Flutterby takes security very seriously. The guidelines we use for protecting your personal data are set out below.
We take care to protect the privacy of all individuals, including our customers and users of the Flutterby website (www.flutterbyonline.co.uk) . You can visit our website without revealing who you are or providing any personal information.
Data we collect
We only collect personal data to process an online purchase. However, you may separately agree to provide us with personal data so we can keep you informed of Flutterby news or for other marketing purposes.
Why we collect your data
We need to collect this data to process payment, to process and inform you of the status of your order and to despatch the order. If you freely choose to join our mailing list, we shall use that data to contact you to keep you informed of news, offers and events from Flutterby. We shall hold your data for a reasonable length of time for this purpose.
How we use your data
The information we collect via our website or through correspondence with you is used to operate the service we offer you. It will be only shared with third parties we work with to process orders. These include payment gateways and e-commerce platforms. We will never provide your data to any third party for marketing purposes.
How we protect information
We take every precaution to protect your information. All personal information collected by or provided to us is stored in a secure environment. We do not store or process payment card details ourselves .
How you can help us protect your information
Whenever you voluntarily disclose personal information online in non-protected environments – for example on message boards, through email, through Facebook or on Instagram – that information can be collected and used by others. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Please bear this in mind before posting or transmitting information.
Sharing with social networks
If you use the buttons that allow you to share products and content with your friends via social networks like Instagram and Facebook, these companies may leave a small file known as a cookie on your computer . More information about cookies is provided below.
Managing your order
We may contact you after you have placed an order a to confirm details of that order. We will contact you using the details you have supplied.
How to unsubscribe
You have the right to access and correct information we hold about you at any time. If you have provided details so that Flutterby can keep you informed of news, offers and events you have the right to opt out and unsubscribe to this service at any time. Please email firstname.lastname@example.org.
We comply with applicable legislation including the United Kingdom Data Protection Act 1998 and the General Data Protection Regulation (2018).