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Gold Square Hoop Earrings
Gold Plated Sterling Silver
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Regular price
£54.00
Struggling to find a fresh pair of earring that stands out without being over the top? Our Gold Square Hoop Earrings are all you need to find that aesthetic look. Pair these beautiful looking hoops with any outfit and pull off any look effortlessly.
Our square hoop earrings, gold plated with a clean line and geometric shape, are just what you need to get that Pinterest-worthy picture.
Why They’re a Must-Have:
- Add a contemporary edge to your jewellery collection with our square hoop earrings
- Designed for all-day wear.
- Wear them solo or use them to create stylish earring stacks.
Gold plated sterling silver, earring drop measures 3.5cm
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
All orders are packaged in smart gift box with anti-tarnish pouch. Click here for additional gift wrapping with ribbon.
Regular price
£54.00
Struggling to find a fresh pair of earring that stands out without being over the top? Our Gold Square Hoop Earrings are all you need to find that aesthetic look. Pair these beautiful looking hoops with any outfit and pull off any look effortlessly.
Our square hoop earrings, gold plated with a clean line and geometric shape, are just what you need to get that Pinterest-worthy picture.
Why They’re a Must-Have:
- Add a contemporary edge to your jewellery collection with our square hoop earrings
- Designed for all-day wear.
- Wear them solo or use them to create stylish earring stacks.
Gold plated sterling silver, earring drop measures 3.5cm
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
Gold Coin Necklace
Key Features:
- Crafted from gold plated sterling silver with a defined geometric silhouette, our gold square hoop earrings bring a contemporary edge to any jewellery collection.
- Lightweight and comfortable enough for all-day wear, so you can style them from going out for coffee to heading off for the evening without a second thought.
- Layer them up or wear them solo. Either way, they work beautifully as square hoops for stacking or as a standalone statement.
- Every pair arrives nestled in a branded anti-tarnish pouch and smart gift box, with free gift wrapping available for those special occasions.
Care & Maintenance Guidelines
Keeping your gold square hoop earrings looking their best is straightforward. Gold plated jewellery thrives when it is stored carefully and kept away from moisture, so we always recommend removing your pieces before showering, swimming, or applying perfume and lotions.
A few simple habits go a long way:
- Wipe your geometric hoop earrings gently with a soft, dry cloth after each wear to remove any oils or residue.
- Store them in the anti-tarnish pouch they arrive in, away from direct sunlight and humidity.
- Avoid contact with harsh chemicals, including household cleaners and hairsprays.
- If tarnishing does occur, refer to the care guidelines enclosed with your purchase. Our one-year guarantee covers manufacturing defects and unexpected tarnishing when pieces are cared for as advised.
Square Hoop Earrings · Flutterby Jewellery · Gold & Silver
Gold Square Hoop Earrings vs Silver - Which Is Right for You?
Same distinctive geometric shape. Same 3.5cm drop. Same secure creole closure. Same price. The only decision is gold or silver - and here is everything you need to make it.
Elements |
★ On-Trend Gold
★ Most Popular
Gold Square Hoop Earringsfrom £54 |
Sterling Silver
Silver Square Hoop Earringsfrom £54 |
|---|---|---|
| Shape & style |
Clean geometric square - modern and architectural, a fresh take on the classic hoop that stands out without being loud.
Distinctive without being overpowering.
|
The same clean geometric square shape - timeless in silver, suits a wide range of styles and ages. |
| Drop | 3.5cm - substantial enough to make a statement, light enough to wear all day. | 3.5cm - same drop and proportion as the gold version. |
| Closure | Secure creole closure - clips into place without effort and stays put all day. Secure and easy to wear. |
Secure creole closure - same as the gold version. |
| Weight | Lightweight - comfortable for all-day wear despite the 3.5cm drop. | Lightweight - same comfortable construction. |
| Piercing position | First or second piercing · Statement piece in an earring stack · Also looks great worn solo. | First or second piercing · Works equally well solo or stacked. |
| Material | Gold plated sterling silver - sterling silver base with a gold plated finish | 925 sterling silver - high-quality silver throughout |
| Best suited to | Warm and olive skin tones · Those who wear gold jewellery · Warm outfit tones · On-trend gold jewellery wearers. | Cool and fair skin tones · Those who wear silver jewellery · Neutral and cool outfit tones. |
| Care | Store in the anti-tarnish pouch provided when not wearing. Avoid prolonged contact with water, perfume and skincare products to keep the gold plating looking its best. | Sterling silver is durable with proper care. Store in the anti-tarnish pouch provided. Avoid prolonged contact with water and chemicals. |
| Skin sensitivity | Gold plated sterling silver - sterling silver base is generally well-tolerated; gold plating adds a further layer. If you have a metal allergy contact us before ordering. | 925 sterling silver - one of the kinder metals for sensitive skin. If you have a metal allergy please contact us before ordering. |
| Worn solo | ✓ A clean, confident look on their own - the geometric shape does the work. Statement without trying. |
✓ Equally strong worn solo - the polished silver finish and square shape are striking against any outfit. |
| Earring stacking | ✓ Natural centrepiece for a gold earring stack - add gold huggies or studs in second and third piercings.
