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Silver Coin Necklace
Sterling silver
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Regular price
£108.00
Timeless, elegant and effortlessly chic; the Silver Coin Necklace is the balanced mix of classic design and modern style. Featuring a beautifully detailed silver coin pendant on a sleek paperclip chain, this piece adds sophistication to any outfit. Worn solo or layered with other favourite necklaces, it is a must have for jewellery lovers who adore versatility and charm. Inspired by ancient Roman designs; this necklace symbolises luck and good fortune.
Key Features-
- Double-sided silver coin pendant with intricate Roman design (1.7cm diameter)
- Sterling silver, 45cm paperclip chain; adjustable for shorter wear
- Stylish layered look or statement piece
- Eco-friendly gift packaging from FSC recycled materials
Sterling silver. 45cm but can be worn shorter. Double sided coin measures 1.7cm in diameter.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
All orders are packaged in smart gift box with anti-tarnish pouch. Click here for additional gift wrapping with ribbon.
Regular price
£108.00
Timeless, elegant and effortlessly chic; the Silver Coin Necklace is the balanced mix of classic design and modern style. Featuring a beautifully detailed silver coin pendant on a sleek paperclip chain, this piece adds sophistication to any outfit. Worn solo or layered with other favourite necklaces, it is a must have for jewellery lovers who adore versatility and charm. Inspired by ancient Roman designs; this necklace symbolises luck and good fortune.
Key Features-
- Double-sided silver coin pendant with intricate Roman design (1.7cm diameter)
- Sterling silver, 45cm paperclip chain; adjustable for shorter wear
- Stylish layered look or statement piece
- Eco-friendly gift packaging from FSC recycled materials
Sterling silver. 45cm but can be worn shorter. Double sided coin measures 1.7cm in diameter.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
Silver Coin Necklace
Key Features:
- Inspired by ancient Roman tradition, this silver coin necklace carries a beautiful symbolism of luck and good fortune.
- Features a double-sided sterling silver coin pendant (1.7cm diameter) with intricate detailing on both sides.
- Sits on a sleek 45cm paperclip chain, adjustable for a shorter, more personalised fit.
- Arrives in eco-friendly, FSC-certified recycled packaging, complete with Flutterby's anti-tarnish branded pouch and gift box.
Design & Pendant Details
There is something quietly special about a piece that tells a story. Our sterling silver coin necklace draws its inspiration from ancient Roman design, with a detailed coin pendant that carries meaning beyond its beauty. Double-sided and thoughtfully crafted, every surface of the 1.7cm necklace carries intricate detailing that catches the light just so. Whether you reach for it daily or save it for those moments that deserve a little extra, it has a way of feeling timeless every time.
Chain Length & Adjustability
The silver coin necklace for layering sits on a 45cm sterling silver paperclip chain, offering a clean, contemporary look that works beautifully on its own. For those who prefer a closer, more delicate fit, it can be worn shorter for a personalised feel. It layers effortlessly with other pieces too, making it as adaptable as your style.
Flutterby Jewellery - Silver Pendant Necklace Guide
Silver Coin, Gold Coin or Cardamon?
Silver Coin, Gold Coin or Cardamon?
Find Your Perfect Silver Pendant Necklace
Three distinctive pendant necklaces, all made in sterling silver or gold fill. This guide helps you find the right one for your style.
