Saving
Get 10% off your first order
Silver Necklace Layering Set
Sterling silver
Add to wishlist
Regular price
£152.00
Take the guesswork out of which necklaces look good together and shop this silver necklace layering set. It's a 'ready to go' combination of necklaces to layer: the Tilly Silver Disc, the Twisted Circle in silver (in the middle) and the Silver T Bar (the one at the bottom). We have created a set to make it easy for you to wear together; you save when you buy 2 or 3 as a set.
These 3 bestselling necklaces balance each other to create the perfect layered look – that’s why they work so well together. Choose all 3 in this set for the special price of £213 (saving £18) or you can choose 2 of the 3 to layer together, also with savings.
Choose your ideal combo or you can also follow the links to choose any of these gorgeous silver necklaces to buy individually.
From the top:
- Tilly Silver Disc - delicate chain with pretty discs - adjustable from 40.5cm - 45.5cmcm (£50)
- Twisted Circle in silver - strung on an 46cm / 18" satellite chain, made of sterling silver. (£68)
- Silver T Bar hangs on adjustable sterling silver chain which extends up to 70cm. (£113)
Buy all three necklaces for £213 saving £18
Buy Tilly Disc and Twisted circle for £108 saving £10
Buy Twisted circle and T bar for £170 saving £11
Buy Tilly Disc and T bar for £152 saving £11
Choose An Option
Sterling silver
Tilly necklace - 34.5cm to 45cm
Twisted circle necklace - 46cm
Silver T bar necklace - 51cm
Other length chains are available
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
All orders are packaged in smart gift box with anti-tarnish pouch. Click here for additional gift wrapping with ribbon.
Regular price
£152.00
Take the guesswork out of which necklaces look good together and shop this silver necklace layering set. It's a 'ready to go' combination of necklaces to layer: the Tilly Silver Disc, the Twisted Circle in silver (in the middle) and the Silver T Bar (the one at the bottom). We have created a set to make it easy for you to wear together; you save when you buy 2 or 3 as a set.
These 3 bestselling necklaces balance each other to create the perfect layered look – that’s why they work so well together. Choose all 3 in this set for the special price of £213 (saving £18) or you can choose 2 of the 3 to layer together, also with savings.
Choose your ideal combo or you can also follow the links to choose any of these gorgeous silver necklaces to buy individually.
From the top:
- Tilly Silver Disc - delicate chain with pretty discs - adjustable from 40.5cm - 45.5cmcm (£50)
- Twisted Circle in silver - strung on an 46cm / 18" satellite chain, made of sterling silver. (£68)
- Silver T Bar hangs on adjustable sterling silver chain which extends up to 70cm. (£113)
Buy all three necklaces for £213 saving £18
Buy Tilly Disc and Twisted circle for £108 saving £10
Buy Twisted circle and T bar for £170 saving £11
Buy Tilly Disc and T bar for £152 saving £11
Choose An Option
Sterling silver
Tilly necklace - 34.5cm to 45cm
Twisted circle necklace - 46cm
Silver T bar necklace - 51cm
Other length chains are available
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
Silver Necklace Layering Set
Key Features:
- Three bestselling sterling silver necklaces curated to layer effortlessly.
- Choose all three or select your preferred pair with exclusive set savings.
- Adjustable chain lengths designed for balanced, considered layering.
- Complimentary luxury gift packaging with optional handwritten note.
A Considered Silver Layering Collection
Our curated Silver Necklace Set brings together three distinct designs that naturally complement one another. Choose the full trio for a complete layered look or select two pieces to create your own combination. Each option has been thoughtfully styled to sit at different lengths, allowing the necklaces to fall neatly along the neckline. When purchased as a set, you enjoy exclusive savings, making it a practical and elegant way to build your silver collection.
Crafted for Balance and Versatility
Each necklace is crafted in sterling silver and designed to be worn alone or layered. The Tilly Silver Disc adjusts from 14.5cm to 45cm, offering flexibility for everyday wear. The Twisted Circle sits at 46cm on a refined satellite chain, adding subtle structure. The Silver T Bar extends up to 70cm, creating length and contrast within your stack. Together, they create dimension without overwhelming. Individually, each piece offers understated simplicity.
Silver Necklace Layering Set · Sterling Silver · Flutterby Jewellery
Three Sterling Silver Necklaces. One Layered Look. Choose Your Combination.
Layering necklaces sounds simple - but finding pieces that actually work together takes time, trial and experience. Flutterby have done that work for you. These three sterling silver necklaces have been chosen because the lengths work, the styles work, and when you put them on together they look genuinely fabulous. No guesswork. No wondering if the lengths clash or the styles compete. Just put them on and enjoy the look. Every necklace also works beautifully worn on its own.
