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Gold Coin Necklace
Gold fill
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Regular price
£113.00
Our necklace with gold coin pendant is one of Flutterby's most admired pieces, and it is easy to see why. Crafted in gold fill, this on-trend gold coin necklace features a hand-finished 1.5cm coin pendant on an unusual, characterful chain design. The adjustable length means it can be worn close to the collarbone or longer, making it as versatile as it is beautiful. A confident, considered piece presented in Flutterby's signature luxury gift packaging.
Gold fill, necklaces measures 45cm - use clasp to clip into links in the chain to make it shorter if you wish. Coin measures 1.5cm diameter.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
All orders are packaged in smart gift box with anti-tarnish pouch. Click here for additional gift wrapping with ribbon.
Regular price
£113.00
Our necklace with gold coin pendant is one of Flutterby's most admired pieces, and it is easy to see why. Crafted in gold fill, this on-trend gold coin necklace features a hand-finished 1.5cm coin pendant on an unusual, characterful chain design. The adjustable length means it can be worn close to the collarbone or longer, making it as versatile as it is beautiful. A confident, considered piece presented in Flutterby's signature luxury gift packaging.
Gold fill, necklaces measures 45cm - use clasp to clip into links in the chain to make it shorter if you wish. Coin measures 1.5cm diameter.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
Gold Coin Necklace
Key Features:
- Necklace with detachable gold coin pendant crafted in gold fill for a rich, enduring finish.
- Hand-finished coin pendant measuring 1.5cm in diameter, with a beautifully considered texture.
- Chain measures 45cm with multiple clasp points to adjust the length as desired.
- This detachable coin charm necklace comes with complimentary luxury gift packaging with optional free gift wrapping.
A Coin Pendant That Earns Its Place
This gold coin pendant necklace is the kind of piece that draws admiring looks without asking for them. The hand-finished coin sits with quiet confidence at the neckline, balanced by an unusual chain design that adds character without competing. Whether you are dressing for a relaxed weekend or something more occasion-led, this necklace with gold coin detail brings effortless polish and a touch of personality to any look.
Wear It Your Way
As an adjustable gold coin pendant necklace, the Flutterby gold coin design adapts naturally to your preferred styling. Clip the clasp into one of the shorter chain links to wear this gold coin pendant necklace wear as choker length, sitting neatly against the collarbone for a modern, close-fitting finish. Alternatively, allow it to fall to its full 45cm length for a relaxed, layered look. This gold fill coin necklace is equally at home worn alone as it is paired with finer chains or a longer pendant for a curated stack.
Coin Necklaces · Flutterby Jewellery · Gold Fill & Sterling Silver
Gold Coin Necklace vs Silver Coin Necklace - Which Is Right for You?
Both feature a coin pendant on an adjustable chain, and both can be worn from choker length to 45–46cm. The gold version is made in gold fill - more gold than plating - with a hand-finished coin on an unusual chain design. The silver version is 925 sterling silver with a double-sided Roman coin on a classic paperclip chain. Here is exactly how they compare.
Elements |
More Gold Than Plating
Gold Coin Necklacefrom £113 |
Sterling Silver
Silver Coin Necklacefrom £108 |
|---|---|---|
| Style |
On-trend, distinctive - an unusual chain design with a hand-finished coin pendant that sits beautifully on the neck. A genuine everyday go-to.
Unusual chain design.
|
Classic and refined - a Roman design coin on a clean paperclip chain. Timeless rather than trend-led. |
| Chain design | Unusual link design - distinctive in its own right, not a standard chain. The necklace draws the eye even before you notice the coin. Chain is a design feature. |
Paperclip chain - a clean, flat-link style that sits neatly and suits both casual and smart outfits. |
| Coin pendant | Hand-finished gold fill coin, 1.5cm diameter - detachable, so the chain can also be worn alone as a standalone piece. Two looks in one. |
Roman design sterling silver coin, 1.7cm diameter - double-sided with no reverse, and has a pleasing weight to it. |
| Coin detachable | ✓ Yes - wear with the coin or remove it and wear the chain alone. | Fixed pendant. |
| Material |
Gold fill - more gold than plating, bonded to base metal under heat and pressure.