Elements |
BestsellerSilver Coin Necklacefrom £108 |
Gold Coin Necklacefrom £113 |
Cardamon Silver Pendant Necklacefrom £95 |
Style | Sterling silver coin pendant necklace - Roman-inspired double-sided coin on a fine paperclip chain. | Gold fill coin pendant - same Roman-inspired coin on the Pippa gold link chain. | Hand cast sterling silver pendant - a sculptural cardamon pod shape with beautiful organic texture, on a beautifully weighted belcher chain. |
|---|---|---|---|
| Metal | Sterling silver. | Gold fill. | Sterling silver. |
| Chain style | Fine paperclip chain. | Pippa gold link chain. | Good weight belcher chain. |
| Length | Approx 45cm - clips into shorter links to wear as a choker. | Adjustable to any length - clips into any link. | 46cm fixed length. |
| Pendant design | Roman-inspired double-sided coin, 1.7cm diameter. | Roman-inspired double-sided coin, 1.7cm diameter - in gold. | Exquisitely hand cast - a fine organic surface texture that catches the light beautifully. |
| Good for layering | ✓ Excellent - silver coin necklace for layering works beautifully with longer or shorter chains. | ✓ Excellent layering necklace. | ✓ Works well as a mid-layer statement piece. |
| Wear solo | ✓ Classic standalone pendant. | ✓ Strong standalone piece. | ✓ Made to be worn solo - a conversation piece that stands entirely on its own. |
| Best for | Sterling silver coin necklace lovers, layering, everyday wear, gifting. | Gold tone lovers, layering, everyday wear. | Those who love truly original jewellery - a wearable piece of art for the nature-inspired, design-conscious buyer. |
| Gift wrapping | ✓ Free. | ✓ Free. | ✓ Free. |
| Returns | ✓ 100 days. | ✓ 100 days. | ✓ 100 days. |
| UK made | ✓ | ✓ | ✓ |
| Add To Cart - £108 | Add To Cart - £113 | Add To Cart - from £95 |
A True Sterling Silver Coin Necklace
The Silver Coin Necklace features a beautiful Roman-inspired double-sided coin pendant in sterling silver - a timeless, considered piece that sits elegantly on a fine paperclip chain. The coin's classic design gives it an understated quality that works equally well dressed up or down.
The Perfect Silver Coin Pendant Necklace for Layering
The Silver Coin Necklace is an ideal silver coin necklace for layering - the fine paperclip chain and coin pendant sit beautifully alongside longer or shorter chains. Clip it into a shorter link to wear as a choker, or wear at full length as the mid piece in a necklace stack.
Same Coin, Two Metals
The Silver Coin Necklace features the same Roman-inspired double-sided coin as the Gold Coin Necklace - meaning if you love the design, you can wear both for a versatile mixed-metal wardrobe. The silver version sits on a fine paperclip chain, while the gold sits on the Pippa link chain, giving each a subtly different character.
A Classic Silver Coin Pendant Necklace Gift
At £98 the Silver Coin Necklace is a beautifully considered silver coin pendant necklace gift - classic, versatile and arriving in Flutterby's signature packaging with free gift wrapping available. A 100-day return window means the gift is easy to get right.
Questions & Answers
Frequently Asked About the Silver Coin Necklace
A sterling silver coin necklace features a coin-shaped pendant in sterling silver - typically round, flat and with a design on one or both faces. Flutterby's Silver Coin Necklace has a Roman-inspired double-sided coin pendant, 1.7cm in diameter, on a fine paperclip chain. It is crafted in sterling silver - 92.5% pure silver - for quality and durability.
A sterling silver coin necklace features a coin-shaped pendant in sterling silver - typically round, flat and with a design on one or both faces. Flutterby's Silver Coin Necklace has a Roman-inspired double-sided coin pendant, 1.7cm in diameter, on a fine paperclip chain. It is crafted in sterling silver - 92.5% pure silver - for quality and durability.
Yes - the Silver Coin Necklace is a strong example of a silver coin pendant necklace. The Roman-inspired double-sided coin gives it a timeless, considered character, and the fine paperclip chain creates an elegant, modern look. The ability to clip the chain into a shorter link to wear as a choker adds further versatility to an already adaptable piece.
Yes - the Silver Coin Necklace is a strong example of a silver coin pendant necklace. The Roman-inspired double-sided coin gives it a timeless, considered character, and the fine paperclip chain creates an elegant, modern look. The ability to clip the chain into a shorter link to wear as a choker adds further versatility to an already adaptable piece.
Yes - the Silver Coin Necklace is one of the most versatile silver coin necklaces for layering in the Flutterby range. The fine paperclip chain and coin pendant work beautifully alongside longer chains such as the Silver Adjustable Chain, or shorter pieces worn closer to the neckline. Clip it into a shorter link to create a choker layer, or wear at full 45cm length as a mid piece in a stack.
Yes - the Silver Coin Necklace is one of the most versatile silver coin necklaces for layering in the Flutterby range. The fine paperclip chain and coin pendant work beautifully alongside longer chains such as the Silver Adjustable Chain, or shorter pieces worn closer to the neckline. Clip it into a shorter link to create a choker layer, or wear at full 45cm length as a mid piece in a stack.
