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Gold Ibiza Earrings
Gold plated sterling silver
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Regular price
£48.00
The pretty huggie hoop is decorated with a rectangular cubic zirconia drop that catches the light beautifully, and the charm slides on and off with ease whenever you want to change things up. Fancy something sparkly for a party, or something simpler for your nine to five? With this pair, you get both. Sterling silver with 14K gold plating keeps them comfortable and ready for daily wear, wherever your day happens to take you. Once you've discovered the joy of two looks in one, there's no going back.
All orders are packaged in smart gift box with anti-tarnish pouch. Click here for additional gift wrapping with ribbon.
Sterling silver with 14K gold plating, detachable cubic zirconia charm drop. Earring measures 2.1cm.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
Regular price
£48.00
The pretty huggie hoop is decorated with a rectangular cubic zirconia drop that catches the light beautifully, and the charm slides on and off with ease whenever you want to change things up. Fancy something sparkly for a party, or something simpler for your nine to five? With this pair, you get both. Sterling silver with 14K gold plating keeps them comfortable and ready for daily wear, wherever your day happens to take you. Once you've discovered the joy of two looks in one, there's no going back.
Sterling silver with 14K gold plating, detachable cubic zirconia charm drop. Earring measures 2.1cm.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
Gold Ibiza Earrings
Key Features:
- Sterling silver base with 14K gold plating for a warm, lasting shine.
- Detachable rectangular cubic zirconia charm drop for two looks in one pair.
- Secure, comfortable huggie fit that sits neatly against your earlobe all day.
- True sparkly huggie earrings gold styling that move easily from day to night.
Two Looks, One Pair of Earrings
Versatility is what makes these huggie drop earrings gold such a favourite with our customers. Fancy a bit of sparkle? Slide the cubic zirconia charm on for a party, a dinner out or a special celebration, and watch the rectangular drop catch the light with every turn of your head. Prefer something simpler? Take the charm off and you're left with a neat, polished huggie that works effortlessly with your everyday outfit, from desk to weekend plans. One purchase, two entirely different earring moods. It's exactly the kind of easy, wearable styling we love to offer, and it means one pair really can do it all.
Designed for Everyday Sparkle
We know your jewellery should work as hard as you do, which is why these sparkly gold huggie earrings gift for women are designed with real life in mind. The huggie shape sits neatly on your earlobe securely, so they stay put through busy days and late nights alike, while the 14K gold plating over sterling silver gives a warm, luxurious finish. Heading into the office, meeting friends for coffee, or getting ready for a night out? This pair moves with you, adding a little glamour without ever feeling heavy or fussy to wear. They pack away neatly for travel too, so the sparkle can go wherever you're headed next.
Flutterby Jewellery - Gold Huggie Earring Guide
Sparkly Rectangle Charm, CZ Star
Sparkly Rectangle Charm, CZ Star
or Pearl Drop?
Three gold huggie earrings with charms; all different. This guide helps you find the right one.
Elements |
SPARKLY CHARMGold Ibiza Earrings |
Gold CZ Star Charm Huggie |
Kitty Gold Pearl Charm Huggie |
|---|---|---|---|
| Price | From £48. | From £48. | From £72. |
| Metal | Gold plated sterling silver. | Gold plated sterling silver. | Gold plated sterling silver. |
| Huggie and charm | Sparkly CZ huggie with a detachable sparkly rectangular CZ charm. | Huggie with an integral CZ star charm; charm is not detachable. | Huggie with a detachable freshwater pearl drop charm. |
| Charm detachable | ✓ Rectangular CZ charm slides on and off; wear with or without. | Star charm is integral to the huggie; it cannot be removed. | ✓ Pearl charm is detachable; wear with or without. |
| Charm size | Larger rectangular charm; a more substantial drop. | Smaller star charm; a more delicate drop. | Freshwater pearl drop; elegant and classic. |
