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Hannah Gold Star Huggie Earrings
Gold Plated Sterling Silver
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Regular price
£44.00
Add to your earring collection with the Hannah Gold Star Huggie Earrings, one of our most-loved designs and a proven bestseller for good reason. Made in 925 sterling silver with a detachable star charm, this pretty design sits beautifully in first, second, or third piercings, working well for everyday wear and more formal occasions alike. Wear them on their own or layer it with your favourite studs and hoops to create a bespoke look that feels entirely your own, mixing textures and sizes until your ear party feels complete. The Hannah Gold Star Huggie Earrings are also available in sterling silver, ready to become a permanent fixture in your collection for years to come, and a pair of earrings you will find yourself reaching for again and again.
All orders are packaged in smart gift box with anti-tarnish pouch. Click here for additional gift wrapping with ribbon.
Huggie measures 12mm diameter.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
Regular price
£44.00
Add to your earring collection with the Hannah Gold Star Huggie Earrings, one of our most-loved designs and a proven bestseller for good reason. Made in 925 sterling silver with a detachable star charm, this pretty design sits beautifully in first, second, or third piercings, working well for everyday wear and more formal occasions alike. Wear them on their own or layer it with your favourite studs and hoops to create a bespoke look that feels entirely your own, mixing textures and sizes until your ear party feels complete. The Hannah Gold Star Huggie Earrings are also available in sterling silver, ready to become a permanent fixture in your collection for years to come, and a pair of earrings you will find yourself reaching for again and again.
Huggie measures 12mm diameter.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Every piece of Flutterby jewellery will arrive with you in its own branded anti-tarnish luxurious pouch within a smart branded gift box. If you’re buying for a present, do also select our free giftwrapping service.
- We will then additionally giftwrap the box, adding satin ribbon so that it is ready for you to give.
- Just add your chosen message if you’d like us to handwrite a note. We can also despatch direct to the recipient on your behalf, saving you the time of sending it on and ensuring your chosen gift can reach that loved one swiftly.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
- Free UK delivery on all orders over £75
- Standard Royal Mail Second Class delivery £3.95 or 24 Hour Royal Mail Tracked delivery £5.95
- Next day and international delivery are usually possible but please email us to arrange, excludes USA.
- Orders are usually despatched within 24 hours but may take up to 3 days at busier periods or if we are away exhibiting at events. Just get in touch and we will always do our best to send your order asap. Delivery times are calculated from despatch.
- No quibble returns policy for unworn items up to 100 days after purchase.
- Please get in touch with us if you wish to return an item and send it back in its original packaging.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
To keep your jewellery looking its best we recommend you:
- Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
- Avoid contact with sprays, lotions and make up.
- Remove before showering and swimming.
- Clean silver jewellery with a silver polishing cloth.
- Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed with each purchase).
Contact us if you have any questions about the guarantee.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
- Our gift boxes, pouches, and postal packaging are eco-friendly; made from FSC recycled and recyclable materials with non-toxic inks and eco-friendly fabrics.
- We constantly improve the clarity and traceability of all our components, increasing the number of recycled and lab grown elements in our jewellery.
- We work with global suppliers who we believe have the highest standards of working conditions and work in partnership with the Responsible Jewellery Council.
Hannah Gold Star Huggie Earrings
Key Features:
- Detachable star charm for two looks in one earring.
- Made in 925 sterling silver for everyday durability and shine.
- One of our most loved gold star huggie earrings designs, ideal for first, second, or third piercings,
- A beautiful star huggie earrings gold for stacking, and a lovely gold star huggie earring gift for women.
Built for Stacking, Made to Shine
If you love building an ear party, the Hannah Gold Star Huggie Earrings are exactly what your collection has been missing. These star huggie earrings gold for stacking are designed to be worn together with your favourite studs, hoops and huggies, layering effortlessly for a look that feels curated rather than cluttered. The detachable star charm lets you switch between a simple huggie and a decorative statement piece whenever the mood takes you, giving one earring endless versatility across your entire collection. However you choose to wear them, the Hannah Gold Star Huggie Earrings adapt easily to whatever look you are building that day, from a single delicate piercing to a fuller, more layered stack.
A Gift Worth Giving
Searching for a thoughtful present? The Hannah Gold Star Huggie Earrings make a truly lovely gold star huggie earrings gift for women who appreciate small, meaningful details. Presented with our smart signature packaging, this gold star huggie earrings design feels personal without being predictable, ideal for birthdays, celebrations, or simply because. Whether you are treating a best friend, sister, or yourself, these earrings carry everyday elegance that never goes out of style, making every occasion feel a little more special. Choose our free gift wrapping service, and you have a gift that is ready to be treasured, wrapped with the same thought that went into designing it.
