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Silver Infinity Necklace
Sterling Silver
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Regular price
£165.00
A beautiful classic silver necklace. Delicate infinity-shaped links flow together in our silver infinity necklace, designed to move fluidly with you, wherever the day takes you. In sterling silver, the clasp fastens at any point along the chain, so you can style it at any length up to 46cm. Refined yet effortless, this adjustable design layers beautifully with your favourite pieces or stands alone as a quiet statement of luxury, a timeless piece built to become a permanent fixture in your jewellery collection. It's the kind of necklace you'll find yourself reaching for again and again.
All orders are packaged in smart gift box with anti-tarnish pouch. Click here for additional gift wrapping with ribbon.
Sterling Silver, clasp to wear at any length up to 46cm
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
Regular price
£165.00
A beautiful classic silver necklace. Delicate infinity-shaped links flow together in our silver infinity necklace, designed to move fluidly with you, wherever the day takes you. In sterling silver, the clasp fastens at any point along the chain, so you can style it at any length up to 46cm. Refined yet effortless, this adjustable design layers beautifully with your favourite pieces or stands alone as a quiet statement of luxury, a timeless piece built to become a permanent fixture in your jewellery collection. It's the kind of necklace you'll find yourself reaching for again and again.
Sterling Silver, clasp to wear at any length up to 46cm
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
Silver Infinity Necklace
Key Features:
- Sterling silver infinity-link design that moves fluidly with you, catching the light beautifully with every movement, whatever you're wearing it with.
- Adjustable design lets you fasten the silver infinity necklace at any length up to 46cm, so it suits every neckline, every layering combination and every mood.
- Perfect for layering with your favourite pieces, or wearing solo when you want something quietly striking that still speaks for itself.
- Backed by our one-year guarantee, so you can wear it daily with total confidence and peace of mind.
Styled By You, For Every Occasion
Ever wished your jewellery could just adapt? Our silver infinity necklace is built around exactly that idea, jewellery that adapts to you, not the other way round. The adjustable design means you can fasten it short for a delicate everyday look, or longer to layer with other necklaces for a curated stack. This sterling silver infinity necklace adjustable design makes it easy to move from desk to dinner without a second thought. Whether you're dressing up for something special or keeping things simple on a Tuesday, the infinity motif brings elegance to whatever you pair it with. It's a piece that works as hard as you do; a stylish jewellery essential you’ll love.
A Gift Worth Giving
Looking for something that says more than the usual? Symbolising endless connection, the silver infinity necklace makes a meaningful gift for the people who matter most to you. As a silver infinity necklace gift for women celebrating a birthday, an anniversary, or simply because, it carries sentiment without ever feeling overdone. We offer free gift wrapping complete with a handwritten note, and if you'd rather skip the trip to the post office, we can despatch it straight to your recipient's door, so your thoughtful gesture arrives exactly when and where you want it to. It's a gesture that feels personal, however far away they are.
Flutterby Jewellery - Silver Infinity Collection
Silver Infinity Necklace, Matching
Silver Infinity Necklace, Matching
Bracelet or Gold Alternative?
The complete silver infinity collection - necklace, matching bracelet and the gold alternative. Wear one piece beautifully or build the complete set.
