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Gold Loop Adjustable Necklace
Gold Vermeil
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Regular price
£198.00
Luxurious, versatile and original, our gold loop necklace is the ultimate adjustable piece for your collection. Which is so easy to wear. The polished gold vermeil push clasp makes a beautiful centrepiece, and your chosen stone charm slides on and off with ease. Wear it high, wear it long, or anywhere in between, using the adjustable chain to find your perfect length. Plated with 3 microns of 18k gold, this gold adjustable necklace gives you a rich, high-quality finish and 14 different looks from just one piece. Pretty clever, we think.
Color
Verde Green Quartz
All orders are packaged in smart gift box with anti-tarnish pouch. Click here for additional gift wrapping with ribbon.
Central circle clasp measures approx 2cm in diameter and mis made of sterling silver with 3 microns of 18k gold plating. Adjustable chain extends to 70cm. Choose your coloured stone.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
Regular price
£198.00
Luxurious, versatile and original, our gold loop necklace is the ultimate adjustable piece for your collection. Which is so easy to wear. The polished gold vermeil push clasp makes a beautiful centrepiece, and your chosen stone charm slides on and off with ease. Wear it high, wear it long, or anywhere in between, using the adjustable chain to find your perfect length. Plated with 3 microns of 18k gold, this gold adjustable necklace gives you a rich, high-quality finish and 14 different looks from just one piece. Pretty clever, we think.
Color
Verde Green Quartz
Central circle clasp measures approx 2cm in diameter and mis made of sterling silver with 3 microns of 18k gold plating. Adjustable chain extends to 70cm. Choose your coloured stone.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
Gold Loop Adjustable Necklace
Key Features:
- Our gold loop necklace has a polished gold vermeil push clasp, plated with 3 microns of 18k gold for a luxurious finish.
- Slide your charm on and off the circle pendant, or thread it straight onto the chain, for 14 different looks.
- The adjustable chain extends to 70cm, so you can wear it at whatever length suits your outfit.
- Choose Verde Green, Forest Green, Blue Topaz or Aqua Chalcedony quartz, or email us for extra stone charms.
One Necklace, 14 Different Looks
Variety is the spice of life, and our gold loop necklace gives you plenty of it. Keep your charm on the circle pendant for a polished look, or slide it off and thread it directly onto the chain for something more relaxed. Colour lovers can email us for an additional stone charm and mix shades in any combination they like. As a gold loop necklace with interchangeable charms, it moves easily from desk to dinner and on to weekend plans. Swap, slide, repeat. That's the fun of it.
Your Perfect Length, Every Time
Getting your necklace to sit exactly where you want it can be tricky, so we made this one fully adjustable. The chain extends up to 70cm, meaning you can wear it close to the collarbone or long and loose over your favourite knit. Our top tip: layer it with a dainty chain for an effortless, curated look. As a gold adjustable necklace, it works hard across your wardrobe. The central circle clasp measures approximately 2cm in diameter and is made of sterling silver plated with a luxurious 3 microns of 18k gold.
Flutterby Jewellery - Gold Loop Adjustable Necklace Guide
Gold Loop Adjustable Necklace: How Does It Compare?
The Gold Loop Adjustable Necklace is a distinctive gold vermeil necklace with a polished 2cm circle loop clasp that sits at the front as a beautiful centrepiece. The chain is fully adjustable up to 70cm, and interchangeable stone charms in quartz, blue topaz and aqua chalcedony can be threaded on and off to create up to 14 different looks. It is a truly versatile gold loop necklace with interchangeable charms that works as a long layering piece or worn shorter as a statement. Below we compare it with our Kyla Blue Topaz Necklace - which also features interchangeable charms - so you can find the right gold adjustable necklace for you.
Elements |
SPARKLE & STYLEGold Loop Adjustable Necklace |
Kyla Blue Topaz Necklace |
|---|---|---|
| Metal | Gold vermeil; sterling silver with 3 microns of 18ct gold plating. | Gold vermeil. |
| Signature feature | Polished 2cm circle loop clasp sits at the front of the necklace as a statement centrepiece; a truly distinctive gold loop necklace. | No statement clasp; clasp sits at the back in the conventional position. |
| Interchangeable charms | Yes; stone charms in verde green quartz, blue topaz quartz and aqua chalcedony thread on and off the chain; up to 14 different looks; a gold loop necklace with interchangeable charms. | Yes; blue topaz charms thread on and off the chain for different combinations. |
| Length | Fully adjustable to 70cm; wear at any length for a long layering look or a shorter statement. | Fully adjustable to 50cm. |
| Look and feel | Statement and versatile; the circle loop clasp gives the necklace a sculptural, architectural feel that is unlike any other piece in the range; a true gold adjustable necklace with personality. | Delicate and pretty; the blue topaz charms give a soft colour accent on a fine gold chain; a more understated everyday piece. |
| Versatility | Up to 14 looks from one necklace; wear the charms in different combinations at different lengths; the longer chain also makes it a natural layering piece. | Interchangeable charms allow different combinations; the adjustable length adds further versatility. |
| Best for | Gold loop necklace lovers; those who want a statement piece with built-in versatility; a gold adjustable necklace that works from day to evening; a considered gift for someone who loves jewellery. | Those who want a more understated gold charm necklace; blue topaz lovers; a more accessible entry into gold vermeil charm necklaces. |
| Customer review | Jessie says: "Had my eye on this for a while. Very pleased when this arrived. Even more lovely in real life. I like being able to add and remove charms." | Be the first to review. |
| Care | Store individually in anti-tarnish pouch; avoid sprays, lotions and water; remove before showering; clean gently with a soft microfibre cloth. | Store individually in anti-tarnish pouch; avoid sprays, lotions and water; remove before showering; clean gently with a soft microfibre cloth. |
| Gift ready | Yes; includes gift wrapping, anti-tarnish pouch and branded gift box; can be dispatched directly to recipient with handwritten note. | Yes; includes gift wrapping, anti-tarnish pouch and branded gift box; can be dispatched directly to recipient with handwritten note. |
| Buy now | View Gold Loop Adjustable Necklace. | View Kyla Blue Topaz Necklace. |
| Add To Cart | Add To Cart |
Which gold necklace is right for you?
