The silver starfish is particularly good for someone who wears mostly silver jewellery. | A strong contemporary gift - the Gold Twisted Circle suits those who prefer geometric, minimalist jewellery over a charm pendant. Less personal in symbolism but beautiful in design. |
| Alternative chain lengths | ✓ Other chain lengths available on request - contact Flutterby by email or WhatsApp on 07890 348196 to enquire. | ✓ Alternative chain lengths available on request. | Standard 46cm satellite chain - contact Flutterby for alternatives. |
| Gift packaging | ✓ Eco-friendly branded gift box · Anti-tarnish pouch · Free ribbon gift wrap · Handwritten note · Direct despatch to recipient. | ✓ Same eco-friendly gift packaging and service. | ✓ Same eco-friendly gift packaging and service. |
| UK delivery | 2nd Class £3.95 · Tracked 24hr £5.95 · Free on orders over £75. | 2nd Class £3.95 · Tracked 24hr £5.95 · Free on orders over £75. | 2nd Class £3.95 · Tracked 24hr £5.95 · Free on orders over £75. |
| Returns & guarantee | ✓ 100-day no-quibble returns · 1-year quality guarantee. | ✓ 100-day returns · 1-year guarantee. | ✓ 100-day returns · 1-year guarantee. |
| Best for | Holiday and beach wear · Everyday charm necklace · Gifting for a beach lover · New beginnings · Those who love coastal character with a warm gold tone.
Charm · Character · Gold.
|
Those who prefer silver · Wearing alongside silver jewellery · Holiday wear in silver · Same starfish meaning in a cooler tone. | Contemporary minimalist styling · Those who prefer geometric pendants · Everyday refined gold necklace · Layering with the Gold Starfish. |
| Add to cart - £54 | Add to cart - £54 | Add to cart - £68 |
A Light, Coastal Detail
The starfish charm draws from seaside influences, adding a subtle shape that feels relaxed and easy. Crafted in gold vermeil, it carries a soft warmth that sits comfortably against the skin. The lightweight chain supports all-day wear, allowing it to feel natural rather than heavy.
Easy to Style Across Moments
With a 46 cm chain length, it sits neatly along the neckline and can be worn alone or layered with other pieces. It pairs well with lighter fabrics and neutral tones, while still holding its place in more styled outfits. Over time, it becomes a piece you return to when you want something simple with a touch of detail, fitting easily into both daytime and evening wear.
Testimonials
“Many thanks for your good service and care”
Lisa, Kent
“The jewellery is beautifully made and the customer service is second to none”
Camilla R
“A great brand”
J, Dorchester
Frequently Asked Questions
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
The Flutterby Promise
- Every piece arrives in a luxurious anti-tarnish pouch inside a beautifully branded Flutterby gift box, ready to impress instantly.
- There is also free gift wrapping with satin ribbon and the option to include a handwritten message for that extra personal touch.
- With eco-friendly packaging and a one-year guarantee, it is jewellery that is thoughtfully made, beautifully presented, and designed to be treasured.
