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Silver CZ Star Charm Huggie Earrings
Sterling Silver
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Regular price
£48.00
Sparkle finds its perfect match in our silver CZ huggie earrings with star charm detailing. Made with sterling silver, these delicate huggies feature a delicate star charm that catches the light beautifully, whether you're dressing up for an evening out or keeping things simple for everyday wear. With an 11mm huggie diameter and a total earring size of 21mm, they sit comfortably on the ear, making them wonderfully easy to layer alongside your favourite studs and hoops. Designed for daily wear, they add just the right amount of shine without ever feeling too much; the sort of earrings you'll find yourself reaching for again and again, season after season.
Sterling silver, huggie diameter 11mm, total earring size 21mm
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
All orders are packaged in smart gift box with anti-tarnish pouch. Click here for additional gift wrapping with ribbon.
Regular price
£48.00
Sparkle finds its perfect match in our silver CZ huggie earrings with star charm detailing. Made with sterling silver, these delicate huggies feature a delicate star charm that catches the light beautifully, whether you're dressing up for an evening out or keeping things simple for everyday wear. With an 11mm huggie diameter and a total earring size of 21mm, they sit comfortably on the ear, making them wonderfully easy to layer alongside your favourite studs and hoops. Designed for daily wear, they add just the right amount of shine without ever feeling too much; the sort of earrings you'll find yourself reaching for again and again, season after season.
Sterling silver, huggie diameter 11mm, total earring size 21mm
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
Silver CZ Star Charm Huggie Earrings
Key Features:
- Silver star huggie earrings crafted in sterling silver.
- A sparkling cubic zirconia star charm brings a delicate, on-trend detail to your everyday stack, catching the light with every turn.
- Neat 11 mm huggie diameter and 21mm total earring size, comfortable enough for all-day wear and gentle on the ear.
- Also available in gold, and ideal for stacking with your favourite studs and huggies for a layered stack that echoes your vibe.
Effortlessly Stylish, Endlessly Versatile
Star charm details bring a playful edge to our Silver CZ Huggie Earrings with star, making them wonderfully easy to wear from morning to night. Layer them into your ear stack for brunch with friends, or let them add a touch of sparkle to go out. The star charm brings a playful, on-trend edge without feeling over the top, making them one of those pieces you'll reach for again and again. Small enough to sit neatly against the ear yet detailed enough to catch attention, these silver star huggie earrings work just as well on their own as they do stacked with other studs and huggies from your collection. However you choose to wear them, they bring a little sense of occasion to even the most ordinary of days, and that's exactly the kind of everyday luxury we love creating at Flutterby.
A Gift Worth Giving
Looking for something special to give? Our elegant silver star huggie earrings gift comes beautifully presented, ready to make any occasion feel a little more magical. Every pair arrives in its own branded anti-tarnish pouch, tucked inside a smart branded gift box, and you can add our free gift-wrapping service for that extra special touch. Choose a satin ribbon finish, include a handwritten message, or let us despatch the gift directly to your loved one on your behalf, saving you the time and worry of sending it on yourself. Whatever the occasion: birthday, thank you, or 'just because', this design is a thoughtful way to bring a little sparkle into somebody's day, and one that's every bit as lovely to give as it is to receive. We know how much thought goes into choosing a gift, so we have made sure every detail, from the pouch to the packaging, feels considered.
Flutterby Jewellery - Silver Huggie Earring Guide
CZ Star, Long Cone or Hannah Star?
CZ Star, Long Cone or Hannah Star?
Find Your Perfect Silver Huggie Earrings
Three sterling silver huggie earrings, each with a distinct character - and all designed to stack beautifully together.