Flutterby Jewellery - Gold Huggie Earring Guide
Hannah Gold Star Huggie Earrings
Three gold huggie earrings for stacking - same format, different characters. This guide helps you choose, or build the complete look.
Elements |
BESTSELLERHannah Gold Star Huggie Earrings |
Gold CZ Star Charm Huggie |
Gold Kiss Huggie Earrings |
|---|---|---|---|
| Price | From £44. | From £48. | From £48. |
| Metal | Gold plated sterling silver. | Gold plated sterling silver. | Gold plated sterling silver. |
| Design | 12mm huggie with detachable plain polished star charm. | 11mm huggie with integral CZ star charm; 21mm total drop. | Huggie with criss cross design built into the hoop. |
| Star charm | ✓ Plain polished star; no stone; clean and understated. | ✓ Star charm with central cubic zirconia stone for sparkle. | No star; criss cross geometric design. |
| Charm detachable | ✓ Star charm detaches; wear huggie alone or with charm. | Star charm is integral to the huggie; it cannot be removed. | The design is part of the huggie itself; there is no separate charm. |
| Sparkle / CZ | No stone; polished gold only. | ✓ Cubic zirconia stone in the star charm. | No stone; polished gold only. |
| Piercing placement | First, second or third piercing. | First or second lobe piercing. | First or second lobe piercing. |
| Character | Playful and celestial: gold star huggie earrings for stacking with a clean, understated charm. | Sparkling and celestial: same star theme with added CZ brilliance. | Geometric and contemporary: criss cross design with no charm. |
| Also in silver | ✓ Hannah Silver Star Charm Huggie. | ✓ Silver CZ Star Charm Huggie. | ✓ Silver Kiss Huggie Earrings. |
| Best for | Gold star huggie earrings; star huggie earrings gold for stacking; gold star huggie earrings gift for women. | Star lovers who want sparkle; CZ huggie for stacking; gold star earrings gift. | Geometric huggie lovers; gold huggie for stacking; contemporary earring gift. |
| Gift wrapping | ✓ Free. | ✓ Free. | ✓ Free. |
| Returns | ✓ 100 days. | ✓ 100 days. | ✓ 100 days. |
| Guarantee | ✓ One year. | ✓ One year. | ✓ One year. |
| Add To Cart - from £44 | Add To Cart - from £48 | Add To Cart - from £48 |
Gold Star Huggie Earrings: A Proven Bestseller
The Hannah Gold Star Huggie Earrings are gold star huggie earrings in gold plated sterling silver. A 12mm huggie with a detachable plain polished star charm. No stone; just clean, polished gold in a playful star shape. A proven bestseller that suits first, second and third piercings. Lightweight and comfortable enough for all-day wear.
Star Huggie Earrings Gold for Stacking
The Hannah Gold Star Huggie Earrings are excellent star huggie earrings gold for stacking. The 12mm huggie sits neatly alongside other earrings without overpowering the look. The detachable star charm adds a subtle celestial detail. Wear the huggie alone for a minimal look; add the star charm for something more playful. Layer with the Gold CZ Star Huggie for a star-on-star look, or with the Gold Kiss Huggie for a contrasting geometric feel.
Plain Star or CZ Star; Which Should You Choose?
Both are gold huggie earrings with a star charm. The Hannah has a plain polished star; understated and versatile, the charm detaches so you can wear the huggie alone. The Gold CZ Star Charm Huggie has a cubic zirconia stone in the star for added sparkle; the charm is integral and cannot be removed. Choose plain for minimal elegance. Choose CZ for sparkle.
A Gold Star Huggie Earrings Gift for Women
With free gift wrapping, a 100-day return window and a one year guarantee, the Hannah Gold Star Huggie Earrings arrive beautifully packaged. A thoughtful gold star huggie earrings gift for women; a proven bestseller for a reason. Also available in sterling silver at the same price.
Questions & Answers
Frequently Asked About the Hannah Gold Star Huggie Earrings
The Hannah Gold Star Huggie Earrings are gold star huggie earrings in gold plated sterling silver. A 12mm huggie with a detachable plain polished star charm. Suitable for first, second or third piercings; lightweight and comfortable for all-day wear. A proven bestseller and excellent star huggie earrings gold for stacking. Also available in sterling silver.
The Hannah Gold Star Huggie Earrings are gold star huggie earrings in gold plated sterling silver. A 12mm huggie with a detachable plain polished star charm. Suitable for first, second or third piercings; lightweight and comfortable for all-day wear. A proven bestseller and excellent star huggie earrings gold for stacking. Also available in sterling silver.
Both are gold plated sterling silver huggie earrings with a star charm. The Hannah Gold Star Huggie has a detachable plain polished star charm; clean, understated and versatile. The Gold CZ Star Charm Huggie has an integral star charm with a central cubic zirconia stone for added sparkle. Choose the Hannah for a minimal star look; choose the CZ Star for sparkle.
