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Silver Satellite Chain Bracelet
Sterling Silver Chain Bracelet
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Regular price
£38.00
Our silver satellite chain bracelet is a pretty dainty silver chain bracelet, and it's easy to see why it's become such a favourite. Small polished silver balls sit along a fine, delicate chain, catching the light with every little movement of your wrist. It looks beautiful on its own, but it's just as happy layered with your other favourite pieces. Whether you're treating yourself or looking for a delicate silver bracelet gift for women, this satellite chain ticks every box for effortless, everyday elegance.
All orders are packaged in smart gift box with anti-tarnish pouch. Click here for additional gift wrapping with ribbon.
Wear this bracelet 16cm - 19cm.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
Regular price
£38.00
Our silver satellite chain bracelet is a pretty dainty silver chain bracelet, and it's easy to see why it's become such a favourite. Small polished silver balls sit along a fine, delicate chain, catching the light with every little movement of your wrist. It looks beautiful on its own, but it's just as happy layered with your other favourite pieces. Whether you're treating yourself or looking for a delicate silver bracelet gift for women, this satellite chain ticks every box for effortless, everyday elegance.
Wear this bracelet 16cm - 19cm.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
Silver Satellite Chain Bracelet
Key Features:
- A dainty silver chain bracelet finished with small polished balls that catch the light beautifully.
- Sits comfortably at 16cm to 19cm, so it's ready for everyday wear.
- A thin silver chain bracelet for stacking, layering effortlessly with your other favourite pieces.
- Backed by our one-year guarantee, so you can choose it with total confidence.
Styled for Every Day
Good silver jewellery should feel like second nature, and that's exactly the thought behind this design. The fine chain and softly polished balls give it a subtle shimmer that never feels overdone, whether you're heading into the office or out for the evening. As a dainty silver chain bracelet, it sits neatly and comfortably on the wrist without ever feeling heavy or fussy. Pop it on in the morning, and you'll barely think about it again, safe in the knowledge it'll still be looking lovely, ready for whatever the day brings.
A Customer Favourite for Stacking
Once you start stacking bracelets, it's genuinely hard to stop, and this piece has become something of a customer favourite for exactly that reason. As a thin silver chain bracelet for stacking, it layers effortlessly alongside chunkier links or other delicate chains without ever competing for attention. Wear it alone for understated polish, or build a wrist stack that tells your own story over time. Either way, this dainty silver chain bracelet brings a versatile, wearable sparkle that suits pretty much any outfit or occasion.
Free Gift Wrapping
Choose our free gift wrapping, complete with a handwritten note, to make this a thoughtful treat in the life of someone you love, delivered straight to their door if you'd like, saving you the time and hassle of sending it yourself. We'll then additionally gift-wrap the box, adding satin ribbon so that it's ready for you to give. Just add your chosen message if you'd like us to handwrite a note. We can also despatch directly to the recipient on your behalf, saving you the time of sending it on and making sure your chosen gift reaches that loved one swiftly.
Flutterby Jewellery - Silver Bracelet Stacking Guide
Find Your Perfect Dainty Silver Chain Bracelet
Three delicate sterling silver bracelets within £4 of each other. Plain, pearl or gemstone - this guide helps you choose the right one, or the right combination.