Elements |
∞ STERLING SILVERSilver Infinity Necklace |
Silver Infinity Bracelet |
Gold Infinity Necklace |
|---|---|---|---|
| Price | From £165. | From £98. | From £255. |
| Metal | Sterling silver. | Sterling silver. | Gold vermeil; 3 microns 18k yellow gold plating over sterling silver. |
| Type | Necklace: infinity link chain; fastens at any point up to 46cm. | Bracelet: infinity link chain; up to 19cm; can be fastened shorter. | Necklace: same infinity link chain in gold vermeil; fastens at any point up to 46cm. |
| Adjustable length | Fastens at any point up to 46cm; wear it at any length every day; no fixed adjustment points. | Up to 19cm on the wrist; can be fastened shorter to suit smaller wrists. | Fastens at any point up to 46cm; the same fully adjustable design in gold vermeil. |
| Matching piece | The matching Silver Infinity Bracelet completes the set. | The matching Silver Infinity Necklace; buy both for a complete set. | ✓ The Gold Infinity Bracelet (from £168) is the matching bracelet. |
| Character | Refined and fluid: sterling silver infinity necklace adjustable to any length; elegant, timeless and easy to wear. | Refined and fluid: the same graceful infinity link on the wrist; light and easy to wear. | Refined and fluid: the same graceful design in warm gold vermeil; a luxurious upgrade. |
| Customer review | Margot: "lovely silver necklace, adjustable length; just what I have been looking for". | Light, elegant and easy to wear; a subtle piece you will never want to take off. | No reviews yet. |
| Best for | Silver infinity necklace; sterling silver infinity necklace adjustable; silver infinity necklace gift for women. | Silver infinity bracelet gift; sterling silver bracelet stacking; complete the set. | Gold infinity necklace; gold vermeil upgrade; matching gold infinity set. |
| Gift wrapping | ✓ Free. | ✓ Free. | ✓ Free. |
| Returns | ✓ 100 days. | ✓ 100 days. | ✓ 100 days. |
| Guarantee | ✓ One year. | ✓ One year. | ✓ One year. |
| Add To Cart - from £165 | Add To Cart - from £98 | Add To Cart - from £255 |
A Sterling Silver Infinity Necklace You Can Wear at Any Length
The Silver Infinity Necklace is a sterling silver infinity necklace adjustable to any length up to 46cm. Delicate infinity-shaped links create a fluid chain that fastens at any point; wear it short, mid-length or long. A customer describes it as a lovely silver necklace with adjustable length; just what she had been looking for. Refined, modern and endlessly versatile.
Complete the Set with the Silver Infinity Bracelet
The Silver Infinity Necklace pairs perfectly with the Silver Infinity Bracelet . Both are sterling silver with the same infinity link design. The necklace adjusts to any length up to 46cm; the bracelet wearable up to 19cm and fastenable shorter. Bought together they make a beautifully cohesive silver infinity jewellery set at a fabulous combined price.
A Silver Infinity Necklace Gift for Women
In sterling silver with free gift wrapping, a 100-day return window and a one year guarantee, the Silver Infinity Necklace arrives beautifully packaged. A thoughtful silver infinity necklace gift for women; the infinity link is a timeless symbol of endless love. Fully adjustable to any length up to 46cm. Add the Silver Infinity Bracelet for a complete matching set.
A Gold Infinity Necklace 21st Birthday Gift
With free gift wrapping, a 100-day return window and a one year guarantee, the Gold Infinity Necklace arrives beautifully packaged. A fabulous gold infinity necklace 21st birthday gift; the infinity link is a timeless symbol of endless love. Fully adjustable to any length up to 46cm. Add the Gold Infinity Bracelet for a complete matching set.
Questions & Answers
Frequently Asked About the
Silver Infinity Necklace
The Silver Infinity Necklace is a sterling silver infinity necklace adjustable to any length up to 46cm. Delicate infinity-shaped links create a fluid chain that fastens at any point; wear it short, mid-length or long. Refined, modern and endlessly versatile. A customer describes it as a lovely silver necklace with adjustable length; just what she had been looking for. A beautiful silver infinity necklace gift for women.
The Silver Infinity Necklace is a sterling silver infinity necklace adjustable to any length up to 46cm. Delicate infinity-shaped links create a fluid chain that fastens at any point; wear it short, mid-length or long. Refined, modern and endlessly versatile. A customer describes it as a lovely silver necklace with adjustable length; just what she had been looking for. A beautiful silver infinity necklace gift for women.
The Silver Infinity Necklace fastens at any point along the chain up to 46cm. There are no fixed adjustment points; the clasp can go anywhere. This means you can choose a different length every time you wear it; shorter for a higher neckline, longer for a lower neckline, or anywhere in between.
The Silver Infinity Necklace fastens at any point along the chain up to 46cm. There are no fixed adjustment points; the clasp can go anywhere. This means you can choose a different length every time you wear it; shorter for a higher neckline, longer for a lower neckline, or anywhere in between.