Both feature the same Roman-inspired double-sided coin pendant, but in different metals and on different chains. The Silver Coin Necklace (£98) is sterling silver on a fine paperclip chain - cool-toned and contemporary. The Gold Coin Necklace (£113) is gold fill on the Pippa link chain - warmer in tone with a slightly more substantial chain. Both clip to shorter lengths for a choker look. Many customers own both for a mixed-metal wardrobe.
Both feature the same Roman-inspired double-sided coin pendant, but in different metals and on different chains. The Silver Coin Necklace (£98) is sterling silver on a fine paperclip chain - cool-toned and contemporary. The Gold Coin Necklace (£113) is gold fill on the Pippa link chain - warmer in tone with a slightly more substantial chain. Both clip to shorter lengths for a choker look. Many customers own both for a mixed-metal wardrobe.
Both are sterling silver pendant necklaces from Flutterby but with very different design characters. The Silver Coin Necklace (£98) has a classic, geometric Roman-inspired coin pendant on a fine adjustable paperclip chain - versatile, timeless and ideal for layering. The Cardamon (£95) is something altogether more special - a hand cast sterling silver pendant in the exact shape and texture of a cardamon pod, on a beautifully weighted belcher chain at a fixed 46cm, with a fine organic surface texture that catches the light beautifully. If you love jewellery that tells a story and starts a conversation, the Cardamon is in a category of its own.
Both are sterling silver pendant necklaces from Flutterby but with very different design characters. The Silver Coin Necklace (£98) has a classic, geometric Roman-inspired coin pendant on a fine adjustable paperclip chain - versatile, timeless and ideal for layering. The Cardamon (£95) is something altogether more special - a hand cast sterling silver pendant in the exact shape and texture of a cardamon pod, on a beautifully weighted belcher chain at a fixed 46cm, with a fine organic surface texture that catches the light beautifully. If you love jewellery that tells a story and starts a conversation, the Cardamon is in a category of its own.
Sterling silver is a high-quality silver alloy containing 92.5% pure silver combined with other metals for strength and durability. It is the standard for quality silver jewellery and significantly more durable than silver-plated pieces. Both the Silver Coin Necklace and the Cardamon Silver Pendant Necklace in this comparison are made in sterling silver.
Sterling silver is a high-quality silver alloy containing 92.5% pure silver combined with other metals for strength and durability. It is the standard for quality silver jewellery and significantly more durable than silver-plated pieces. Both the Silver Coin Necklace and the Cardamon Silver Pendant Necklace in this comparison are made in sterling silver.
A Timeless Piece Worth Treasuring
Some pieces of jewellery have a way of feeling like they were always meant to be yours. The Sterling Silver Coin Necklace from Flutterby is one of them. Rooted in ancient Roman tradition and crafted from sterling silver, it carries a quiet symbolism of luck and good fortune that feels personal every time you wear it. The intricately detailed double-sided coin pendant sits beautifully on a sleek paperclip chain, striking that rare balance between classic and contemporary. Whether worn alone or used as a silver coin necklace for layering with your favourite pieces, it brings effortless sophistication to any outfit, any occasion.
Crafted With Care, Given With Love
Flutterby believes that how a gift arrives matters just as much as the gift itself. Every Silver Coin Pendant Necklace is nestled in a luxurious anti-tarnish branded pouch, placed within a smart gift box, and wrapped with a satin ribbon if you choose our complimentary gift-wrapping service. Add a handwritten note, send it directly to your loved one, and let us take care of the rest. Backed by a one-year guarantee and packaged in eco-friendly FSC-certified materials, this is jewellery that has been thought through from the very first detail to the very last ribbon.
Testimonials
“Many thanks for your good service and care”
Lisa, Kent
“The jewellery is beautifully made and the customer service is second to none”
Camilla R
“A great brand”
J, Dorchester
Frequently Asked Questions
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
The Flutterby Promise
- At Flutterby, we believe a good piece of jewellery should feel as good as it looks.
- Each necklace is crafted to our high-quality standards, backed by our one-year guarantee for complete peace of mind.
- From our luxurious anti-tarnish branded pouches to our free gift-wrapping service with handwritten notes, every detail of the experience has been considered with care.
