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Tennis Bracelet
Sterling Silver
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Regular price
£148.00
Effortless glamour meets everyday sparkle in the Tia Tennis Bracelet, a stunning sterling silver tennis bracelet studded with brilliant cubic zirconia stones set link by link for a continuous, radiant shimmer. Crafted from genuine 925 sterling silver and finished with a smart double-sided clip clasp, it offers a secure and comfortable fit that sits neatly around the wrist. The individual cubic zirconia stones are set into every link of sterling silver, giving the bracelet a luxurious, polished feel from the moment you slip it on. Whether you are dressing up for a special occasion, packing for a holiday, or simply adding a little extra sparkle to your everyday look, this CZ tennis bracelet silver design is one you will find yourself reaching for time and time again, year after year.
18cm in length
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
All orders are packaged in smart gift box with anti-tarnish pouch. Click here for additional gift wrapping with ribbon.
Regular price
£148.00
Effortless glamour meets everyday sparkle in the Tia Tennis Bracelet, a stunning sterling silver tennis bracelet studded with brilliant cubic zirconia stones set link by link for a continuous, radiant shimmer. Crafted from genuine 925 sterling silver and finished with a smart double-sided clip clasp, it offers a secure and comfortable fit that sits neatly around the wrist. The individual cubic zirconia stones are set into every link of sterling silver, giving the bracelet a luxurious, polished feel from the moment you slip it on. Whether you are dressing up for a special occasion, packing for a holiday, or simply adding a little extra sparkle to your everyday look, this CZ tennis bracelet silver design is one you will find yourself reaching for time and time again, year after year.
18cm in length
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
Tennis Bracelet
Key Features:
- Crafted from genuine 925 sterling silver for a bracelet that feels as luxurious as it looks.
- Each link is set with sparkling cubic zirconia stones for continuous, all-round brilliance.
- Finished with a smart double-sided clip clasp for a secure, comfortable, everyday fit.
- Measures a flattering 18cm in length, designed to sit neatly and beautifully around most wrists.
A Bracelet Made for Every Moment
There is something wonderfully versatile about a sterling silver tennis bracelet like the Tia. Slip it on for a morning coffee run, layer it alongside your favourite silver stack for a night out, or let it stand alone as a refined finishing touch to a special occasion outfit. The individual cubic zirconia stones catch the light beautifully from every angle, giving each link its own gentle sparkle.. It is the sort of piece that elevates whatever you are wearing, from casual daywear to your smartest evening looks, becoming a staple you turn to again and again for its understated, timeless glamour and effortless versatility. Once you have worn it once, we suspect you’ll become another of its greatest fans.
The Perfect Gift for Milestone Moments
Searching for a luxury silver tennis bracelet gift for women that feels genuinely special? The Tia Tennis Bracelet ties beautifully into celebrations that deserve to be marked with something lasting and meaningful. Birthdays, anniversaries, graduations, or simply a heartfelt thank you, all call for a gift that sparkles as brightly as the occasion itself. This CZ tennis bracelet silver design carries real sentimental weight, the kind of piece that gets worn for years and remembered fondly every time it catches the light. With our complimentary gift-wrapping service, complete with a branded pouch, gift box, satin ribbon, and a handwritten note if you would like one, this bracelet arrives ready to delight whoever receives it. We can even despatch it straight to your loved one, saving you a trip to the post office.
Flutterby Jewellery - Premium Silver Bracelet Guide
Sparkle, Elegance or Bold Statement?
Sparkle, Elegance or Bold Statement?
Find Your Perfect Silver Bracelet
Three premium sterling silver bracelets, all from £148 - each with a completely different character. This guide helps you find the right one.
