Saving
Get 10% off your first order
Gold Initial Necklace
Gold Plated Sterling Silver
Add to wishlist
Regular price
£60.00
This gold initial necklace is a beautifully personalised piece that feels as meaningful as it looks. Crafted in gold-plated sterling silver with an elegant scripted block capital, this womens gold initial necklace works effortlessly as a solo statement or layered within a curated stack. Available in two chain lengths and with the option to add further letter charms, it's endlessly customisable. A truly thoughtful gold initial necklace for her birthday or any occasion worth celebrating.
Chain length
Gold plated (24K 1 micron) over sterling silver initials measure approx 9mm in height. Choose between 41cm and 46cm chain.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
All orders are packaged in smart gift box with anti-tarnish pouch. Click here for additional gift wrapping with ribbon.
Regular price
£60.00
This gold initial necklace is a beautifully personalised piece that feels as meaningful as it looks. Crafted in gold-plated sterling silver with an elegant scripted block capital, this womens gold initial necklace works effortlessly as a solo statement or layered within a curated stack. Available in two chain lengths and with the option to add further letter charms, it's endlessly customisable. A truly thoughtful gold initial necklace for her birthday or any occasion worth celebrating.
Chain length
Gold plated (24K 1 micron) over sterling silver initials measure approx 9mm in height. Choose between 41cm and 46cm chain.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
Gold Initial Necklace
Key Features:
- Personalised gold-plated sterling silver initial pendant in an elegant, scripted block capital.
- Fine satellite chain in a choice of 41cm or 46cm.
- Option to add additional letter charms at £28 each.
- Complimentary luxury packaging and gift wrapping available.
A Personalised Gold Letter Necklace
Celebrate individuality with our personalised gold initial necklace, designed to feel both meaningful and effortlessly refined. Choose from a full selection of scripted block capital initials to create something uniquely yours. Whether worn as a single statement or styled with additional charms, each letter carries its own significance. Select your preferred chain length for the perfect fit and build a piece that reflects your story, your style, and the moments you wish to keep close.
Crafted in Gold-Plated Sterling Silver
Each initial on this small gold initial necklace is crafted in gold plate on top of sterling silver and measures approximately 9mm in height, offering a delicate yet confident presence on the neckline. The fine satellite chain brings subtle texture and light-catching detail, giving the piece a contemporary finish. Designed to move seamlessly between everyday wear and occasion dressing, this gold letter necklace sits beautifully alone or layered within a curated stack. It is the kind of piece you reach for instinctively, season after season.
Flutterby Jewellery · Initial Necklace Collection
Gold or Silver - Which Initial
Necklace Is Right For You?
Same design. Same price. Same charm size. Same two chain lengths. The only decision is your metal - warm 24k gold plated sterling silver or cool sterling silver. Here is everything you need to choose.
Elements |
Bestseller · 24k Gold Plated
Gold Initial Necklace£60 |
Bestseller · Sterling Silver
Silver Initial Necklace£60 |
|---|---|---|
| Metal |
1 micron of 24k gold plating over 925 sterling silver base. Warm, bright finish.
Warm gold tone.
|
925 sterling silver throughout - no plating, no base metal showing. Cool, bright finish.
Most durable everyday.
|
| Charm | Scripted block capital letter, approx 9mm height. | Scripted block capital letter, approx 9mm height - identical design. |
| Chain | Satellite chain - fine links with delicate spaced balls. | Satellite chain - same style in sterling silver. |
| Chain lengths | 41cm (approx 16") and 46cm (approx 18") - choose at checkout. | 41cm and 46cm - same two options. Other lengths available on request by email. |
| Additional initials |
✓ Each additional initial £28. Add as many as you like - children's names, family initials, meaningful letters.
Add multiple initials.
|
✓ Same - additional initials £28 each on the silver version too. Add multiple initials. |
| Tone & skin | Warm gold - traditionally flatters warm and olive skin tones; layers naturally with other gold pieces. | Cool silver - traditionally flatters fair and cool skin tones; layers naturally with silver jewellery. |
| Durability | The gold plating lasts for years when cared for properly. Every Flutterby order includes a care card with full instructions - follow these and your necklace will keep its warm finish beautifully. Simply keep it away from moisture, perfume and lotions, and wipe gently with a soft microfibre cloth when needed. |
Pure sterling silver has no plating to wear away - clean occasionally with a silver polishing cloth.