Elements |
★ Best ValueAll Three Together£213 |
Delicate Pairing
Tilly + Twisted Circle£108 |
Biggest Contrast
Tilly + T Bar£152 |
Statement Pairing
Twisted Circle + T Bar£170 |
|---|---|---|---|---|
| What you get | All three necklaces - Tilly Silver Disc, Silver Twisted Circle and Silver T Bar - the complete layered silver look in one purchase.
The complete set.
|
Two necklaces - the Tilly Silver Disc and the Silver Twisted Circle. A close-together, subtly layered top-to-middle combination. | Two necklaces - the Tilly Silver Disc and the Silver T Bar. The shortest and the longest piece together for a dramatic length contrast. | Two necklaces - the Silver Twisted Circle and the Silver T Bar. Two statement pendants at mid and long lengths. |
| The layered look | Three distinct layers - discs at the base of the neck, twisted circle in the mid-range, T bar hanging long. Each layer has a different character and they progress beautifully from top to bottom.
Three styles · Three lengths.
|
Two close layers - the Tilly sits at 40.5–45.5cm and the Twisted Circle at 46cm. They sit near each other, creating a subtler layered effect with two very different necklaces close together. | Two wide-apart layers - the Tilly sits short at the base of the neck and the T Bar sits long. A bold two-layer look with a clear gap between them and a strong visual contrast between the disc detail and the T bar.
Biggest length contrast.
|
Two mid-to-long layers - the Twisted Circle sits at 46cm and the T Bar sits below it. Both are statement pendants that each hold their own - a confident, contemporary layered look. |
| Necklaces included | ✓ Tilly Silver Disc (£50). ✓ Silver Twisted Circle (£68). ✓ Silver T Bar (£113). |
✓ Tilly Silver Disc (£50). ✓ Silver Twisted Circle (£68). |
✓ Tilly Silver Disc (£50). ✓ Silver T Bar (£113). |
✓ Silver Twisted Circle (£68). ✓ Silver T Bar (£113). |
| Saving | £231 separately → £213 together. Save £18. | £118 separately → £108 together. Save £10. | £163 separately → £152 together. Save £11. | £181 separately → £170 together. Save £11. |
| Lengths | Tilly: 40.5–45.5cm (4 fastening points). Twisted Circle: 46cm fixed T Bar: adjustable up to 70cm. |
Tilly: 40.5–45.5cm. Twisted Circle: 46cm. Two close lengths - a subtle two-layer effect. |
Tilly: 40.5–45.5cm. T Bar: adjustable up to 70cm. Maximum length contrast between the two pieces. |
Twisted Circle: 46cm fixed. T Bar: adjustable up to 70cm. A clear gap between the two statement pendants. |
| The T Bar chain | The T Bar in this set comes on the upgraded adjustable chain extending to 70cm. Slide the ball up and down the chain to set the T bar charm at exactly the right length for your look. | No T Bar in this pairing. | The T Bar adjustable chain extends to 70cm - the length contrast between the short Tilly and the adjustable-length T Bar is what gives this pairing its distinctive character.
Adjustable to 70cm.
|
The T Bar adjustable chain extends to 70cm - sits below the fixed 46cm Twisted Circle and anchors the layered look at the bottom.
Adjustable to 70cm.
|
| Character & style | Varied and complete. Three different pendant styles - discs, a sculptural circle, a classic bar - create a look with movement, visual interest and considered structure. The most versatile option for different outfits and occasions. | Delicate and close-knit. The disc and circle pendants sit near each other and create a layered look that is subtle rather than dramatic - perfect for everyday wear and more understated occasions. | Bold and contrasted. The gap between the short Tilly and the long-hanging T Bar creates a dramatic two-layer look that draws the eye and makes an impact. Works especially well with open necklines. | Contemporary and strong. The twisted circle and the T bar are both confident pieces - worn together they create a statement layered look with two geometric forms at different levels. |
| Best for | Maximum layering impact · Birthday or special occasion gift · Everyday versatility · Any neckline · Complete the look once and for all.
Best overall choice.
|
Everyday layering · Subtle looks · High necklines · Those new to layering · Budget-conscious starting point. | Open and V necklines · Statement dressing · Those who want a dramatic two-layer effect · Gifting a show-stopping combination. | Contemporary style · Statement looks · Casual-to-dressy versatility · Those who prefer stronger pendants over the Tilly disc. |
| Worn individually | Each necklace is a strong individual piece - all three work beautifully worn solo as well as layered together.