Elements |
★ CUSTOMER FAVOURITESilver Satellite Chain Bracelet |
Helena Pearl and Silver Bracelet |
Silver Peridot Bracelet |
|---|---|---|---|
| Price | From £38. | From £40. | From £42. |
| Metal | Sterling silver. | Sterling silver. | Sterling silver. |
| Design | Thin silver chain bracelet with small polished balls that catch the light; no stone. | Sterling silver chain with freshwater pearls; soft, luminous and feminine. | Delicate silver chain with lab grown peridot stones; a pretty pop of green colour. |
| Stone or detail | Small polished silver balls on chain; no stone. | Freshwater pearls set along the chain. | Lab grown peridot stones; August birthstone. |
| Colour | Cool silver only; understated and versatile. | Cool silver with creamy white pearl; timeless. | Cool silver with pretty green peridot stones. |
| Wrist fit | Wearable 16cm to 19cm. | Adjustable 17cm to 21cm via extender chain; generous fit range. | Two fastening points at 16cm and 18cm. |
| Good for stacking | ✓ Dainty silver chain bracelet; sits neatly alongside other bracelets without overpowering; a customer favourite. | ✓ A bestselling stacking bracelet; also worn beautifully alone. | ✓ Natural stacking partner for the Silver Satellite Chain; adds colour alongside the plain chain. |
| Character | Understated and very fine; thin silver chain bracelet for stacking that never overpowers. | Soft and feminine; a classic pearl look that works from everyday to bridal. | Delicate and colourful; a green gemstone bracelet with a lovely depth of colour. |
| Best for | Dainty silver chain bracelet; thin silver chain bracelet for stacking; fine silver chain bracelet gift for women. | Pearl lovers; bridal and bridesmaids; timeless silver gifting. | Gemstone lovers; August birthstone gift; peridot bracelet stacking. |
| Customer reviews | A customer favourite. | Natasha: "matched my Helena Pearl necklace perfectly and tied my whole bridal look together so beautifully. Delicate, classic." Lucy: "absolutely stunning; my daughter was thrilled with it". | Peridot is the August birthstone; said to symbolise loyalty, love and faithfulness. |
| Also in gold | ✓ Gold Satellite Chain Bracelet (from £38). | ✓ Helena Pearl and Gold Bracelet (from £40). | ✓ Gold Peridot Bracelet (from £45). |
| Gift wrapping | ✓ Free. | ✓ Free. | ✓ Free. |
| Returns | ✓ 100 days. | ✓ 100 days. | ✓ 100 days. |
| Guarantee | ✓ One year. | ✓ One year. | ✓ One year. |
| Add To Cart - from £38 | Add To Cart - from £40 | Add To Cart - from £42 |
A Dainty Silver Chain Bracelet: Customer Favourite
The Silver Satellite Chain Bracelet is a dainty silver chain bracelet in sterling silver. Small polished balls on a very fine chain catch the light beautifully. Wearable 16cm to 19cm. Understated and elegant; a customer favourite that sits neatly on the wrist without ever overpowering the look. The most delicate bracelet in this comparison.
Thin Silver Chain Bracelet for Stacking
The Silver Satellite Chain Bracelet is an excellent thin silver chain bracelet for stacking. Its delicate design sits neatly alongside other bracelets without competing for attention. Stack it with the Helena Pearl and Silver Bracelet for a plain chain alongside classic pearl; or with the Silver Peridot Bracelet for a fine silver chain alongside a pretty green gemstone. All three are sterling silver and designed to work beautifully together.
Plain, Pearl or Peridot: Which Silver Bracelet?
All three are sterling silver stacking bracelets within from £38 to from £42 of each other. The Silver Satellite Chain Bracelet is the plainest and finest; a very thin silver chain for everyday wear. The Helena Pearl and Silver Bracelet brings luminous pearl; timeless and perfect for bridal as well as everyday. The Silver Peridot Bracelet adds a pop of green colour from lab grown peridot stones. Buy one or stack all three together for a beautifully layered silver wrist look.
A Fine Silver Chain Bracelet Gift for Women
In sterling silver with free gift wrapping, a 100-day return window and a one year guarantee, the Silver Satellite Chain Bracelet arrives beautifully packaged. A thoughtful fine silver chain bracelet gift for women at an excellent price point. A customer favourite; also available in gold plated sterling silver at the same price.
Questions & Answers
Frequently Asked About the
Silver Satellite Chain Bracelet
The Silver Satellite Chain Bracelet is a dainty silver chain bracelet in sterling silver. Small polished silver balls on a fine chain catch the light beautifully. Wearable 16cm to 19cm. A customer favourite and a fine silver chain bracelet that stacks beautifully with other delicate silver bracelets. Also available in gold plated sterling silver.
The Silver Satellite Chain Bracelet is a dainty silver chain bracelet in sterling silver. Small polished silver balls on a fine chain catch the light beautifully. Wearable 16cm to 19cm. A customer favourite and a fine silver chain bracelet that stacks beautifully with other delicate silver bracelets. Also available in gold plated sterling silver.
Both are delicate sterling silver stacking bracelets at accessible price points. The Silver Satellite Chain Bracelet is a very thin silver chain with small polished balls; plain, understated and wearable 16 to 19cm. The Helena Pearl and Silver Bracelet has freshwater pearls along the chain; more feminine and classic, adjustable 17 to 21cm via an extender chain. Choose the Satellite for a plain chain look; choose the Helena for pearl elegance.