Lower maintenance.
|
| Layering | Sits beautifully layered with other gold pieces - part of a curated gold necklace stack at 41cm or 46cm. | Pairs naturally with silver necklaces - excellent everyday layering piece. |
| Reviews |
★★★★★ 2 reviews - praised for gift packaging, handwritten note, and prettiness.
Verified social proof.
|
No reviews yet for the Silver Initial Necklace. Write the first review → |
| Gift packaging | ✓ Branded anti-tarnish pouch in gift box · Free ribbon gift wrap · Handwritten note · Despatch direct to recipient. | ✓ Same luxury gift service. |
| Delivery | Royal Mail 2nd Class £3.95 · Tracked 24hr £5.95 · Free UK delivery on orders over £75 · Usually despatched within 24 hours. | Royal Mail 2nd Class £3.95 · Tracked 24hr £5.95 · Free UK delivery on orders over £75 · Usually despatched within 24 hours. |
| Returns | ✓ 100-day no-quibble returns on unworn items. | ✓ 100-day no-quibble returns on unworn items. |
| Guarantee | ✓ 1-year guarantee against manufacturing defects. | ✓ 1-year guarantee against manufacturing defects. |
| Best for | Warm skin tones · Gold jewellery wearers · Gifting with wow-factor · Statement layering piece · Occasion wear. | Cool skin tones · Everyday wear · Silver jewellery wearers · Lower-maintenance option · Anyone who prefers unplated metal. |
| Add to Cart - £60 | Add to Cart - £60 |
Which Chain Length Should You Choose?
Both the Gold and Silver Initial Necklaces come in the same two lengths. Other lengths available - just email Flutterby.
41cm
approx 16"
Sits at the collarbone - a closer, more delicate look. Works well as a solo statement piece, or as the top layer in a necklace stack with a longer piece hanging below.
46cm
approx 18"
Classic length, sits just below the collarbone. The most versatile choice - works beautifully worn alone, pairs well with a shorter chain above, and sits comfortably across most necklines.
Delivery & Returns
Royal Mail 2nd Class
£3.95 · Usually within 3–5 working days from despatch
Royal Mail Tracked
£5.95 · Next working day from despatch
Next day also available - contact Flutterby
On all UK orders over £75
Two necklaces (£120) qualifies automatically
Questions About These Necklaces
Both are £60 and feature the same scripted block capital initial charm at approx 9mm, on the same satellite chain, in the same two chain lengths (41cm and 46cm). The only difference is the metal. The Gold version has 1 micron of 24k gold plating over a 925 sterling silver base, giving a warm, bright finish. The Silver version is 925 sterling silver throughout, unplated and cool-toned. Choose gold for warmth and occasion wear; choose silver for a low-maintenance, everyday classic.
Both are £60 and feature the same scripted block capital initial charm at approx 9mm, on the same satellite chain, in the same two chain lengths (41cm and 46cm). The only difference is the metal. The Gold version has 1 micron of 24k gold plating over a 925 sterling silver base, giving a warm, bright finish. The Silver version is 925 sterling silver throughout, unplated and cool-toned. Choose gold for warmth and occasion wear; choose silver for a low-maintenance, everyday classic.
Yes - and many customers do. The first initial is included in the £60 price. Each additional initial is £28. You can add as many as you like, representing your own name, a partner's, children's names, or any letters that are meaningful. Just enter the initials you'd like when placing your order online, or contact Flutterby directly if you'd like to add more than the online selector allows.
Yes - and many customers do. The first initial is included in the £60 price. Each additional initial is £28. You can add as many as you like, representing your own name, a partner's, children's names, or any letters that are meaningful. Just enter the initials you'd like when placing your order online, or contact Flutterby directly if you'd like to add more than the online selector allows.
The 41cm sits at the collarbone - a closer, more delicate look that works beautifully as a solo piece or the top layer in a necklace stack. The 46cm (approx 18") sits just below the collarbone and is the most versatile: it works alone, layers well with longer pieces beneath, and suits a wider range of necklines. If you need a different length, email Flutterby and they can help.
