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Circle of Life Silver Necklace
Sterling silver
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Regular price
£55.00
Ever wonder why this circle of life necklace silver design has stayed a Flutterby bestseller for over ten years? Sterling silver and cubic zirconia come together in a circle that catches the light beautifully, whether you're out in the sunshine or dancing under moonlight. The chain is fully adjustable too, moving easily between 41cm and 46cm so it sits exactly where you want it, whatever the neckline. Simple, sparkly and endlessly wearable, it's the sort of piece you'll reach for again and again, on quiet days and the ones worth dressing up for, without ever needing to think twice about what it goes with.
All orders are packaged in smart gift box with anti-tarnish pouch. Click here for additional gift wrapping with ribbon.
Sterling silver, cubic zirconia. 45cm.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
Regular price
£55.00
Ever wonder why this circle of life necklace silver design has stayed a Flutterby bestseller for over ten years? Sterling silver and cubic zirconia come together in a circle that catches the light beautifully, whether you're out in the sunshine or dancing under moonlight. The chain is fully adjustable too, moving easily between 41cm and 46cm so it sits exactly where you want it, whatever the neckline. Simple, sparkly and endlessly wearable, it's the sort of piece you'll reach for again and again, on quiet days and the ones worth dressing up for, without ever needing to think twice about what it goes with.
Sterling silver, cubic zirconia. 45cm.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
Circle of Life Silver Necklace
Key Features:
- Sterling silver and brilliant cubic zirconia, cut to catch the light from every angle, whether you're under office lighting or out for the evening.
- A 46cm chain with an extension, so it sits comfortably between 41cm and 46cm, no matter your neckline or the top you've chosen.
- A bestselling circle of life necklace sterling silver design, loved by Flutterby customers for over a decade and still going strong, season after season.
- Complimentary gift wrapping, with a handwritten note included if you'd like one, plus a genuine one-year guarantee on every piece you buy from us.
Wears Beautifully, Day or Night
Fancy a necklace that works just as hard as you do? A circle of life necklace silver design is as at home on a Tuesday morning as it is on a Saturday night. Worn alone, it adds a subtle sparkle to your everyday look, tucked neatly beneath a jumper or resting above a collar. Dressed up, the cubic zirconia catches candlelight beautifully, no extra effort required. One of our customers wears hers alongside her Flutterby huggie earrings, calling it her go-to for everyday wear and just as suited to dressing up for an evening out.
The Perfect Gift for Someone Special
A circle of life is a symbol of continuity and connection which makes this a silver circle of life necklace gift worth choosing for a birthday, an anniversary, or simply because. Every order comes with complimentary gift wrapping, including a handwritten note if you'd like one, so it arrives looking every bit as thoughtful as it is. Want to surprise someone without leaving the house? We'll happily despatch your silver circle of life necklace gift straight to their door instead, saving you a trip to the postbox altogether.
Flutterby Jewellery - Circle of Life Necklace Guide
Silver Circle of Life, Gold Upgrade
Silver Circle of Life, Gold Upgrade
or Twisted Circle?
Three sterling silver and gold circular pendant necklaces at different price points. This guide helps you choose the right one.
