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Gold Infinity Bracelet
Gold Vermeil
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Regular price
£168.00
Delicate, fluid, and luxurious, our gold infinity bracelet brings a graceful touch of everyday sophistication to your jewellery collection. Made in sterling silver with a generous 3-micron layer of 18k yellow gold plating, each infinity-shaped link catches the light with effortless movement as you move through your day. Worn alone, it feels elegant and smart, and stacked alongside your favourite gold bracelets, it adds style to your wrist without ever feeling heavy. A timeless gold infinity bracelet designed to be worn daily and loved for years, it is the kind of piece that elevates whatever you are wearing, season after season, occasion after occasion.
All orders are packaged in smart gift box with anti-tarnish pouch. Click here for additional gift wrapping with ribbon.
19cm Gold Vermeil with 3 microns 18k yellow gold plating
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
Regular price
£168.00
Delicate, fluid, and luxurious, our gold infinity bracelet brings a graceful touch of everyday sophistication to your jewellery collection. Made in sterling silver with a generous 3-micron layer of 18k yellow gold plating, each infinity-shaped link catches the light with effortless movement as you move through your day. Worn alone, it feels elegant and smart, and stacked alongside your favourite gold bracelets, it adds style to your wrist without ever feeling heavy. A timeless gold infinity bracelet designed to be worn daily and loved for years, it is the kind of piece that elevates whatever you are wearing, season after season, occasion after occasion.
19cm Gold Vermeil with 3 microns 18k yellow gold plating
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
Gold Infinity Bracelet
Key Features:
- A generous 3-micron layer of 18k yellow gold plating over a sterling silver base. We chose this for its warm, lasting shine that holds the gorgeous colour well beyond a typical plated finish.
- Delicate infinity-shaped links forming a fluid, graceful chain that catches the light beautifully from every angle and pairs easily with your existing pieces.
- An adjustable 19cm length that can be fastened shorter, so it sits comfortably on smaller wrists too, without needing any resizing.
- Backed by our one-year guarantee, with free gift wrapping, satin ribbon, and a handwritten note included as standard, ideal if you're choosing this as a gold infinity bracelet 21st birthday gift.
Designed for Effortless Stacking
Our gold infinity bracelet has a fine infinity-link which sits well alongside your other gold bracelets, letting you build a wrist stack that feels personal, layered and considered over time. It is equally at home worn solo for a pared-back, understated look, its fluid links catching the light with elegance rather than shouting for attention. Whether you are searching for a gold vermeil bracelet for women to wear daily or a single piece to complete your existing collection, this bracelet moves gracefully with you, day after day, wherever your week takes you. Layer it with delicate chains or bold cuffs, and let your stack evolve naturally through the seasons.
The Perfect Gift, Beautifully Wrapped
Looking for a gold infinity bracelet 21st birthday gift or a thoughtful present for someone close to your heart? Every order offers our free gift wrapping as standard, with the box finished in satin ribbon and a handwritten note, if you would like one, included. We can despatch it straight to your recipient's door on your behalf, saving you the time and hassle of sending it yourself and ensuring your chosen gift reaches that loved one safely and swiftly. It is a gesture that shows real thought and care, wrapped and ready making gifting easy.; perfect for milestone birthdays, graduations, or simply ‘just because’.
Flutterby Jewellery - Gold Infinity Collection
Gold Infinity Bracelet, Necklace
Gold Infinity Bracelet, Necklace
or Silver Alternative?
The complete gold infinity collection - bracelet, matching necklace and the silver alternative. This guide helps you choose one piece or build the complete set.