More gold than plating.
|
925 sterling silver - hallmarked, high-quality silver throughout. |
| Durability | Gold fill is far more resistant to tarnishing and wear than standard gold plating - a better long-term choice for everyday wear. | Sterling silver is highly durable and long-lasting with proper care. Avoid prolonged contact with water and chemicals. |
| Best suited to | Warm and olive skin tones · Those who wear gold jewellery · Warm outfit tones. | Cool and fair skin tones · Those who wear silver jewellery · Cooler or neutral outfit tones. |
| Skin sensitivity | Gold fill contains base metals such as brass. Nickel compliant and generally well-tolerated, but if you have a metal allergy contact us before ordering. | 925 sterling silver - one of the kinder metals for sensitive skin. Contact us if you have any concerns before ordering. |
| Length range |
Up to 46cm - clip the trigger clasp into any chain link to wear shorter, as short as a choker.
Wears from choker to 46cm.
|
45cm - clip the clasp into any link to wear shorter, including as a choker. |
| Outfit versatility | T-shirts · Casual knits · Business suits · Evening outfits · Layers with other necklaces. | Casual daywear · Smart occasions · Layers well with other silver pieces. |
| Necklines | Works with most necklines - adjust the length to suit crew, V-neck, shirt collar, or open neckline. | Works with most necklines at its adjustable lengths. |
| Packaging | ✓ Eco-friendly branded gift box with anti-tarnish pouch and care card. | ✓ Branded gift box with anti-tarnish pouch. |
| Gift wrapping | ✓ Free satin ribbon · Handwritten note · Direct despatch to recipient anywhere in the UK. | ✓ Free gift wrapping available. |
| UK delivery | 2nd class tracked £3.95 · 24-hour tracked £5.95 · Free on orders over £75. Qualifies for free delivery. |
2nd class tracked £3.95 · 24-hour tracked £5.95 · Free on orders over £75. |
| Returns & guarantee | ✓ 100-day no-quibble returns · 1-year quality guarantee 3× industry standard returns. |
✓ 100-day returns · 1-year guarantee. |
| Customer verdict | "Really love my gold chain and coin necklace recently bought from Flutterby and it has been admired greatly." - Caroline Fraser ★★★★★ Google Review, April 2025. |
Contact Flutterby if you would like to know more - 07890 348196. |
| Add to Cart - from £113 | Add to Cart - from £108 |
More gold than plating - what gold fill actually means.
Standard gold plating is a very thin layer that can fade or chip with regular wear. Gold fill has more gold than plating- a thick layer of real gold mechanically bonded to a base metal core under heat and pressure. For a necklace worn every day, the difference is significant. The Gold Coin Necklace is made in gold fill and is covered by a one-year quality guarantee and 100-day no-quibble returns.
One necklace, many ways to wear it.
Adjustable Length Guide
The Gold Coin Necklace measures up to 46cm at its longest - a classic necklace length that sits just below the collarbone. To make it shorter, simply clip the trigger clasp into any other link in the chain. Worn at its shortest it sits as a choker; at mid-length it works as a collarbone necklace; at full length it layers beautifully with other pieces. There is no bespoke sizing or extra ordering needed - the adjustment is built into the chain design itself and takes seconds.
Questions & Answers
Frequently Asked About the Gold Coin Necklace
Two things set it apart. The chain is unusual - not a standard link design, and distinctive enough that it draws the eye in its own right. And the hand-finished coin pendant is detachable, which means you get two looks from one necklace: the full coin necklace, or the chain worn alone. Made in gold fill, it is also a far more durable choice for everyday wear than a gold-plated alternative.
Two things set it apart. The chain is unusual - not a standard link design, and distinctive enough that it draws the eye in its own right. And the hand-finished coin pendant is detachable, which means you get two looks from one necklace: the full coin necklace, or the chain worn alone. Made in gold fill, it is also a far more durable choice for everyday wear than a gold-plated alternative.
The Gold Coin Necklace is made in gold fill with a hand-finished coin (1.5cm) on an unusual adjustable chain, and the coin is detachable. The Silver Coin Necklace is made in 925 sterling silver with a Roman design double-sided coin (1.7cm) on a paperclip chain. The gold version is more on-trend and distinctive in its chain design; the silver version is more classic and traditional in feel. Both can be adjusted to different lengths by clipping the clasp into different links.