Ideal anchor for a stack.
|
✓ Natural centrepiece for a silver stack - pair with silver huggies or studs for a curated look. |
| Outfit versatility | Casual every day · Smart casual · Evening · Work · Weekend. | Casual every day · Smart casual · Evening · Work · Weekend. |
| Packaging | ✓Eco-friendly branded gift box with anti-tarnish pouch - ready to give as it arrives. | ✓ Same branded gift box and anti-tarnish pouch. |
| Gift wrapping | ✓Free gift wrapping service · Handwritten note · Direct despatch to recipient anywhere in the UK. | ✓Free gift wrapping service available. |
| UK delivery | 2nd class tracked £3.95 · 24-hour tracked £5.95 · Free on orders over £75. | 2nd class tracked £3.95 · 24-hour tracked £5.95 · Free on orders over £75. |
| Returns & guarantee | ✓ 100-day no-quibble returns · 1-year quality guarantee.
3× industry standard returns.
|
✓ 100-day returns · 1-year guarantee. |
| Customer verdict | "A very classy take on the hoops that are currently so fashionable. This was actually a replacement pair for my daughter who bought her original pair at Christmas from the Royal London International horse show but unfortunately lost one. She was adamant to replace the lost one as she loved them so much. The service and communication from Flutterby was second to none." - Verified customer ★★★★★ |
My go to earring for my first piercing, and love layering these with a Flutterby huggie hoop in my second piercing - I think I'm also going to get them in gold!" - Verified customer ★★★★★. |
| Add to Cart - £54 | Add to Cart - £54 |
How to build an earring stack around the square hoops.
The square hoops work best as the statement piece in a first piercing, with smaller pieces layered alongside in second or third piercings. Add gold huggies for a clean, close-to-ear look; finish with a small stud in a higher piercing if you have one. Keep all metals matching - gold with gold, silver with silver - for the most polished result. If you're unsure what works together, contact us and we can help you build your stack.
Questions & Answers
Frequently Asked About the Gold Square Hoop Earrings
Where most hoops are round, the Gold Square Hoop Earrings have a clean geometric square shape that gives them a more modern, architectural look. The 3.5cm drop is substantial enough to make a statement without being overpowering, and the lightweight construction means they are comfortable for all-day wear. The secure creole closure keeps them in place without effort. They work beautifully worn solo or as the anchor piece in an earring stack.
Where most hoops are round, the Gold Square Hoop Earrings have a clean geometric square shape that gives them a more modern, architectural look. The 3.5cm drop is substantial enough to make a statement without being overpowering, and the lightweight construction means they are comfortable for all-day wear. The secure creole closure keeps them in place without effort. They work beautifully worn solo or as the anchor piece in an earring stack.
The shape, size and construction are identical - both are the same geometric square hoop with a 3.5cm drop and creole closure, and both are the same price. The difference is purely the finish: the gold version is gold plated sterling silver and the silver version is 925 sterling silver. Choose gold for a warmer, on-trend look; choose silver for a clean, classic finish that suits cooler skin tones and those who prefer silver jewellery.
The shape, size and construction are identical - both are the same geometric square hoop with a 3.5cm drop and creole closure, and both are the same price. The difference is purely the finish: the gold version is gold plated sterling silver and the silver version is 925 sterling silver. Choose gold for a warmer, on-trend look; choose silver for a clean, classic finish that suits cooler skin tones and those who prefer silver jewellery.
The shape, size and construction are identical - both are the same geometric square hoop with a 3.5cm drop and creole closure, and both are the same price. The difference is purely the finish: the gold version is gold plated sterling silver and the silver version is 925 sterling silver. Choose gold for a warmer, on-trend look; choose silver for a clean, classic finish that suits cooler skin tones and those who prefer silver jewellery.