Elements |
∞ GOLD VERMEILGold Infinity Bracelet |
Gold Infinity Necklace |
Silver Infinity Bracelet |
|---|---|---|---|
| Price | From £168. | From £255. | From £98. |
| Metal | Gold vermeil; 3 microns 18k yellow gold plating over sterling silver. | Gold vermeil; 3 microns 18k yellow gold plating over sterling silver. | Sterling silver. |
| Type | Bracelet: infinity link chain; up to 19cm, can be fastened shorter. | Necklace: infinity link chain; fastens at any point up to 46cm. | Bracelet: infinity link chain; up to 19cm, can be fastened shorter; same design in sterling silver. |
| Design | Delicate infinity-shaped links; graceful, fluid and modern. | The same infinity link design as the bracelet; the matching necklace. | The same infinity link design as the gold bracelet; sterling silver tone. |
| Adjustable length | 19cm; can also be fastened shorter to suit smaller wrists. | Fastens at any point up to 46cm; fully adjustable; wear it at any length every day. | 19cm; can also be fastened shorter to suit smaller wrists. |
| Matching piece | ✓ The matching Gold Infinity Necklace completes the set. | ✓ The matching Gold Infinity Bracelet; buy both for a complete set. | ✓ The Silver Infinity Necklace is the matching necklace. |
| Character | Refined and fluid: gold infinity bracelet with a warm, sophisticated glow; effortless luxury on the wrist. | Refined and fluid: the same graceful infinity link at any length; a statement of understated luxury. | Refined and fluid: the same graceful design in cool sterling silver; light, elegant and easy to wear. |
| Best for | Gold infinity bracelet; gold vermeil bracelet women; gold infinity bracelet 21st birthday gift. | Gold infinity necklace gift; adjustable gold necklace; matching set with bracelet. | Silver infinity bracelet; sterling silver infinity bracelet; silver alternative at lower price. |
| Gift wrapping | ✓ Free. | ✓ Free. | ✓ Free. |
| Returns | ✓ 100 days. | ✓ 100 days. | ✓ 100 days. |
| Guarantee | ✓ One year. | ✓ One year. | ✓ One year. |
| Add To Cart - from £168 | Add To Cart - from £255 | Add To Cart - from £98 |
A Gold Infinity Bracelet in Gold Vermeil
The Gold Infinity Bracelet is a gold infinity bracelet crafted in gold vermeil with a generous 3 microns of 18k yellow gold plating over sterling silver. Delicate infinity-shaped links create a graceful, fluid 19cm bracelet. Refined and modern; a timeless piece with a warm, sophisticated glow. Elegant worn alone; fabulous stacked with other gold bracelets.
Gold Vermeil Bracelet Women: Complete the Set
The Gold Infinity Bracelet (from £168) pairs perfectly with the Gold Infinity Necklace. Both are gold vermeil with 3 microns of 18k yellow gold and the same infinity link design. The necklace fastens at any point up to 46cm - wear it short or long; the choice is yours every day. Buy one piece or both for a complete, cohesive gold infinity jewellery look.
Gold or Silver: Which Infinity Bracelet?
The Gold Infinity Bracelet and Silver Infinity Bracelet share the same beautiful infinity link design. The gold is gold vermeil with 3 microns of 18k yellow gold; warm, luxurious and rich. The silver is sterling silver; cool, elegant and more accessible in price. Both have a matching infinity necklace available. The choice is simply gold or silver.
A Gold Infinity Bracelet 21st Birthday Gift
With free gift wrapping, a 100-day return window and a one year guarantee, the Gold Infinity Bracelet arrives beautifully packaged. A fabulous gold infinity bracelet 21st birthday gift; the infinity link is a timeless symbol of endless love. Add the Gold Infinity Necklace for a complete matching set that will be treasured for years.
Questions & Answers
Frequently Asked About the
Gold Infinity Bracelet
The Gold Infinity Bracelet is a gold infinity bracelet in gold vermeil with a generous 3 microns of 18k yellow gold plating over sterling silver. Delicate infinity-shaped links create a graceful 19cm bracelet. Refined, modern and beautifully fluid; elegant worn alone or stacked with other gold bracelets. A fabulous gold vermeil bracelet for women and a beautiful 21st birthday gift.
The Gold Infinity Bracelet is a gold infinity bracelet in gold vermeil with a generous 3 microns of 18k yellow gold plating over sterling silver. Delicate infinity-shaped links create a graceful 19cm bracelet. Refined, modern and beautifully fluid; elegant worn alone or stacked with other gold bracelets. A fabulous gold vermeil bracelet for women and a beautiful 21st birthday gift.
Yes. The Gold Infinity Bracelet and Gold Infinity Necklace are designed as a matching set. Both are gold vermeil with 3 microns of 18k yellow gold and the same infinity link design. The necklace fastens at any point up to 46cm, allowing you to wear it at any length you choose. Worn together they make a beautifully cohesive gold infinity jewellery set.
Yes. The Gold Infinity Bracelet and Gold Infinity Necklace are designed as a matching set. Both are gold vermeil with 3 microns of 18k yellow gold and the same infinity link design. The necklace fastens at any point up to 46cm, allowing you to wear it at any length you choose. Worn together they make a beautifully cohesive gold infinity jewellery set.