The Gold Coin Necklace is made in gold fill with a hand-finished coin (1.5cm) on an unusual adjustable chain, and the coin is detachable. The Silver Coin Necklace is made in 925 sterling silver with a Roman design double-sided coin (1.7cm) on a paperclip chain. The gold version is more on-trend and distinctive in its chain design; the silver version is more classic and traditional in feel. Both can be adjusted to different lengths by clipping the clasp into different links.
Yes - the coin pendant on the Gold Coin Necklace is detachable. This gives you two distinct looks from one piece: the full coin necklace, or the chain worn alone as a standalone piece.
Yes - the coin pendant on the Gold Coin Necklace is detachable. This gives you two distinct looks from one piece: the full coin necklace, or the chain worn alone as a standalone piece.
To shorten the Gold Coin Necklace, clip the trigger clasp into any other link in the chain. This lets you wear it anywhere from choker length up to 46cm. No tools needed - the adjustment is built into the chain design and takes seconds.
To shorten the Gold Coin Necklace, clip the trigger clasp into any other link in the chain. This lets you wear it anywhere from choker length up to 46cm. No tools needed - the adjustment is built into the chain design and takes seconds.
Gold fill has more gold than plating. With standard gold plating, a very thin layer of gold is applied by electroplating and can wear off with regular use. Gold fill has a thick layer of real gold bonded to the base metal under heat and pressure - it is far more resistant to tarnishing, fading and everyday wear. For a necklace worn daily, gold fill is a significantly better long-term investment.
Gold fill has more gold than plating. With standard gold plating, a very thin layer of gold is applied by electroplating and can wear off with regular use. Gold fill has a thick layer of real gold bonded to the base metal under heat and pressure - it is far more resistant to tarnishing, fading and everyday wear. For a necklace worn daily, gold fill is a significantly better long-term investment.
Gold fill contains base metals such as brass at its core. It is nickel compliant and generally well-tolerated for everyday wear. However, if you have a metal allergy we would recommend caution - contact us on 07890 348196 before ordering and we can suggest alternative pieces from our sterling silver or gold vermeil range which may be more suitable.
Gold fill contains base metals such as brass at its core. It is nickel compliant and generally well-tolerated for everyday wear. However, if you have a metal allergy we would recommend caution - contact us on 07890 348196 before ordering and we can suggest alternative pieces from our sterling silver or gold vermeil range which may be more suitable.
It is a popular gift for birthdays, Christmas, graduations and as a treat for yourself or a friend. It arrives in an eco-friendly branded gift box with an anti-tarnish pouch and care card. Select free gift wrap at checkout and we will add satin ribbon and a handwritten note - and can despatch direct to the recipient anywhere in the UK.
It is a popular gift for birthdays, Christmas, graduations and as a treat for yourself or a friend. It arrives in an eco-friendly branded gift box with an anti-tarnish pouch and care card. Select free gift wrap at checkout and we will add satin ribbon and a handwritten note - and can despatch direct to the recipient anywhere in the UK.
Versatile, Wear-It-Your-Way Design: Your New Go-To Statement
The Gold Coin Necklace is the definition of effortless style with a modern edge. Crafted in durable gold fill; it features a beautifully hand-finished coin pendant that catches the light just enough to get noticed. The unique chain design adds subtle texture, giving this piece a fresh and contemporary feel; while keeping it timeless. It sits perfectly on the neckline - polished, flattering and easy to wear. From relaxed T-shirts to tailored blazers and evening looks, this necklace moves seamlessly with your wardrobe.
Gold Coin Necklace : Adjustable Style with Timeless Charm
Thanks to the clever link chain and trigger clasp; you can adjust the length by clipping onto different links, wearing it as short as a choker or as long as 46 cm (18″). That means one necklace, multiple styling options! Layer it for a curated stack or let it shine solo as your everyday signature. Loved by customers and admired for its standout simplicity; this Gold Coin Necklace is more than a trend. It is the piece you will reach for again and again.
Testimonials
“Many thanks for your good service and care”
Lisa, Kent
“The jewellery is beautifully made and the customer service is second to none”
Camilla R
“A great brand”
J, Dorchester
Frequently Asked Questions
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
The Flutterby Promise
- Every one of these gold-filled coin necklaces arrives in a branded anti-tarnish pouch within a smart Flutterby gift box, finished to our signature standard.
- Crafted in gold fill for lasting warmth and shine, this detachable coin charm necklace piece is designed to be worn daily and treasured beyond the occasion, with optional satin ribbon gift wrapping available.