Elements |
SPARKLE & GLAMOURTennis Bracelet |
Dee Silver Link Bracelet |
Lulu Silver Link Bracelet |
|---|---|---|---|
| Price | from £148. | from £148. | from £148. |
| Metal | Sterling silver. | Sterling silver. | Sterling silver. |
| Design | CZ stones set in sterling silver links - luxurious and light-catching. | Fluid knotted links with polished mini tyre-shaped pieces - intricate and elegant. | Bold chunky polished silver links - confident and substantial. |
| Sparkle / stone | ✓ Cubic zirconia stones - catches the light beautifully. | – No stone - pure silver design. | – No stone - polished silver only. |
| Character | Glamorous and luxurious - a CZ tennis bracelet in silver with real sparkle. | Elegant and fluid - intricate silver design that sits neatly on the wrist. | Bold and chunky - a statement bracelet with real presence. |
| Clasp | Double side clip clasp - excellent security. | Trigger clasp. | Integral trigger clasp - part of the design. |
| Length | 18cm. | 19cm. | 19cm. |
| Best for | Sparkle lovers, special occasions, holiday, luxury silver tennis bracelet gift for women. | Understated elegance, everyday silver, gifting. | Bold silver lovers, stacking, everyday statement wear. |
| Everyday wear | ✓ Designed for everyday wear and special occasions. | ✓ Comfortable everyday elegance. | ✓ One customer never takes hers off. |
| Gift wrapping | ✓ Free. | ✓ Free. | ✓ Free. |
| Returns | ✓ 100 days. | ✓ 100 days. | ✓ 100 days. |
| Guarantee | ✓ One year. | ✓ One year. | ✓ One year. |
| Add To Cart - from £148 | Add To Cart - from £148 | Add To Cart - from £148 |
A Glamorous Sterling Silver Tennis Bracelet
The Tennis Bracelet is a sterling silver tennis bracelet in sterling silver that brings real glamour to the wrist. CZ stones are set in sterling silver links so the bracelet sits neatly and securely, catching the light beautifully with every movement. A piece that works as well for a holiday as it does for a special evening out - or simply for making an ordinary day feel a little more special.
CZ Tennis Bracelet Silver - Secure and Wearable
The double side clip clasp on this CZ tennis bracelet silver gives excellent security - an important detail for a bracelet worn every day or on holiday. The CZ stones are set individually in the links so the bracelet drapes beautifully around the wrist rather than sitting rigidly. Designed to be worn and loved for years to come.
Sparkle vs Elegance vs Bold - Which Is Right for You?
The Tennis Bracelet is for those who want sparkle - the CZ stones bring glamour and light to the wrist in a way the Dee and Lulu simply don't. If you want an intricate, elegant silver design with no stone, the Dee is the one. If you want a bold, chunky statement in pure silver, the Lulu is the one. the decision is purely about character.
A Luxury Silver Tennis Bracelet Gift for Women
With free gift wrapping, a 100-day return window and a one year guarantee, the Tennis Bracelet makes an outstanding luxury silver tennis bracelet gift for women. It arrives beautifully packaged and ready to give - a genuinely glamorous piece that feels special every time it is worn.
Questions & Answers
Frequently Asked About the Tennis Bracelet
The Tennis Bracelet is a sterling silver tennis bracelet in sterling silver with CZ stones set in sterling silver links for a luxurious, glamorous feel on the wrist. The double side clip clasp provides excellent security. At 18cm in length, it is a CZ tennis bracelet in silver that works beautifully for holiday, special occasions and everyday wear alike. A genuinely versatile luxury silver tennis bracelet gift for women.
The Tennis Bracelet is a sterling silver tennis bracelet in sterling silver with CZ stones set in sterling silver links for a luxurious, glamorous feel on the wrist. The double side clip clasp provides excellent security. At 18cm in length, it is a CZ tennis bracelet in silver that works beautifully for holiday, special occasions and everyday wear alike. A genuinely versatile luxury silver tennis bracelet gift for women.
All three are premium sterling silver bracelets starting from £148, but with very different characters. The Tennis Bracelet adds sparkle - CZ stones set in sterling silver links give it a glamorous, light-catching quality the other two don't have. The Dee Silver Link Bracelet has fluid knotted links with polished mini tyre-shaped pieces - intricate, elegant and understated. The Lulu Silver Link Bracelet has bold chunky polished links - a confident statement piece that one customer describes never taking off. The choice is sparkle versus understated elegance versus bold impact.
All three are premium sterling silver bracelets starting from £148, but with very different characters. The Tennis Bracelet adds sparkle - CZ stones set in sterling silver links give it a glamorous, light-catching quality the other two don't have. The Dee Silver Link Bracelet has fluid knotted links with polished mini tyre-shaped pieces - intricate, elegant and understated. The Lulu Silver Link Bracelet has bold chunky polished links - a confident statement piece that one customer describes never taking off. The choice is sparkle versus understated elegance versus bold impact.
Yes - the Tennis Bracelet is a beautiful sterling silver tennis bracelet in sterling silver. The CZ stones are set in sterling silver links so the bracelet sits neatly and securely around the wrist, with the stones catching the light beautifully. The double side clip clasp gives excellent security - an important feature for a bracelet worn regularly. It is designed to be worn and loved for years.