| Sparkle | CZ sparkle on both the huggie and the rectangular charm; maximum sparkle. | CZ sparkle on both the huggie and the rectangular charm; maximum sparkle. | No CZ; pearl lustre rather than sparkle. |
| Total length | 2.1cm total. | 21mm total drop. | 12mm huggie diameter; 17mm pearl drop. |
| Character | Glamorous and sparkly: sparkly huggie earrings gold with a statement rectangular CZ drop for day or evening. | Playful and celestial: CZ star charm in warm gold; a smaller, more understated sparkle. | Classic and feminine: pearl drop huggie; no sparkle; timeless elegance. |
| Also in silver | ✓ Ibiza Silver Earrings. | ✓ Silver CZ Star Charm Huggie. | ✓ Kitty Silver Pearl Charm. |
| Best for | Sparkly huggie earrings gold; huggie drop earrings gold; sparkly gold huggie earrings gift for women. | CZ star huggie; gold star earrings; celestial huggie gift. | Pearl huggie earrings; elegant gold huggie; pearl earrings gift. |
| Gift wrapping | ✓ Free. | ✓ Free. | ✓ Free. |
| Returns | ✓ 100 days. | ✓ 100 days. | ✓ 100 days. |
| Guarantee | ✓ One year. | ✓ One year. | ✓ One year. |
| Add To Cart - from £48 | Add To Cart - from £48 | Add To Cart - from £72 |
Sparkly Huggie Earrings Gold: Two Looks in One
The Gold Ibiza Earrings are sparkly huggie earrings gold in gold plated sterling silver. A sparkly CZ huggie with a detachable sparkly rectangular CZ charm that slides on and off. Wear the charm for a glamorous drop earring look; remove it for a more understated sparkly huggie for everyday. Two looks from one pair of earrings. A customer describes the silver version as the best earrings she has ever bought; so elegant and wearable.
Huggie Drop Earrings Gold: Rectangle vs Star
Both the Gold Ibiza Earrings and the Gold CZ Star Charm Huggie are gold huggie earrings with CZ sparkle. The Ibiza has a larger detachable rectangular charm; maximum sparkle, wear with or without. The CZ Star has a smaller integral star charm that cannot be removed; a more celestial, delicate look. Same price; very different characters.
Sparkle or Pearl: Which Charm Huggie?
The Gold Ibiza Earrings and the Kitty Gold Pearl Charm Huggie both have detachable charms on a gold plated sterling silver huggie. The Ibiza has a sparkly rectangular CZ charm; glamorous and eye-catching. The Kitty has a freshwater pearl drop; classic and elegant with no sparkle. The choice is sparkle or pearl.
A Sparkly Gold Huggie Earrings Gift for Women
With free gift wrapping, a 100-day return window and a one year guarantee, the Gold Ibiza Earrings arrive beautifully packaged. A fabulous sparkly gold huggie earrings gift for women; CZ sparkle on both the huggie and the detachable rectangular charm makes these a standout gift. Also available in sterling silver at the same price.
Questions & Answers
Frequently Asked About the
Gold Ibiza Earrings
The Gold Ibiza Earrings are sparkly huggie earrings gold in gold plated sterling silver. A sparkly CZ huggie with a detachable sparkly rectangular CZ charm that slides on and off. Wear them with or without the charm for two different looks with the same pair. 2.1cm. Elegant, wearable and full of sparkle; perfect as sparkly gold huggie earrings for everyday or occasions.
The Gold Ibiza Earrings are sparkly huggie earrings gold in gold plated sterling silver. A sparkly CZ huggie with a detachable sparkly rectangular CZ charm that slides on and off. Wear them with or without the charm for two different looks with the same pair. 2.1cm. Elegant, wearable and full of sparkle; perfect as sparkly gold huggie earrings for everyday or occasions.
Both are gold plated sterling silver sparkly huggie earrings at from £48. The Gold Ibiza Earrings have a larger detachable sparkly rectangular CZ charm that slides on and off; wear it with or without. The Gold CZ Star Charm Huggie has a smaller integral CZ star charm that cannot be removed. Choose the Ibiza for a larger sparkly rectangle charm and the versatility of wearing the huggie alone; choose the CZ Star for a smaller fixed star charm with a celestial feel.
Both are gold plated sterling silver sparkly huggie earrings at from £48. The Gold Ibiza Earrings have a larger detachable sparkly rectangular CZ charm that slides on and off; wear it with or without. The Gold CZ Star Charm Huggie has a smaller integral CZ star charm that cannot be removed. Choose the Ibiza for a larger sparkly rectangle charm and the versatility of wearing the huggie alone; choose the CZ Star for a smaller fixed star charm with a celestial feel.