If you are looking for a gold necklace that is genuinely unlike anything else - one that works hard across different looks and occasions - the Gold Loop Adjustable Necklace is a beautiful choice. The polished 2cm circle loop clasp sits at the front of the necklace as a centrepiece in its own right, giving it a sculptural quality that sets it apart from a conventional chain. Thread on the stone charms in different combinations, adjust the length, and you have up to 14 different looks from one piece.
If you love the idea of interchangeable charms on a gold adjustable necklace but want something a little more understated, the Kyla Blue Topaz Necklace offers a delicate gold vermeil chain with blue topaz charms, adjustable to 50cm.
Both arrive gift-ready with complimentary gift wrapping, an anti-tarnish pouch and a branded gift box, and can be dispatched directly to the recipient with a handwritten note.
Questions & Answers
Frequently Asked About the Gold Loop Adjustable Necklace
The Gold Loop Necklace is a gold vermeil adjustable necklace with a polished 2cm circle loop clasp that sits at the front of the chain as a centrepiece. The clasp is part of the design: sculptural, distinctive and unlike a conventional necklace. The chain adjusts to 70cm. Stone charms in verde green quartz, blue topaz and aqua chalcedony thread on and off to create up to 14 different looks. One customer says it is even more lovely in real life and loves being able to add and remove charms.
The Gold Loop Necklace is a gold vermeil adjustable necklace with a polished 2cm circle loop clasp that sits at the front of the chain as a centrepiece. The clasp is part of the design: sculptural, distinctive and unlike a conventional necklace. The chain adjusts to 70cm. Stone charms in verde green quartz, blue topaz and aqua chalcedony thread on and off to create up to 14 different looks. One customer says it is even more lovely in real life and loves being able to add and remove charms.
Both are gold vermeil necklaces with interchangeable stone charms. The Gold Loop Necklace has a polished 2cm circle loop clasp that sits at the front as a statement centrepiece; the Kyla has a standard clasp that sits at the back. The Gold Loop also adjusts to a longer 70cm versus the Kyla's 50cm, and offers stone charms in three colours versus Kyla's blue topaz. The Gold Loop is the more statement piece; the Kyla is the more understated everyday option.
Both are gold vermeil necklaces with interchangeable stone charms. The Gold Loop Necklace has a polished 2cm circle loop clasp that sits at the front as a statement centrepiece; the Kyla has a standard clasp that sits at the back. The Gold Loop also adjusts to a longer 70cm versus the Kyla's 50cm, and offers stone charms in three colours versus Kyla's blue topaz. The Gold Loop is the more statement piece; the Kyla is the more understated everyday option.
Yes. A gold loop necklace with interchangeable charms makes a truly considered gift: versatile, personal and with up to 14 different looks from one piece. It arrives gift-ready with complimentary gift wrapping, an anti-tarnish pouch and a branded gift box. It can be dispatched directly to the recipient with a handwritten note. Backed by a one-year quality guarantee. Gold vermeil; adjustable to 70cm.
Yes. A gold loop necklace with interchangeable charms makes a truly considered gift: versatile, personal and with up to 14 different looks from one piece. It arrives gift-ready with complimentary gift wrapping, an anti-tarnish pouch and a branded gift box. It can be dispatched directly to the recipient with a handwritten note. Backed by a one-year quality guarantee. Gold vermeil; adjustable to 70cm.
Free Gift Wrapping
Choose our free gift wrapping, complete with a handwritten note, to make this a thoughtful gold loop necklace gift for someone special in your life, delivered straight to their door if you wish, saving you the time and hassle of sending it yourself. Just add your chosen message if you'd like us to handwrite a note. We can also despatch direct to the recipient on your behalf, ensuring your chosen gift reaches that loved one swiftly. It's perfect for birthdays, anniversaries, Christmas or a simple thank you.
Why You'll Love It
Polished gold vermeil, colourful quartz and an adjustable chain all come together beautifully in one easy, versatile design. Go bright and fresh with Verde Green, deeper with Forest Green, or cool and calming with Blue Topaz or Aqua Chalcedony. Our gold loop necklace with interchangeable charms lets you restyle your look as often as you like, from Monday meetings to Saturday nights out. Whether you're treating yourself or someone you truly love, it's a piece made to be worn, enjoyed and treasured for years to come.
Testimonials
“Many thanks for your good service and care”
Lisa, Kent
“The jewellery is beautifully made and the customer service is second to none”
Camilla R
“A great brand”
J, Dorchester
Frequently Asked Questions
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
The Flutterby Promise
- At Flutterby, we take great care to ensure all of our jewellery meets our high quality standards.
- That's why every piece comes with a one-year guarantee, so you can wear yours with total confidence.
- We're always happy to help you build a look that feels like you, too. Just email us to find out about extra stone charms, and we will take it from there.