Yes. The Silver Infinity Necklace and Silver Infinity Bracelet are designed as a matching set. Both are sterling silver with the same infinity link design. Worn together they make a beautifully cohesive silver infinity jewellery set; the necklace adjustable up to 46cm, the bracelet wearable up to 19cm and fastenable shorter.
Yes. The Silver Infinity Necklace and Silver Infinity Bracelet are designed as a matching set. Both are sterling silver with the same infinity link design. Worn together they make a beautifully cohesive silver infinity jewellery set; the necklace adjustable up to 46cm, the bracelet wearable up to 19cm and fastenable shorter.
Both have the same infinity link design and fasten at any point up to 46cm. The difference is the metal and price. The Silver Infinity Necklace is sterling silver; a cool, elegant silver tone at an accessible price. The Gold Infinity Necklace is gold vermeil with 3 microns of 18k yellow gold; a warm, luxurious gold tone. Both have a matching infinity bracelet available.
Both have the same infinity link design and fasten at any point up to 46cm. The difference is the metal and price. The Silver Infinity Necklace is sterling silver; a cool, elegant silver tone at an accessible price. The Gold Infinity Necklace is gold vermeil with 3 microns of 18k yellow gold; a warm, luxurious gold tone. Both have a matching infinity bracelet available.
Yes. In sterling silver with free gift wrapping, a 100-day return window and a one year guarantee, the Silver Infinity Necklace arrives beautifully packaged. A thoughtful silver infinity necklace gift for women; the infinity link is a timeless symbol of endless love. Fully adjustable to any length up to 46cm. Add the Silver Infinity Bracelet for a complete matching set.
Yes. In sterling silver with free gift wrapping, a 100-day return window and a one year guarantee, the Silver Infinity Necklace arrives beautifully packaged. A thoughtful silver infinity necklace gift for women; the infinity link is a timeless symbol of endless love. Fully adjustable to any length up to 46cm. Add the Silver Infinity Bracelet for a complete matching set.
Store your Silver Infinity Necklace in an anti-tarnish pouch in a cool dry place. Avoid contact with sprays, lotions and make up and remove before showering and swimming. If the silver develops a light tarnish, a gentle buff with a silver polishing cloth will restore the shine. Your necklace comes with a one year guarantee.
Store your Silver Infinity Necklace in an anti-tarnish pouch in a cool dry place. Avoid contact with sprays, lotions and make up and remove before showering and swimming. If the silver develops a light tarnish, a gentle buff with a silver polishing cloth will restore the shine. Your necklace comes with a one year guarantee.
Designed to Last, Made to Move
Every detail of our silver infinity necklace has been considered, from the weight of the sterling silver to the smooth, polished finish of each link. The adjustable design means it grows with your wardrobe, working just as well with a plain tee as it does with an evening dress. This sterling silver infinity necklace adjustable piece is one you'll reach for again and again, whatever the occasion calls for. Simple, versatile and beautifully made, it earns its place in daily rotation from the very first day you wear it. It's the sort of everyday luxury that never feels like an occasion piece, because it works for all of them.
The Perfect Addition to Any Collection
Building your own jewellery box, or searching for a silver infinity necklace gift for women in your life? Either way, this piece ticks every box. Its fluid, fastens-anywhere design means it never feels fussy, and the timeless infinity shape keeps it relevant season after season, year after year. Pair it with your existing pieces, or let it shine entirely on its own. Order your silver infinity necklace today and discover a piece that moves with you, exactly as it was designed to. However you choose to style it, it's a piece worth having in your collection.
Testimonials
“Many thanks for your good service and care”
Lisa, Kent
“The jewellery is beautifully made and the customer service is second to none”
Camilla R
“A great brand”
J, Dorchester
Frequently Asked Questions
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
The Flutterby Promise
- At Flutterby, we hold every piece to a high standard, and our silver infinity necklace is no exception. Each one is carefully checked before it ever reaches you. We stand behind our jewellery with a one-year guarantee.
- Quality you can trust, and jewellery designed to last well beyond the first wear, that's the Flutterby promise, piece after piece, year after year.