Both are gold plated sterling silver huggie earrings with a star charm. The Hannah Gold Star Huggie has a detachable plain polished star charm; clean, understated and versatile. The Gold CZ Star Charm Huggie has an integral star charm with a central cubic zirconia stone for added sparkle. Choose the Hannah for a minimal star look; choose the CZ Star for sparkle.
Both are gold plated sterling silver huggie earrings for stacking. The Hannah Gold Star Huggie has a detachable polished star charm; playful and celestial. The Gold Kiss Huggie has a criss cross design built into the huggie itself; more geometric and contemporary. Both work beautifully in an ear stack alongside other huggies and studs.
Both are gold plated sterling silver huggie earrings for stacking. The Hannah Gold Star Huggie has a detachable polished star charm; playful and celestial. The Gold Kiss Huggie has a criss cross design built into the huggie itself; more geometric and contemporary. Both work beautifully in an ear stack alongside other huggies and studs.
Yes. The Hannah Gold Star Huggie Earrings are excellent gold star huggie earrings for stacking. The 12mm huggie sits neatly in a first, second or third piercing; the plain polished star charm adds a subtle celestial detail without overpowering other earrings in the stack. Layer with the Gold CZ Star Charm Huggie for a star-on-star look with added sparkle, or with the Gold Kiss Huggie for a contrasting geometric feel.
Yes. The Hannah Gold Star Huggie Earrings are excellent gold star huggie earrings for stacking. The 12mm huggie sits neatly in a first, second or third piercing; the plain polished star charm adds a subtle celestial detail without overpowering other earrings in the stack. Layer with the Gold CZ Star Charm Huggie for a star-on-star look with added sparkle, or with the Gold Kiss Huggie for a contrasting geometric feel.
Yes. With free gift wrapping, a 100-day return window and a one year guarantee, the Hannah Gold Star Huggie Earrings arrive beautifully packaged. A proven bestseller; a thoughtful, wearable gift for anyone who loves star jewellery or is building an ear stack. Also available in sterling silver.
Yes. With free gift wrapping, a 100-day return window and a one year guarantee, the Hannah Gold Star Huggie Earrings arrive beautifully packaged. A proven bestseller; a thoughtful, wearable gift for anyone who loves star jewellery or is building an ear stack. Also available in sterling silver.
Store your Hannah Gold Star Huggie Earrings in an anti-tarnish pouch in a cool dry place. Avoid contact with sprays, lotions and make up and remove before showering and swimming. To clean, gently rub with a microfibre cloth. Do not use a silver polishing cloth on gold plated pieces. Your earrings come with a one year guarantee.
Store your Hannah Gold Star Huggie Earrings in an anti-tarnish pouch in a cool dry place. Avoid contact with sprays, lotions and make up and remove before showering and swimming. To clean, gently rub with a microfibre cloth. Do not use a silver polishing cloth on gold plated pieces. Your earrings come with a one year guarantee.
Your Everyday Star
Once you add the Hannah Gold Star Huggie Earrings to your collection, you will find yourself reaching for them again and again. Lightweight and comfortable, the 12mm huggie hoop sits close to the ear for all-day wear without any fuss or irritation. The detachable star charm brings a playful edge to an otherwise classic silhouette, letting you dress the design up or down depending on your mood or the occasion ahead. Whether stacked high alongside your favourite pieces or worn alone for a simpler look, this piece proves that small details really do make the biggest difference, elevating your everyday style with very little effort.
Thoughtfully Wrapped, Ready to Gift
Choose our free gift wrapping, complete with a handwritten note, to turn the Hannah Gold Star Huggie Earrings into a thoughtful gift for someone special in your life. We can despatch the parcel straight to their door if you prefer, saving you the time and hassle of sending it yourself while still ensuring your gift arrives beautifully presented. Just add your chosen message at checkout, and we will take care of the rest, wrapping every detail with the same care and attention we put into each piece we create, so your gift feels considered from the moment it arrives.
Testimonials
“Many thanks for your good service and care”
Lisa, Kent
“The jewellery is beautifully made and the customer service is second to none”
Camilla R
“A great brand”
J, Dorchester
Frequently Asked Questions
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I get my discount code?
When you sign up to receive our discount code, you will be emailed a discount code to use on your first order. Occasionally this can take up to 10 minutes. If you need to process the order sooner and no email appears, please contact us and we will give you a code to use.
How do I know if my order is confirmed?
Shortly after placing your order online, you should receive and email confirmation email from us. Check your junk mail if you don't see it in your inbox.
How can I pay?
We accept all major UK debit and credit cards including American Express. You can also checkout using Shop Pay, Apple Pay and Google Pay.
Who can I contact about my order?
We are here to help at any stage of your online purchase so just email or WhatsApp us with any questions.
Is express or next day delivery possible?