Yes - the Tennis Bracelet is a beautiful sterling silver tennis bracelet in sterling silver. The CZ stones are set in sterling silver links so the bracelet sits neatly and securely around the wrist, with the stones catching the light beautifully. The double side clip clasp gives excellent security - an important feature for a bracelet worn regularly. It is designed to be worn and loved for years.
Yes - the Tennis Bracelet is designed specifically for everyday wear as well as special occasions. The CZ stones set in sterling silver links give it a feeling of luxurious glamour without being impractical, and the double clip clasp ensures it stays securely on the wrist. To keep it looking its best, store it in an anti-tarnish pouch when not in use, avoid contact with sprays, lotions and make up, and remove before showering and swimming.
Yes - the Tennis Bracelet is designed specifically for everyday wear as well as special occasions. The CZ stones set in sterling silver links give it a feeling of luxurious glamour without being impractical, and the double clip clasp ensures it stays securely on the wrist. To keep it looking its best, store it in an anti-tarnish pouch when not in use, avoid contact with sprays, lotions and make up, and remove before showering and swimming.
Yes - the Tennis Bracelet makes an outstanding luxury silver tennis bracelet gift for women. In sterling silver with free gift wrapping, a 100-day return window and a one year guarantee, it arrives beautifully packaged and ready to give. The CZ sparkle makes it feel genuinely special and glamorous - a piece to be worn and loved for years.
Yes - the Tennis Bracelet makes an outstanding luxury silver tennis bracelet gift for women. In sterling silver with free gift wrapping, a 100-day return window and a one year guarantee, it arrives beautifully packaged and ready to give. The CZ sparkle makes it feel genuinely special and glamorous - a piece to be worn and loved for years.
Store your Tennis Bracelet in an anti-tarnish pouch in a cool dry place. Avoid contact with sprays, lotions and make up, and remove before showering and swimming. If the silver develops a light tarnish over time, a gentle buff with a silver polishing cloth will restore the shine. Your bracelet comes with a one year guarantee.
Store your Tennis Bracelet in an anti-tarnish pouch in a cool dry place. Avoid contact with sprays, lotions and make up, and remove before showering and swimming. If the silver develops a light tarnish over time, a gentle buff with a silver polishing cloth will restore the shine. Your bracelet comes with a one year guarantee.
Timeless Sparkle, Thoughtfully Made
The Tia Tennis Bracelet brings together classic craftsmanship and modern sparkle in one elegant, wearable design. Made from 925 sterling silver and set with dazzling cubic zirconia stones along every link, this sterling silver tennis bracelet is designed to be worn and loved for years to come, growing more familiar and more precious with every wear. The double side clip clasp keeps it secure through busy days and long nights out alike, while the 18cm length sits neatly on most wrists without ever feeling heavy or fussy. Simple to style and easy to wear, this CZ tennis bracelet silver piece fits seamlessly into your everyday jewellery box while still feeling like a genuine treat, whatever the occasion calls for.
A Gift and a Keepsake, Beautifully Wrapped
Whether you are treating yourself or choosing a luxury silver tennis bracelet gift for women in your life, the Tia Tennis Bracelet feels exactly right for the moment. Pair it with our matching earrings or a delicate silver chain for a coordinated, polished look, or let it shine beautifully on its own wrist. Each bracelet arrives in its own branded, anti-tarnish pouch nestled inside a smart gift box, ready to be treasured. With Flutterby's one year guarantee and thoughtful gift wrapping service behind every single purchase, you can shop with complete confidence that your bracelet, and your gift, will arrive exactly as beautiful as you imagined it to be.
Testimonials
“Many thanks for your good service and care”
Lisa, Kent
“The jewellery is beautifully made and the customer service is second to none”
Camilla R
“A great brand”
J, Dorchester
Frequently Asked Questions
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
The Flutterby Promise
- At Flutterby, we believe jewellery should feel as good as it looks. Every sterling silver tennis bracelet we create is checked carefully for quality before it reaches you, and we stand behind it with a one year guarantee.
- We are always on hand should you need styling advice or gifting inspiration. From complimentary gift wrapping to our attentive personal shopper service, choosing Flutterby means choosing genuine care at every single step, from design right through to the moment your parcel lands on your doorstep.