The shape, size and construction are identical - both are the same geometric square hoop with a 3.5cm drop and creole closure, and both are the same price. The difference is purely the finish: the gold version is gold plated sterling silver and the silver version is 925 sterling silver. Choose gold for a warmer, on-trend look; choose silver for a clean, classic finish that suits cooler skin tones and those who prefer silver jewellery.
Yes - the square hoops are designed to work both solo and as part of a curated earring stack. Their geometric shape and clean lines make them a natural statement piece for a first piercing, with room to add huggies, studs or smaller hoops in second or third piercings alongside. Keep all metals matching for the most polished result. If you would like advice on building a stack, contact us and we can help.
Yes - the square hoops are designed to work both solo and as part of a curated earring stack. Their geometric shape and clean lines make them a natural statement piece for a first piercing, with room to add huggies, studs or smaller hoops in second or third piercings alongside. Keep all metals matching for the most polished result. If you would like advice on building a stack, contact us and we can help.
The Gold Square Hoop Earrings have a 3.5cm drop. They are lightweight despite their size, making them comfortable for all-day wear. The creole closure is secure and popular - the clip-in style keeps the earring in place without needing to be adjusted throughout the day.
The Gold Square Hoop Earrings have a 3.5cm drop. They are lightweight despite their size, making them comfortable for all-day wear. The creole closure is secure and popular - the clip-in style keeps the earring in place without needing to be adjusted throughout the day.
The Gold Square Hoop Earrings are made from gold plated sterling silver. The sterling silver base is generally well-tolerated, and the gold plating adds a further barrier between the metal and skin. However, if you have a metal allergy we would recommend caution - contact us on 07890 348196 before ordering and we can advise on the most suitable option, including pieces from our sterling silver or gold vermeil range.
The Gold Square Hoop Earrings are made from gold plated sterling silver. The sterling silver base is generally well-tolerated, and the gold plating adds a further barrier between the metal and skin. However, if you have a metal allergy we would recommend caution - contact us on 07890 348196 before ordering and we can advise on the most suitable option, including pieces from our sterling silver or gold vermeil range.
They are a popular gift for birthdays, Christmas and as a treat for yourself or a friend. Every pair arrives in an eco-friendly branded gift box with an anti-tarnish pouch. Select free gift wrap at checkout and we will add satin ribbon and a handwritten note - and can despatch direct to the recipient anywhere in the UK.
They are a popular gift for birthdays, Christmas and as a treat for yourself or a friend. Every pair arrives in an eco-friendly branded gift box with an anti-tarnish pouch. Select free gift wrap at checkout and we will add satin ribbon and a handwritten note - and can despatch direct to the recipient anywhere in the UK.
Geometry Meets Glamour: Introducing Our Gold Square Hoop Earrings
The right pair of earrings can pull an entire look together without any effort at all. Our gold square hoop earrings do exactly that. Gold plated sterling silver, a clean geometric silhouette, and a 3.5cm drop that sits just right, these are the kind of earrings you reach for again and again. Whether you are using these square hoops for stacking or keeping things simple, they bring a contemporary polish to every outfit. Designed for all-day wear and finished to our exacting standards, they are as practical as they are beautiful.
The Little Details That Make All the Difference
At Flutterby, we believe that how a piece arrives matters just as much as the piece itself. Every pair of earrings is tucked into a branded anti-tarnish pouch, nestled inside a smart gift box, and wrapped with care if you choose our free gift wrapping service. We can even despatch directly to your recipient with a handwritten note, so the whole experience feels personal from start to finish. Backed by our one-year guarantee and a commitment to quality at every step, shopping with Flutterby means you can give, and receive, with complete confidence.
Testimonials
“Many thanks for your good service and care”
Lisa, Kent
“The jewellery is beautifully made and the customer service is second to none”
Camilla R
“A great brand”
J, Dorchester
Frequently Asked Questions
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
The Flutterby Promise
- At Flutterby, we believe that beautiful earrings should feel as good as they look.
- Every piece is thoughtfully designed and crafted to meet our high-quality standards, and we back that with a one-year guarantee for complete peace of mind.
- From our branded anti-tarnish packaging to our handwritten gift notes and direct dispatch service, the Flutterby experience is built around the details that matter.
- We are here to make sure your jewellery arrives with you beautifully, and stays that way.