Three necklaces · Endless options.
|
Both necklaces work well worn individually - the Tilly as an everyday layering necklace, the Twisted Circle as a daily wear pendant. | Both work well solo - the Tilly as an everyday piece, the T Bar as a standalone statement necklace at any length on the adjustable chain. | Both are statement pieces worn individually - the Twisted Circle as an everyday pendant, the T Bar solo at any length. |
| Customer review | "THE perfect necklace to layer with - I have had so many compliments on it. Definitely my current go-to."- Verified customer on the T Bar ★★★★★ | "Stylish everyday necklace that feels special every time I put it on. I love it so much I also have it in gold."- Kate, on the Twisted Circle ★★★★★ | "Great for layering with finer pieces or wearing on its own as a statement. Just what I was looking for."- Verified customer ★★★★★ | "Stylish everyday necklace that feels special every time I put it on."- Kate, on the Twisted Circle ★★★★★ |
| Metal | All three: 925 sterling silver throughout. Stamped 925 to confirm purity. Clean with a silver polishing cloth. | Both: 925 sterling silver. Clean with a silver polishing cloth. | Both: 925 sterling silver. Clean with a silver polishing cloth. | Both: 925 sterling silver. Clean with a silver polishing cloth. |
| Free delivery | ✓ All combinations qualify for free UK delivery (all over £75). | ✓ Free UK delivery - £108 qualifies. | ✓ Free UK delivery - £152 qualifies. | ✓ Free UK delivery - £170 qualifies. |
| Gift packaging | ✓ Each necklace in its own eco-friendly branded gift box with anti-tarnish pouch · Free ribbon gift wrap · Handwritten note · Direct despatch to recipient. | ✓ Same eco-friendly gift packaging on each piece. | ✓ Same eco-friendly gift packaging on each piece. | ✓ Same eco-friendly gift packaging on each piece. |
| Returns & guarantee | ✓ 100-day no-quibble returns · 1-year quality guarantee on all three pieces. | ✓ 100-day returns · 1-year guarantee on both pieces. | ✓ 100-day returns · 1-year guarantee on both pieces. | ✓ 100-day returns · 1-year guarantee on both pieces. |
| Verdict | The right choice if you want the complete layered look, the biggest saving and the most versatility - three necklaces that work together as a set and each hold their own worn alone.
Best value · Most versatile.
|
The right choice if you want a subtle, close-together layered look or are starting your layering collection and want to add the T Bar later. | The right choice if you want drama and contrast - the short disc necklace and the long T Bar create the most visually striking two-layer combination in the set. | The right choice if you prefer stronger statement pendants and want a confident, contemporary layered look without the shorter Tilly disc. |
| Add to cart - £213 | Add to cart - £108 | Add to cart - £152 | Add to cart - £170 |
A Considered Silver Layering Collection
Our Curated Silver Necklace Set brings together three distinct designs that naturally complement one another. Choose the full trio for a complete layered look or select two pieces to create your own combination. Each option has been thoughtfully styled to sit at different lengths, allowing the necklaces to fall neatly along the neckline. When purchased as a set, you enjoy exclusive savings, making it a practical and elegant way to build your silver collection.
Crafted for Balance and Versatility
Each necklace is crafted in sterling silver and designed to be worn alone or layered. The Tilly Silver Disc adjusts from 14.5cm to 45cm, offering flexibility for everyday wear. The Twisted Circle sits at 46cm on a refined satellite chain, adding subtle structure. The Silver T Bar extends up to 70cm, creating length and contrast within your stack. Together, they create dimension without overwhelming. Individually, each piece offers understated simplicity.
Testimonials
“Many thanks for your good service and care”
Lisa, Kent
“The jewellery is beautifully made and the customer service is second to none”
Camilla R
“A great brand”
J, Dorchester
Frequently Asked Questions
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
The Flutterby Promise
- Thoughtful Design: Every necklace is proportioned to layer comfortably. We focus on harmony between length, scale, and detail so your jewellery feels intentional and balanced.
- Sterling Silver Quality: Crafted in sterling silver for lasting shine and everyday wear. Each piece is made to feel refined, wearable, and enduring within your collection.
- Effortless Styling Guidance: We curate combinations that remove uncertainty from layering. Inspired by a calm, modern aesthetic, our sets make styling feel straightforward and considered.
- Beautiful Presentation: Your jewellery arrives in an anti-tarnish pouch inside our signature gift box. Complimentary gift wrapping, satin ribbon, and handwritten gift notes are available, with direct dispatch to your recipient if required.