Elements |
SPARKLE & STYLESilver CZ Star Charm Huggie Earrings |
Silver Long Cone Huggie Earrings |
Hannah Silver Star Huggie Earrings |
|---|---|---|---|
| Price | from £48. | from £44. | from £44. |
| Metal | Sterling silver. | Sterling silver. | Sterling silver. |
| Charm / drop design | Integral silver star charm with central cubic zirconia stone. | Polished elongated cone drop - no stone, clean and minimal. | Delicate plain polished silver star charm - no CZ stone. |
| Sparkle / CZ | ✓ Central CZ stone in star charm. | – No stone - polished silver only. | – No stone - plain polished star. |
| Charm detachable | – Integral star charm - fixed. | – Cone drop is fixed. | ✓ Star charm slides on and off. |
| Earring size | 11mm huggie with integral CZ star charm, 21mm total drop. | 10mm huggie, 2.5cm total. | 12mm huggie with detachable star charm. |
| Character | Dainty and sparkling - elegant silver star huggie earrings with a subtle CZ twinkle. | Clean and elongated - a delicate, flattering cone shape. | Delicate and versatile - plain silver star worn with or without charm. |
| Stacks beautifully with | Silver Long Cone Huggie in first piercing + Silver Double Star Stud in third. | Silver CZ Star Charm Huggie in second piercing - a natural stacking partner. | Silver cone huggies, silver studs and other silver huggies. |
| Good for stacking | ✓ Excellent silver CZ huggie earrings with star for stacking. | ✓ Perfect first piercing partner. | ✓ Versatile in any stacked ear look. |
| Also available in gold | ✓ Gold CZ Star Charm Huggie. | ✓ Gold Long Cone Huggie. | ✓ Hannah Gold Star Huggie. |
| Gift wrapping | ✓ Free. | ✓ Free. | ✓ Free. |
| Returns | ✓ 100 days. | ✓ 100 days. | ✓ 100 days. |
| Guarantee | ✓ One year. | ✓ One year. | ✓ One year. |
| Add To Cart - from £48 | Add To Cart - from £44 | Add To Cart - from £44 |
The Complete Silver Stacking Look
Wear the Silver Long Cone Huggie in your first piercing, the Silver CZ Star Charm Huggie alongside it in your second, and finish with a Silver Double Star Stud in a third piercing for a beautifully cohesive silver stacked ear look. Three pieces, one palette, endlessly wearable.
Silver Star Huggie Earrings with a CZ Twinkle
The Silver CZ Star Charm Huggie Earrings are silver star huggie earrings that add just the right amount of sparkle - the integral star charm features a central cubic zirconia stone that catches the light without overpowering the look. At 11mm huggie with a 21mm total drop, these are dainty, elegant silver huggie earrings with CZ that work as well for everyday wear as for evenings out.
Excellent Silver CZ Huggie Earrings for Stacking
The Silver CZ Star Charm Huggie Earrings are excellent silver CZ huggie earrings with star for stacking. Wear the Silver Long Cone Huggie in a first piercing and the CZ Star alongside it in a second - the cone and star contrast beautifully in shape while sitting cohesively in the same silver tone. Add a Silver Double Star Stud in a third piercing to complete the look.
CZ Star vs Plain Star - Which to Choose?
If you want a silver star huggie with a touch of sparkle, the Silver CZ Star Charm Huggie is the one - the CZ centre stone gives it a subtle twinkle that lifts the whole look. If you prefer a plain polished star or want the option to remove the charm entirely, the Hannah Silver Star is the more understated choice with its detachable plain star.
An Elegant Silver Star Huggie Earrings Gift
With free gift wrapping, a 100-day return window and a one year guarantee, the Silver CZ Star Charm Huggie Earrings make an elegant silver star huggie earrings gift - arriving beautifully packaged and ready to give. Pair with the Silver Long Cone Huggie for a ready-made stacking set.
Questions & Answers
Frequently Asked About the Silver CZ Star Charm Huggie Earrings
The Silver CZ Star Charm Huggie Earrings are silver star huggie earrings in sterling silver. The integral star charm features a central cubic zirconia stone for a delicate, sparkling finish - 11mm huggie with a 21mm total drop. Dainty, elegant and versatile enough to wear dressed up or down. Also available in gold plated sterling silver. They stack beautifully alongside the Silver Long Cone Huggie Earrings, with a Silver Double Star Stud as a perfect finishing touch in a third piercing.
The Silver CZ Star Charm Huggie Earrings are silver star huggie earrings in sterling silver. The integral star charm features a central cubic zirconia stone for a delicate, sparkling finish - 11mm huggie with a 21mm total drop. Dainty, elegant and versatile enough to wear dressed up or down. Also available in gold plated sterling silver. They stack beautifully alongside the Silver Long Cone Huggie Earrings, with a Silver Double Star Stud as a perfect finishing touch in a third piercing.
Both are sterling silver huggie earrings with a star charm, but with a key difference. The Silver CZ Star Charm Huggie has an integral star charm with a central cubic zirconia stone - fixed in place, with a subtle sparkle from the CZ centre. The Hannah Silver Star has a delicate plain polished silver star charm with no stone - and the Hannah's star charm is detachable, giving two distinct looks. The CZ Star suits those who want a touch of sparkle; the Hannah suits those who prefer a plain silver star or want the option to wear the huggie alone.