Elements |
10 YEAR BESTSELLERCircle of Life Silver Necklace |
Gold Circle of Life Necklace |
Silver Twisted Circle Necklace |
|---|---|---|---|
| Price | From £55. | From £198. | From £68. |
| Metal | Sterling silver. | Gold vermeil; 3 microns 18k yellow gold plating over sterling silver. | Sterling silver. |
| Pendant | 19mm CZ circle pendant; a continuous circle of sparkling cubic zirconia stones. | 18mm CZ circle pendant in gold vermeil; a similar circle of life design but heavier weight with a more luxurious chain and finish. | Sculptural twisted circle pendant; plain polished silver with no stone. |
| Stone | Cubic zirconia stones set all the way around the circle; radiant sparkle. | Cubic zirconia stones set all the way around the circle; a similar circle of life design in heavier weight gold vermeil. | No stone; plain polished silver only. |
| Chain length | Adjustable between 41 and 46cm via extension chain. | Fully adjustable to any point up to 50cm; a more luxurious chain. | 46cm satellite chain. |
| Symbolism | The circle of life represents eternity, connection and wholeness; a deeply meaningful necklace. | The same circle of life symbolism in gold vermeil; eternity, connection and wholeness. | A sculptural circle; elegant and understated rather than symbolic. |
| Character | Sparkling and meaningful: circle of life necklace silver; a bestseller for over 10 years that works for everyday and special occasions. | Luxurious and meaningful: a heavier weight circle of life necklace in gold vermeil; the milestone gifting upgrade. | Understated and contemporary: a plain silver circle pendant for everyday layering. |
| Best for | Circle of life necklace silver; silver circle of life necklace gift; circle of life necklace sterling silver. | Gold circle of life necklace; milestone gifting; gold vermeil upgrade. | Everyday silver pendant; silver circle necklace for layering; minimal jewellery. |
| Customer review | Tamasin J: "My circle of life necklace is an everyday wear but also serves me well on those dress up evenings." Emma L: "It's delicate yet makes a statement. I get compliments every time I wear it". | No reviews yet. | No reviews yet. |
| Gift wrapping | ✓ Free. | ✓ Free. | ✓ Free. |
| Returns | ✓ 100 days. | ✓ 100 days. | ✓ 100 days. |
| Guarantee | ✓ One year. | ✓ One year. | ✓ One year. |
| Add To Cart - from £55 | Add To Cart - from £198 | Add To Cart - from £68 |
Circle of Life Necklace Silver: A 10 Year Bestseller
The Circle of Life Silver Necklace is a circle of life necklace silver in sterling silver. A 19mm pendant featuring a continuous circle of sparkling cubic zirconia stones hangs from a chain adjustable between 41 and 46cm. A bestseller for over 10 years. Tamasin J describes it as an everyday wear that also serves her well on dress up evenings; Emma L says it is delicate yet makes a statement and draws compliments every time she wears it.
Silver or Gold: Which Circle of Life Necklace?
Both are circle of life necklaces with CZ stones all the way around the pendant. The Silver is sterling silver with a 19mm pendant; an accessible everyday version and a proven bestseller. The Gold is gold vermeil with 3 microns of 18k yellow gold; an 18mm pendant on a fully adjustable chain to any point up to 50cm with a more luxurious chain and finish. The silver is the everyday choice; the gold is the milestone gifting piece.
Circle of Life vs Twisted Circle: Sparkle or Plain?
Both are sterling silver circular pendant necklaces. The Circle of Life Silver Necklace has cubic zirconia all the way around a 19mm pendant; sparkling, symbolic and meaningful. The Silver Twisted Circle Necklace has a plain sculptural twisted circle with no stone; more understated and everyday. Interestingly the Twisted Circle costs slightly more despite being plainer - the Circle of Life is exceptional value for what it offers.
A Silver Circle of Life Necklace Gift
In sterling silver with free gift wrapping, a 100-day return window and a one year guarantee, the Circle of Life Silver Necklace arrives beautifully packaged. A thoughtful silver circle of life necklace gift; meaningful, sparkling and fabulous value. The circle of life represents eternity, connection and wholeness; a gift to treasure.
Questions & Answers
Frequently Asked About the
Circle of Life Silver Necklace
The Circle of Life Silver Necklace is a circle of life necklace silver in sterling silver. A 19mm pendant featuring a continuous circle of sparkling cubic zirconia stones on a chain adjustable between 41 and 46cm via an extension chain. A bestseller for over 10 years; customers describe it as delicate yet statement-making, drawing compliments every time it is worn.
The Circle of Life Silver Necklace is a circle of life necklace silver in sterling silver. A 19mm pendant featuring a continuous circle of sparkling cubic zirconia stones on a chain adjustable between 41 and 46cm via an extension chain. A bestseller for over 10 years; customers describe it as delicate yet statement-making, drawing compliments every time it is worn.
Both are circle of life necklaces with a CZ circle pendant. The Circle of Life Silver Necklace is sterling silver with a 19mm pendant on a chain adjustable between 41 and 46cm; an accessible everyday version and a bestseller for over 10 years. The Gold Circle of Life Necklace (from £198) is gold vermeil with 3 microns of 18k yellow gold; an 18mm pendant on a fully adjustable chain to any point up to 50cm with a more luxurious chain and finish. The silver is the everyday choice; the gold is the occasion and milestone gifting piece.
Both are circle of life necklaces with a CZ circle pendant. The Circle of Life Silver Necklace is sterling silver with a 19mm pendant on a chain adjustable between 41 and 46cm; an accessible everyday version and a bestseller for over 10 years. The Gold Circle of Life Necklace (from £198) is gold vermeil with 3 microns of 18k yellow gold; an 18mm pendant on a fully adjustable chain to any point up to 50cm with a more luxurious chain and finish. The silver is the everyday choice; the gold is the occasion and milestone gifting piece.