Whenever possible, we will endeavour to meet your timings. Phone us to arrange next day Special Delivery. This will incur a small additional charge.
Do you send orders internationally?
Contact us to check if we can ship to your country.
Do you send orders to the Channel Islands?
Yes, the VAT on your order will be automatically deducted at checkout.
Do you offer a free giftwrapping service?
Yes, we do. Please select free giftwrapping option for each product you would like us to wrap. Remember to add any gift message you would like us to include and don’t forget we can send direct to the recipient on your behalf.
Can I track my order?
If you select Tracked 24 delivery, do contact us to request tracking information which we will then be able to forward to you. You will be notified by email when your order has been despatched.
Can I order gift cards?
Yes, we offer gift cards on our website. You can arrange for them to be emailed direct to the recipient at a time of your choosing. Gift cards are valid for 12 months.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
How do I return an item?
Above all, we want you to love your Flutterby Jewellery. But if something goes wrong, here is the legal bumpf that tells you how we handle it.
If you are not satisfied with the product(s) you have chosen, you may return them to us within 100 days of receipt. We will offer you an exchange or, if you prefer, a refund, provided that the product(s) are unused, returned complete, in perfect condition and in the original packaging. If a product is faulty on receipt, please notify us as soon as possible.
For all returns, you are required to arrange and pay for the return of the product(s) to us. We will refund carriage costs up to £6 if the item has a confirmed manufacturing defect. If you need to return an order, please contact us first with details of why you want to return the product(s) and whether you seek an exchange or refund (if applicable).
Once we have approved the request, please pack the product(s) carefully in a protective postal box or bag, ensuring they are complete, in perfect condition, unused and in the original Flutterby packaging. Please include your name and order number and then send everything back to us at: Flutterby, Grove Place, North Road, Goudhurst, Kent TN17 1JN. When returning items, please use a tracked service such as Royal Mail and obtain proof of postage. We cannot accept responsibility for parcels lost in transit.
Can I exchange an item?
Yes of course, providing the item is unworn and returned in its original packaging within the timeframe set out in our returns policy. Email us your request, and we'll handle the exchange and any payment or refund. Please note there may be additional delivery charges.
How do I get my refund?Once your returned items have been received and checked, we will process your refund back to your original method of payment. It can take up to 5 working days for the funds to reach your bank.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
Care Instructions
To keep your jewellery looking its best we recommend you:
💎 Store jewellery individually in the anti-tarnish pouch we provide in a cool, dry place.
💎 Avoid contact with sprays, lotions and make up.
💎 Remove before showering and swimming.
💎 Clean silver jewellery with a silver polishing cloth.
💎 Clean gold vermeil/gold fill jewellery by gently rubbing with a microfibre cloth.
Guarantee
What happens if I break my jewellery?
Our jewellery stands up to regular wear and tear but occasionally life happens and customers find they break something. As part of our sustainability policy, we repair jewellery whenever possible, recycle what it is not possible to repair so do get in touch with us.
What happens if my jewellery is faulty?
We take great care to ensure all of our jewellery meets our high quality standards but on very rare occasions, faults arise. We offer a one-year guarantee on all our jewellery. We will replace where possible or refund items with manufacturing defects or where unexpected tarnishing has occurred (provided items are used in accordance with our care guidelines enclosed This does not affect your rights under the Consumer Rights Act 2015.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
How do I find out what length of chain I need?
We sell a range of different length chains. To get an idea of what they look like check out our handy guide here:
How to I find out what size bracelet I want?
Take a piece of string and wind it round your wrist. Measure the length of it to the place where the string crossed. We suggest adding 1.5-2cm for a comfortable fit but you may wish to have the bracelet tighter or looser on your wrist.
How do I find my right ring size?
You can use the app called JWRingsizer to find out what size ring you’d like.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
Are your products hallmarked?
All our sterling silver jewellery is stamped with ‘925’ to demonstrate that it is the same purity of silver as sterling silver. Items which weigh more than 7.78g will also be hallmarked. Usually this will be with our own Flutterby hallmark which is registered with the Assay Office.
What is your jewellery made of?
We use different metals for different pieces in our jewellery collection.
All our earrings are made of sterling silver, some of which have gold plating. You’ll find gold vermeil, gold plated silver and gold fill jewellery in our gold jewellery range. Click on the product description for full details.
What sort of stones do you use in your stone jewellery?
We use freshwater pearls, natural stones and lab grown stones in our stone jewellery. Click on the product description for full details.
The Flutterby Promise
- At Flutterby, we believe jewellery should feel personal, considered and built to last. Every piece, including the Hannah Gold Star Huggie Earrings, is chosen with care and quality in mind, so you can wear it with confidence for years to come. We back our jewellery with a one-year guarantee.
- It is our way of making sure every purchase feels like a safe and thoughtful investment, and a piece you can enjoy for many years ahead.