Both have a detachable charm on a gold plated sterling silver huggie. The Gold Ibiza Earrings have a sparkly rectangular CZ charm; glamorous and eye-catching. The Kitty Gold Pearl Charm Huggie has a freshwater pearl drop charm; classic and elegant with no sparkle. Choose the Ibiza for CZ sparkle; choose the Kitty for pearl elegance.
Both have a detachable charm on a gold plated sterling silver huggie. The Gold Ibiza Earrings have a sparkly rectangular CZ charm; glamorous and eye-catching. The Kitty Gold Pearl Charm Huggie has a freshwater pearl drop charm; classic and elegant with no sparkle. Choose the Ibiza for CZ sparkle; choose the Kitty for pearl elegance.
Yes. The rectangular CZ charm on the Gold Ibiza Earrings slides on and off easily. Wear the sparkly huggie alone for a more understated everyday look; add the charm for a more glamorous drop earring effect for evenings or occasions. Two looks from one pair of earrings.
Yes. The rectangular CZ charm on the Gold Ibiza Earrings slides on and off easily. Wear the sparkly huggie alone for a more understated everyday look; add the charm for a more glamorous drop earring effect for evenings or occasions. Two looks from one pair of earrings.
Yes. With free gift wrapping, a 100-day return window and a one year guarantee, the Gold Ibiza Earrings arrive beautifully packaged. A fabulous sparkly gold huggie earrings gift for women; the detachable rectangular CZ charm gives two looks in one. Also available in sterling silver.
Yes. With free gift wrapping, a 100-day return window and a one year guarantee, the Gold Ibiza Earrings arrive beautifully packaged. A fabulous sparkly gold huggie earrings gift for women; the detachable rectangular CZ charm gives two looks in one. Also available in sterling silver.
Store your Gold Ibiza Earrings in an anti-tarnish pouch in a cool dry place. Avoid contact with sprays, lotions and make up and remove before showering and swimming. To clean, gently rub with a microfibre cloth. Do not use a silver polishing cloth on gold plated pieces. Your earrings come with a one year guarantee.
Store your Gold Ibiza Earrings in an anti-tarnish pouch in a cool dry place. Avoid contact with sprays, lotions and make up and remove before showering and swimming. To clean, gently rub with a microfibre cloth. Do not use a silver polishing cloth on gold plated pieces. Your earrings come with a one year guarantee.
The Perfect Gift, Beautifully Wrapped
Looking for a thoughtful gift for someone special? Choose our free gift wrapping, complete with a handwritten note, to make these sparkly gold huggie earrings gift for women feel truly special, delivered straight to their door if you wish, saving you the time and hassle of sending it yourself. We'll then additionally gift wrap the box, adding satin ribbon so it's ready for you to give. Just add your chosen message if you'd like us to handwrite a note, and we can despatch it direct to the recipient on your behalf, ensuring your gift reaches that loved one swiftly and beautifully presented.
Why These Earrings Belong in Your Collection
These sparkly huggie earrings gold pieces are the kind you'll reach for again and again, whatever's on the calendar that week. The detachable charm means these huggie drop earrings gold adapt to your day rather than the other way around, moving effortlessly from morning meetings to evening plans without a second thought. Finished in 14K gold plating over sterling silver and measuring a neat 2.1cm, they sit comfortably against your ear while still making a subtle statement. Pop the charm on for a celebration, or leave it off for something quieter, the choice is entirely yours. A brilliant addition to your own jewellery box, and an equally brilliant gift for someone you love. Once you try them, we think they'll become a firm favourite in your everyday rotation.
Testimonials
“Many thanks for your good service and care”
Lisa, Kent
“The jewellery is beautifully made and the customer service is second to none”
Camilla R
“A great brand”
J, Dorchester
Frequently Asked Questions
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
The Flutterby Promise
- At Flutterby, we take great care to make sure every piece of our jewellery meets our high-quality standards before it reaches you. Each pair is designed to be worn and loved for years to come, backed by our one-year guarantee for extra peace of mind.
- Choosing Flutterby means choosing jewellery that's thoughtfully finished, genuinely versatile and made to become part of your everyday story.
- It's why so many of our customers come back to us time and time again for their next piece.