Both are sterling silver circular pendant necklaces. The Circle of Life Silver Necklace has a 19mm CZ circle pendant; sparkling, symbolic and meaningful with cubic zirconia all the way around the pendant. The Silver Twisted Circle Necklace has a plain sculptural twisted circle pendant with no stone; understated and geometric for everyday layering. Choose the Circle of Life for CZ sparkle and symbolism; choose the Twisted Circle for a clean everyday pendant.
Both are sterling silver circular pendant necklaces. The Circle of Life Silver Necklace has a 19mm CZ circle pendant; sparkling, symbolic and meaningful with cubic zirconia all the way around the pendant. The Silver Twisted Circle Necklace has a plain sculptural twisted circle pendant with no stone; understated and geometric for everyday layering. Choose the Circle of Life for CZ sparkle and symbolism; choose the Twisted Circle for a clean everyday pendant.
The circle of life necklace represents eternity, connection and wholeness. The continuous circle with no beginning and no end is a timeless symbol of love and life. This makes the Circle of Life Silver Necklace a particularly meaningful gift for birthdays, anniversaries, graduations or any meaningful milestone.
The circle of life necklace represents eternity, connection and wholeness. The continuous circle with no beginning and no end is a timeless symbol of love and life. This makes the Circle of Life Silver Necklace a particularly meaningful gift for birthdays, anniversaries, graduations or any meaningful milestone.
Yes. In sterling silver with free gift wrapping, a 100-day return window and a one year guarantee, the Circle of Life Silver Necklace arrives beautifully packaged. A bestseller for over 10 years; customers describe it as delicate yet statement-making with compliments every time it is worn. The circle of life represents eternity, connection and wholeness; a meaningful and accessible gift.
Yes. In sterling silver with free gift wrapping, a 100-day return window and a one year guarantee, the Circle of Life Silver Necklace arrives beautifully packaged. A bestseller for over 10 years; customers describe it as delicate yet statement-making with compliments every time it is worn. The circle of life represents eternity, connection and wholeness; a meaningful and accessible gift.
Store your Circle of Life Silver Necklace in an anti-tarnish pouch in a cool dry place. Avoid contact with sprays, lotions and make up and remove before showering and swimming. If the silver develops a light tarnish, a gentle buff with a silver polishing cloth will restore the shine. Your necklace comes with a one year guarantee.
Store your Circle of Life Silver Necklace in an anti-tarnish pouch in a cool dry place. Avoid contact with sprays, lotions and make up and remove before showering and swimming. If the silver develops a light tarnish, a gentle buff with a silver polishing cloth will restore the shine. Your necklace comes with a one year guarantee.
A Design Built to Last
This circle of life necklace silver piece hasn't stayed a bestseller by accident. Sterling silver keeps it light and comfortable for daily wear, while the cubic zirconia is set to catch light from every angle, indoors or out. The adjustable chain, sitting anywhere between 41cm and 46cm, means it suits most necklines without any gaping or pulling. It's designed to be worn often, not saved for best, and to look just as good years down the line as it does today, whatever life throws at it.
Ready When You Are
Treating yourself, or choosing a circle of life necklace sterling silver design as a gift for someone else? Either way, this piece delivers on meaning and sparkle in equal measure. It arrives beautifully gift wrapped as standard, backed by our one-year guarantee, and ready to become an everyday favourite from the moment it's unwrapped. Pair it with your Flutterby huggie earrings for a matching set, or let it speak for itself entirely. However you wear it, this circle of life design is built to stay close for years to come, becoming the sort of piece you reach for without even thinking about it, day after day, year after year.
Testimonials
“Many thanks for your good service and care”
Lisa, Kent
“The jewellery is beautifully made and the customer service is second to none”
Camilla R
“A great brand”
J, Dorchester
Frequently Asked Questions
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
The Flutterby Promise
- Every piece we create is held to a high standard before it reaches you. Sterling silver and cubic zirconia are chosen for lasting sparkle, and each necklace gets a proper check before it leaves us.
- Choose Flutterby and you get a genuine one-year guarantee, complimentary gift wrapping as standard, and a team that puts the same care into every order, big or small, from the first click to your doorstep.