Both are sterling silver huggie earrings with a star charm, but with a key difference. The Silver CZ Star Charm Huggie has an integral star charm with a central cubic zirconia stone - fixed in place, with a subtle sparkle from the CZ centre. The Hannah Silver Star has a delicate plain polished silver star charm with no stone - and the Hannah's star charm is detachable, giving two distinct looks. The CZ Star suits those who want a touch of sparkle; the Hannah suits those who prefer a plain silver star or want the option to wear the huggie alone.
These two earrings are natural stacking partners. Wear the Silver Long Cone Huggie in a first piercing and the Silver CZ Star Charm Huggie alongside it in a second piercing for a beautifully layered silver ear look. The cone's elongated polished drop contrasts with the compact star charm while sitting cohesively in the same silver tone. Add a Silver Double Star Stud in a third piercing to complete the look.
These two earrings are natural stacking partners. Wear the Silver Long Cone Huggie in a first piercing and the Silver CZ Star Charm Huggie alongside it in a second piercing for a beautifully layered silver ear look. The cone's elongated polished drop contrasts with the compact star charm while sitting cohesively in the same silver tone. Add a Silver Double Star Stud in a third piercing to complete the look.
Yes - the Silver CZ Star Charm Huggie Earrings are excellent silver CZ huggie earrings with a star charm. The central cubic zirconia stone catches the light beautifully in the star setting, and the 11mm huggie with 21mm total drop sits neatly in the ear without overpowering a stacked look. A dainty, sparkling everyday earring.
Yes - the Silver CZ Star Charm Huggie Earrings are excellent silver CZ huggie earrings with a star charm. The central cubic zirconia stone catches the light beautifully in the star setting, and the 11mm huggie with 21mm total drop sits neatly in the ear without overpowering a stacked look. A dainty, sparkling everyday earring.
No - the star charm on the Silver CZ Star Charm Huggie Earrings is integral and fixed in place. If you prefer a detachable star charm, the Hannah Silver Star Huggie Earrings offer the same sterling silver huggie format with a plain polished star that slides on and off.
No - the star charm on the Silver CZ Star Charm Huggie Earrings is integral and fixed in place. If you prefer a detachable star charm, the Hannah Silver Star Huggie Earrings offer the same sterling silver huggie format with a plain polished star that slides on and off.
Store your Silver CZ Star Charm Huggie Earrings in an anti-tarnish pouch in a cool dry place. Avoid contact with sprays, lotions and make up, and remove before showering and swimming. If the silver develops a light tarnish over time, a gentle buff with a silver polishing cloth will restore the shine. Your earrings come with a one year guarantee.
Store your Silver CZ Star Charm Huggie Earrings in an anti-tarnish pouch in a cool dry place. Avoid contact with sprays, lotions and make up, and remove before showering and swimming. If the silver develops a light tarnish over time, a gentle buff with a silver polishing cloth will restore the shine. Your earrings come with a one year guarantee.
Why You'll Love Them
Our Silver CZ Huggie Earrings with star detailing bring together everyday wearability and a hint of sparkle in one delicate design. Sterling silver keeps them looking polished wear after wear, while the star charm adds just the right amount of personality without overpowering your look. Compact and lightweight, they slot effortlessly into your existing stack or shine beautifully worn alone. Available in gold too, so you can choose the finish that best suits your personal style and existing jewellery collection, whether you're building a considered ear stack or simply adding a versatile everyday pair to your rotation. Either way, you'll find them just as easy to dress up as they are to dress down, a small detail that quietly does a lot of work in any outfit. These are a bestselling style: super popular earrings for teens as well as with their mums!
The Perfect Finishing Touch
Whether you're treating yourself or searching for an elegant silver star huggie earrings gift for someone special, this design ticks every box. It pairs effortlessly with your everyday jewellery, adds a subtle sparkle to any outfit, and arrives beautifully packaged, ready to gift or keep. From casual days to dressed-up evenings, these silver star huggie earrings are proof that a little detail can make a big difference. Add them to your collection and discover why they're fast becoming one of our best-loved styles, cherished for their versatility, their sparkle, and the ease with which they fit into everyday life, wherever that day happens to take you, from the office to a night out with friends.
Testimonials
“Many thanks for your good service and care”
Lisa, Kent
“The jewellery is beautifully made and the customer service is second to none”
Camilla R
“A great brand”
J, Dorchester
Frequently Asked Questions
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
The Flutterby Promise
- At Flutterby, we care about the quality of every piece we send out.
- That's why we offer a one-year guarantee across our jewellery collection, so you can wear your silver star huggie earrings with total confidence.