Both have the same beautiful infinity link design and are 19cm. The difference is the metal and price. The Gold Infinity Bracelet is gold vermeil with 3 microns of 18k yellow gold plating; a warm, luxurious gold tone. The Silver Infinity Bracelet is sterling silver; a cool, elegant silver tone at a more accessible price. Both have a matching infinity necklace available.
Both have the same beautiful infinity link design and are 19cm. The difference is the metal and price. The Gold Infinity Bracelet is gold vermeil with 3 microns of 18k yellow gold plating; a warm, luxurious gold tone. The Silver Infinity Bracelet is sterling silver; a cool, elegant silver tone at a more accessible price. Both have a matching infinity necklace available.
Yes. The Gold Infinity Bracelet is a beautiful gold infinity bracelet 21st birthday gift. In gold vermeil with free gift wrapping, a 100-day return window and a one year guarantee, it arrives beautifully packaged. The infinity link design is a timeless symbol of endless love; a meaningful and memorable gift. Add the Gold Infinity Necklace for a complete matching set.
Yes. The Gold Infinity Bracelet is a beautiful gold infinity bracelet 21st birthday gift. In gold vermeil with free gift wrapping, a 100-day return window and a one year guarantee, it arrives beautifully packaged. The infinity link design is a timeless symbol of endless love; a meaningful and memorable gift. Add the Gold Infinity Necklace for a complete matching set.
Gold vermeil is sterling silver with a thick layer of gold plating. The Gold Infinity Bracelet has 3 microns of 18k yellow gold plating; a generous thickness that gives a rich, warm gold colour and a lasting finish. Clean with a microfibre cloth rather than a silver polishing cloth to preserve the gold plating.
Gold vermeil is sterling silver with a thick layer of gold plating. The Gold Infinity Bracelet has 3 microns of 18k yellow gold plating; a generous thickness that gives a rich, warm gold colour and a lasting finish. Clean with a microfibre cloth rather than a silver polishing cloth to preserve the gold plating.
Store your Gold Infinity Bracelet in an anti-tarnish pouch in a cool dry place. Avoid contact with sprays, lotions and make up and remove before showering and swimming. To clean, gently rub with a microfibre cloth. Do not use a silver polishing cloth on gold vermeil pieces. Your bracelet comes with a one year guarantee.
Store your Gold Infinity Bracelet in an anti-tarnish pouch in a cool dry place. Avoid contact with sprays, lotions and make up and remove before showering and swimming. To clean, gently rub with a microfibre cloth. Do not use a silver polishing cloth on gold vermeil pieces. Your bracelet comes with a one year guarantee.
The Details That Matter
Finished in a 19cm length with the option to fasten shorter, our gold infinity bracelet suits most wrist sizes comfortably without ever feeling loose, tight, or restrictive. The sterling silver base carries a generous 3-micron layer of 18k yellow gold plating, giving the piece a real depth of colour and warmth that lasts well beyond a typical plated finish you might find elsewhere. Delicate yet substantial enough to hold its shape beautifully over time, the infinity links move fluidly with your wrist rather than sitting stiffly against your skin, making it a genuine pleasure to wear every single day, from morning coffee to evenings out.
Your Next Favourite Piece
Pair your gold infinity bracelet with the matching Gold Infinity Necklace to complete the set, or let it stand beautifully alone as a essential addition to your everyday edit. It is the sort of gold vermeil bracelet for women who appreciate pieces with lasting quality over passing trends, built to be worn often and cherished for years rather than tucked away in a drawer. Make it part of your collection today, or gift it to someone who deserves it, and discover why so many keep returning to Flutterby for jewellery that feels effortlessly, beautifully them.
Testimonials
“Many thanks for your good service and care”
Lisa, Kent
“The jewellery is beautifully made and the customer service is second to none”
Camilla R
“A great brand”
J, Dorchester
Frequently Asked Questions
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
The Flutterby Promise
- At Flutterby, we care about the little details as much as the big ones. Every piece is checked carefully against our high standards before it reaches you, and we back each purchase with a one-year guarantee.
- Choose Flutterby for jewellery designed to be worn often and loved fully; backed by genuine care that goes well beyond the moment of purchase.