The 41cm sits at the collarbone - a closer, more delicate look that works beautifully as a solo piece or the top layer in a necklace stack. The 46cm (approx 18") sits just below the collarbone and is the most versatile: it works alone, layers well with longer pieces beneath, and suits a wider range of necklines. If you need a different length, email Flutterby and they can help.
The Gold Initial Necklace has 1 micron of 24k gold plating over a 925 sterling silver base. The 24 karat gold used is the purest form of gold, applied to a quality sterling silver base. Follow the care instructions included with every Flutterby order and the plating will last for years - simply keep it away from moisture, perfume and lotions, and wipe gently with a soft microfibre cloth. The Silver Initial Necklace is 925 sterling silver throughout with no plating, and is cleaned with a silver polishing cloth.
The Gold Initial Necklace has 1 micron of 24k gold plating over a 925 sterling silver base. The 24 karat gold used is the purest form of gold, applied to a quality sterling silver base. Follow the care instructions included with every Flutterby order and the plating will last for years - simply keep it away from moisture, perfume and lotions, and wipe gently with a soft microfibre cloth. The Silver Initial Necklace is 925 sterling silver throughout with no plating, and is cleaned with a silver polishing cloth.
Flutterby usually despatches within 24 hours (up to 3 days during busy periods). Standard Royal Mail 2nd Class delivery is £3.95. Royal Mail Tracked 24-hour delivery is £5.95. UK delivery is free on orders over £75 - two necklaces at £120 qualifies automatically. Next day delivery can also be arranged by contacting Flutterby directly. Flutterby can also despatch directly to a gift recipient, with a free handwritten note.
Flutterby usually despatches within 24 hours (up to 3 days during busy periods). Standard Royal Mail 2nd Class delivery is £3.95. Royal Mail Tracked 24-hour delivery is £5.95. UK delivery is free on orders over £75 - two necklaces at £120 qualifies automatically. Next day delivery can also be arranged by contacting Flutterby directly. Flutterby can also despatch directly to a gift recipient, with a free handwritten note.
A Gold Initial Necklace That Feels as Personal as It Looks
This gold initial necklace is a beautifully personalised piece. Crafted in gold-plated sterling silver with an elegant scripted block capital, this women's gold initial necklace works effortlessly as a solo statement or layered within a curated stack. Each initial charm measures approximately 9mm in height, sitting with delicate confidence at the neckline. Available in 41cm or 46cm chain lengths, with the option to add further letter charms, this small gold initial necklace is endlessly customisable and makes a thoughtful gift. A natural choice as a gold initial necklace for her birthday or any occasion worth celebrating with something lasting.
A Personalised Gold Letter Necklace Designed for Everyday Wear
A personalised gold initial necklace is more than just jewellery; it is a considered way to carry something meaningful. Whether you choose it as a gold letter necklace that reflects your own initial or as a tribute to someone you love, the scripted block capital brings elegance and personality in equal measure. The fine satellite chain catches the light beautifully, lending a contemporary finish that transitions from everyday wear to occasion dressing with ease. Every women’s gold initial necklace arrives in a branded anti-tarnish pouch within a smart gift box, with complimentary wrapping available and the option to add a handwritten message for a truly personalised gifting experience.
Testimonials
“Many thanks for your good service and care”
Lisa, Kent
“The jewellery is beautifully made and the customer service is second to none”
Camilla R
“A great brand”
J, Dorchester
Frequently Asked Questions
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
The Flutterby Promise
- Considered Craftsmanship: We design with longevity in mind. Our women's gold initial necklace is finished in gold vermeil, offering a rich, lasting glow, while the proportions of the pendant ensure a refined silhouette that feels timeless rather than trend-led.
- A Beautiful Gifting Experience: Every small gold initial necklace arrives in a branded anti-tarnish pouch within a smart gift box. Select our complimentary gift wrapping and we will finish it with satin ribbon, ready to present. Add a handwritten message and, if you wish, we can send it directly to your recipient.
- Thoughtful Service: If your chosen initial is temporarily unavailable, we will contact you promptly to discuss timings. Should it not work for you, we will of course arrange a refund. Your experience with us should feel as considered as the jewellery itself. Because every personalised gold initial necklace deserves to arrive just right, and so does the person receiving it.
