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Jilly Sterling Silver Ball Bracelet
Sterling Silver
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Regular price
£68.00
An elegant take on a much-loved classic, our Jilly sterling silver ball bracelet is the one you'll find yourself reaching for again and again, season after season. The oval balls, made of 925 sterling silver, roll beautifully up and down the wrist, making it gorgeous to wear. It works for everyday, styled with your favourite jeans and knitwear, and looks just as lovely completing an outfit for a special occasion. With an extension chain for an easy fit, it's a silver ball bracelet for treating yourself or someone you love.
All orders are packaged in smart gift box with anti-tarnish pouch. Click here for additional gift wrapping with ribbon.
Extension chain allows 18-20.5cm in length. Balls measure 5mm in length.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
Regular price
£68.00
An elegant take on a much-loved classic, our Jilly sterling silver ball bracelet is the one you'll find yourself reaching for again and again, season after season. The oval balls, made of 925 sterling silver, roll beautifully up and down the wrist, making it gorgeous to wear. It works for everyday, styled with your favourite jeans and knitwear, and looks just as lovely completing an outfit for a special occasion. With an extension chain for an easy fit, it's a silver ball bracelet for treating yourself or someone you love.
Extension chain allows 18-20.5cm in length. Balls measure 5mm in length.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
Jilly Sterling Silver Ball Bracelet
Key Features:
- Oval balls in 925 sterling silver roll beautifully up and down the wrist, so our sterling silver ball bracelet feels as gorgeous to wear as it looks.
- The extension chain allows 18 to 20.5cm in length, making it a versatile gift that takes the guesswork out of choosing wrist sizes for someone else.
- It sits well alongside other bracelets in your stack, yet is elegant enough to hold its own when worn solo on any occasion.
- Email us to include an initial charm for a beautiful personalised gift, and enjoy free gift wrapping with a handwritten note too.
Stack It, Style It, Love It
Take it from us, you can never have too many bracelets in your stack. Our advice is always to build it over time, and the Jilly sterling silver ball bracelet is the perfect place to start. It sits beautifully alongside fine chains, slim bangles and beaded styles without competing for attention. If you love a pared-back look, wear it solo with a crisp shirt or a simple dress and let those rolling silver balls do the talking. Brunch, the office or a wedding celebration, it moves with you all day.
The Perfect Gift, Beautifully Wrapped
Finding a bracelet with silver balls gift for her that feels personal and timeless is wonderfully easy with Jilly. Choose our free gift wrapping, complete with a handwritten note, to make this sterling silver ball bracelet a thoughtful gift for someone special in your life, delivered straight to their door if you wish, saving you the time and hassle of sending it yourself. Just add your chosen message if you'd like us to handwrite a note. For an extra personal touch, email us to include an initial charm.
Flutterby Jewellery - Jilly Sterling Silver Ball Bracelet Guide
Jilly Sterling Silver Ball Bracelet: How Does It Compare?
The Jilly is a classic sterling silver ball bracelet with 5mm oval silver balls that roll gently along the wrist. Made from hallmarked 925 sterling silver and adjustable between 18cm and 20.5cm, it is a versatile bracelet with silver balls that works beautifully worn alone or stacked with other pieces. It can also be personalised with an initial charm. Below we compare it with our Dee and Lulu silver link bracelets, so you can find the right silver bracelet for you.
Elements |
SPARKLE & STYLEJilly Silver Ball Bracelet |
Dee Silver Link Bracelet |
Lulu Silver Link Bracelet |
|---|---|---|---|
| Metal | Sterling silver 925. | Sterling silver 925. | Sterling silver 925. |
| Design | 5mm oval silver balls spaced along a delicate silver chain; a classic silver ball bracelet with movement and charm. | Fluid knotted links interspersed with polished mini tyre-shaped details; textured and intricate. | Chunky polished modern links that sit flat against the wrist; bold and architectural. |
| Length | Adjustable 18-20.5cm; includes extension chain. | 19cm; trigger clasp. | 19cm; lobster clasp. |
| Personalisation | Yes; contact us to add an initial charm. | No. | No. |
| Stacking | Excellent for stacking; the delicate ball chain sits beautifully alongside chunkier silver bracelets or plain chains. | Excellent for stacking; the textured links add detail and depth alongside plainer pieces. | Excellent for stacking; the bold chunky links make a strong statement worn alone or anchoring a wrist stack. |
| Look and feel | Delicate and playful; the silver balls catch the light as they move; a bracelet with silver balls that feels effortless and wearable every day. | Elegant and sculptural; the fluid knotted links give a more intricate, detailed feel. | Bold and polished; the chunky modern links feel substantial on the wrist; a real statement piece. |
| Best for | Sterling silver ball bracelet for everyday wear; bracelet with silver balls gift for her; those who want movement and delicacy; personalised gift buyers. | Those who want a more intricate silver link bracelet; a step-up gift with real presence; silver jewellery lovers who appreciate detail. | Those who want a bold, chunky silver bracelet; a statement piece that works from casual to occasion wear; Katie wears hers on runs and to dinner alike. |
| Customer review | David says: "Delighted with this purchase for my wife. She loves silver bracelets and this is a great addition to her wrist." | Evie says: "Simple silver bracelet that feels well made. Fits well and looks good." | Katie says: "I absolutely never take my Lulu bracelet off as it goes with every outfit — work, pub, runs, dinner everything!" |
| Care | Store in anti-tarnish pouch; avoid sprays, lotions and water; remove before showering; clean with a silver polishing cloth. | Store in anti-tarnish pouch; avoid sprays, lotions and water; remove before showering; clean with a silver polishing cloth. | Store in anti-tarnish pouch; avoid sprays, lotions and water; remove before showering; clean with a silver polishing cloth. |
| Gift ready | Yes; includes gift wrapping, anti-tarnish pouch and branded gift box; personalisation available. | Yes; includes gift wrapping, anti-tarnish pouch and branded gift box. | Yes; includes gift wrapping, anti-tarnish pouch and branded gift box. |
| Buy now | View Jilly Sterling Silver Ball Bracelet. | View Dee Silver Link Bracelet. | View Lulu Silver Link Bracelet. |
| Add To Cart | Add To Cart | Add To Cart |
Which silver bracelet is right for you?