Both are delicate sterling silver stacking bracelets at accessible price points. The Silver Satellite Chain Bracelet is a very thin silver chain with small polished balls; plain, understated and wearable 16 to 19cm. The Helena Pearl and Silver Bracelet has freshwater pearls along the chain; more feminine and classic, adjustable 17 to 21cm via an extender chain. Choose the Satellite for a plain chain look; choose the Helena for pearl elegance.
Both are delicate sterling silver stacking bracelets. The Silver Satellite Chain Bracelet is a very thin plain chain with small polished balls; no stone. The Silver Peridot Bracelet has lab grown peridot stones for a pretty pop of green colour; two fastening points at 16cm and 18cm. Choose the Satellite for an understated plain silver look; choose the Peridot for colour and gemstone interest.
Both are delicate sterling silver stacking bracelets. The Silver Satellite Chain Bracelet is a very thin plain chain with small polished balls; no stone. The Silver Peridot Bracelet has lab grown peridot stones for a pretty pop of green colour; two fastening points at 16cm and 18cm. Choose the Satellite for an understated plain silver look; choose the Peridot for colour and gemstone interest.
Yes. The Silver Satellite Chain Bracelet is an excellent thin silver chain bracelet for stacking. The delicate design sits neatly alongside other bracelets; the Helena Pearl and Silver Bracelet and the Silver Peridot Bracelet are both natural stacking partners. The small polished balls catch the light and add subtle texture without bulk.
Yes. The Silver Satellite Chain Bracelet is an excellent thin silver chain bracelet for stacking. The delicate design sits neatly alongside other bracelets; the Helena Pearl and Silver Bracelet and the Silver Peridot Bracelet are both natural stacking partners. The small polished balls catch the light and add subtle texture without bulk.
Yes. In sterling silver with free gift wrapping, a 100-day return window and a one year guarantee, the Silver Satellite Chain Bracelet arrives beautifully packaged. A customer favourite; a thoughtful fine silver chain bracelet gift for women at an excellent price point. Also available in gold plated sterling silver.
Yes. In sterling silver with free gift wrapping, a 100-day return window and a one year guarantee, the Silver Satellite Chain Bracelet arrives beautifully packaged. A customer favourite; a thoughtful fine silver chain bracelet gift for women at an excellent price point. Also available in gold plated sterling silver.
Store your Silver Satellite Chain Bracelet in an anti-tarnish pouch in a cool dry place. Avoid contact with sprays, lotions and make up and remove before showering and swimming. If the silver develops a light tarnish, a gentle buff with a silver polishing cloth will restore the shine. Your bracelet comes with a one year guarantee.
Store your Silver Satellite Chain Bracelet in an anti-tarnish pouch in a cool dry place. Avoid contact with sprays, lotions and make up and remove before showering and swimming. If the silver develops a light tarnish, a gentle buff with a silver polishing cloth will restore the shine. Your bracelet comes with a one year guarantee.
Why You'll Love It
There's a reason this silver satellite chain has become such a firm favourite among our customers. Its fine profile and gently polished balls make it one of the most versatile pieces in our collection, easy to wear alone or stacked high with the rest of your jewellery box. As a dainty silver chain bracelet, it strikes that lovely balance between delicate and durable, designed to be worn daily without ever losing its shine. It also makes a wonderfully thoughtful delicate silver bracelet gift for women, whether it's for a birthday, a thank you, or simply because.
The Perfect Finishing Touch
Good jewellery should feel effortless, and that's precisely what this bracelet offers. Fastened comfortably between 16cm and 19cm, it sits neatly on the wrist and moves with you throughout the day, from morning meetings to evenings out. Team it with our other fine chains for a curated stack, or let it shine on its own for understated sparkle. Wherever it's worn, this piece proves that the smallest details, like a row of softly polished silver balls, can make the biggest difference to an everyday look.
Testimonials
“Many thanks for your good service and care”
Lisa, Kent
“The jewellery is beautifully made and the customer service is second to none”
Camilla R
“A great brand”
J, Dorchester
Frequently Asked Questions
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
The Flutterby Promise
- At Flutterby, we believe jewellery should be just as reliable as it is beautiful.
- Every dainty silver chain bracelet we send out is checked with care before it reaches you, and we stand behind it with our one-year guarantee.
- Simply put, we want your jewellery to bring you joy for years, not months.