If you love sterling silver and want a bracelet that is elegant, wearable and a little bit playful, the Jilly sterling silver ball bracelet is a beautiful choice. The 5mm oval silver balls roll gently along the wrist as you move, catching the light in a way that feels both classic and characterful. It is the most accessible of the three, and the option to add an initial charm makes it an especially personal gift.
If you are looking for a silver bracelet with more intricate detail, the Dee silver link bracelet features fluid knotted links interspersed with polished mini tyre-shaped details that give it a beautifully sculptural feel.
And if you want the boldest silver bracelet in the range, the Lulu silver link bracelet features chunky polished modern links that sit flat against the wrist and work with absolutely everything.
All three arrive gift-ready with complimentary gift wrapping, an anti-tarnish pouch and a branded gift box.
Questions & Answers
Frequently Asked About the Jilly Sterling Silver Ball Bracelet
The Jilly is a sterling silver ball bracelet featuring 5mm oval silver balls spaced along a delicate silver chain. The balls roll gently along the wrist as you move, catching the light in a way that feels both classic and characterful. It is stamped 925 to confirm its purity; adjustable between 18cm and 20.5cm using an extension chain; and can be personalised with an initial charm on request. One customer bought one for his wife and says it is a great addition to her wrist.
The Jilly is a sterling silver ball bracelet featuring 5mm oval silver balls spaced along a delicate silver chain. The balls roll gently along the wrist as you move, catching the light in a way that feels both classic and characterful. It is stamped 925 to confirm its purity; adjustable between 18cm and 20.5cm using an extension chain; and can be personalised with an initial charm on request. One customer bought one for his wife and says it is a great addition to her wrist.
All three are 925 sterling silver bracelets that stack beautifully and arrive gift-ready. The Jilly is a silver ball bracelet: classic and wearable, with a gentle movement that suits everyday use. The Dee is a silver link bracelet with fluid knotted links and polished mini tyre-shaped details: more intricate and sculptural. The Lulu is a silver link bracelet with chunky polished modern links: bold and architectural. The Jilly is the most delicate of the three; the Lulu is the most statement.
All three are 925 sterling silver bracelets that stack beautifully and arrive gift-ready. The Jilly is a silver ball bracelet: classic and wearable, with a gentle movement that suits everyday use. The Dee is a silver link bracelet with fluid knotted links and polished mini tyre-shaped details: more intricate and sculptural. The Lulu is a silver link bracelet with chunky polished modern links: bold and architectural. The Jilly is the most delicate of the three; the Lulu is the most statement.
Yes. The Jilly makes a beautiful bracelet with silver balls gift for her: elegant, wearable and with the option to personalise with an initial charm. It arrives gift-ready with complimentary gift wrapping, an anti-tarnish pouch and a branded gift box, backed by a one-year quality guarantee. Sterling silver 925; adjustable 18–20.5cm.
Yes. The Jilly makes a beautiful bracelet with silver balls gift for her: elegant, wearable and with the option to personalise with an initial charm. It arrives gift-ready with complimentary gift wrapping, an anti-tarnish pouch and a branded gift box, backed by a one-year quality guarantee. Sterling silver 925; adjustable 18–20.5cm.
Details That Make the Difference
Our Jilly sterling silver ball bracelet is designed in 925 sterling silver, with oval balls measuring 5mm in length. The extension chain allows 18 to 20.5cm in length, so you can wear it a little closer to the wrist or with a looser, more relaxed drape. It's a silver ball bracelet made for everyday wear, and wearing it often helps keep it looking its gorgeous best. A gentle buff with a silver polishing cloth from time to time will keep it sparkling for longer, ready whenever you want to wear it.
A Classic for Every Occasion
Birthdays, anniversaries, Mother's Day or a simple thank you, the Jilly bracelet is a gift that always feels right. As a bracelet with silver balls gift for her, it brings together timeless style, an adjustable fit and the option of a personalised initial charm. Choose our free gift wrapping with a handwritten note and we can despatch it direct to your loved one, saving you the time of sending it on. However you choose to wear it or give it, it's a classic she'll treasure for years to come.
Testimonials
“Many thanks for your good service and care”
Lisa, Kent
“The jewellery is beautifully made and the customer service is second to none”
Camilla R
“A great brand”
J, Dorchester
Frequently Asked Questions
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
The Flutterby Promise
- At Flutterby, we take great care to ensure all of our jewellery meets our high quality standards, which is why we offer a one-year guarantee on every piece.
- With free gift wrapping, handwritten notes and the option to despatch direct to your recipient, we make sending something special so simple.
- We want every piece to bring you joy, whether you're wearing it yourself or giving it to someone you love.
